Dave's Ultimate Automotive

Del M

★★★★★

Edited 5 months ago

Wells Branch location - It's been around three weeks since I picked up my car from this Dave's Automotive. The reason I chose this Dave's location is because they can provide rides to and from your home, if you live within FIVE miles of their shop. I've done business with another closer Dave's, but they could not guarantee rides to and from home. (My friends work during the day or live a good distance from me.) I figured my car would be in the shop more than one day. When my car was ready, the problem with the oil leak and windshield wiper issues were fixed very well. My extended warranty coverage didn't cover certain parts, but I appreciate the fact that Cody did his best to work with my plan. The customer service here is terrific, and the staff is kind and knowledgeable. Their own work warranty is great too. So far, so good. Give them a try. They'll treat you and your car right.

Evan

★☆☆☆☆

3 months ago

I had a really disappointing experience here. I brought my car in and was told I needed over $2,000 worth of repairs for a front strut assembly and alignment. Something felt off, so I got a second opinion at another shop and they showed me directly in the shop that there was no damage and no repairs were needed at all. It’s extremely frustrating to be given an unnecessary and expensive FAKE diagnosis, especially when many people trust shops to be honest. I’m grateful I double-checked, but not everyone would know to do that. Based on my experience, I can’t recommend this place at all. Always get a second opinion.

Erin Warner

★★★★★

5 months ago

It's so nice to have a place to bring my car where I feel I can trust them and they always come through. Nice people, good people, and they do good work. I've been brining my car here literally for years and years. Highly recommend. Thanks, Cody, for your amazing service.

David Cruz

★★★★★

2 weeks ago

Great Experience. Great work and the staff is very knowledgeable and professional. They are MY repair shop. ANGELA is the absolute BEST!!

M S

★★☆☆☆

Edited 2 years ago

Customer service here is good. Their repairs and approach used to match. However, now they have become expensive and as bad as any other repair shop in pressuring repairs. There is a new manager and that has changed entire dynamics. I no longer trust them. I feel let down unfortunately. They charged me extra for filter for oil change which was supposed to the included. Watch out.

Pisce BarbHer

★☆☆☆☆

6 months ago

My car was towed to this shop in November 2024. They replaced two(2&3) of my spark plugs and two ignition coils. Cost was over $500. 3 months later my car back in the shop at a different Dave’s automotive in Pflugerville. The bolts wasn’t tightened after installing my spark plugs and coils causing my car to misfire. So they fix that. 6 months later my car is back in the shop. One of the coils they replaced (#2) is bad. It hasn’t even been a year. I had to pay to get it fixed AGAIN. I will NEVER recommend Dave’s auto service to anyone!

Elizabeth Swank

★★★★★

8 months ago

Anna is an excellent technician. She gave my vehicle a thorough inspection and then talked me through all of her findings do I understood what the priorities are and why. And they don't even charge a diagnostic fee. Excellent experience, I will use their services again in the future.

Susan Karnowski

★★★★★

Edited 5 months ago

The guys at the Howard Lane Dave’s Ultimate Automotive are the best! They didn’t man-splain things to me because I’m a female. They treated me with respect and dignity. They kept me informed and updated on my trucks’ status. I will definitely return in the future for all of my automotive needs! The staff are awesome! I really like this place!

Black Diamonds World

★★★★★

10 months ago

Very friendly and Professional. Great responses to any Issue or Questions. The turn around was great, I didn't wait weeks to get my Car back, very fast turn around on getting it back. Always kept me up to date on any issues or problems while they had my Car. They had paperwork with all the break downs of what was done. They were not trying to Over Price me like some places may do. I felt my Vehicle was in great hands and I could trust them. They did a great job on getting me back on the Road again. I will definitely be back when needed and I will definitely Refer others. Great location and great location for the nearby Communities who may need Car work done. Great job guys... 10 out of 10!!!

Ellie Grieco

★★★★★

11 months ago

Great experience, super friendly and professional! Took my jeep in for an oil change and a lot of routine maintence done I had been neglecting. They were quick and very thorough. Sent me a full breakdown on my inspection with pictures and detailed notes which they walked me through everything very well (without sounding condescending)! Was very transparent on everything absolutely needed and what I could hold off on. They also had a promo going on they applied to help with the cost. Will definitely be my go to spot for my car needs!

Tara Coots

★★★★★

a year ago

Don’t even know where to begin with how incredible of an experience I’ve had at this location. I will never be taking my vehicle anywhere else and will absolutely be recommending them to anyone who needs help with their vehicle. From the moment I called I felt confident that I’d be in good hands and they did not disappoint. As a young woman who knows nothing about cars, they extensively explained in detail all of the ins and outs of my quote and broke things down to make it manageable for me. I appreciated them giving me recommendations on things that would need work in the future with a realistic timeline and not bombarding me to get everything done all at once. They’ve been great with communication, answering any questions, and making sure I was taken care of while they were working on my vehicle. If I could give them more stars I would! Thank you so much for everything!

Phillip Barton

★★★★☆

9 months ago

I really wanted to like Dave's automotive. They know what they are doing and they have nice customer service, but if you go there, you are going to pay a premium in terms of costs compared with other car repair locations. I paid $1500 to have an alternator replaced and the new one went bad 1 1/2 years later. They installed a replacement for free on a 3 year warranty. Bad parts happen, but I also had a full brake job done on my van and the disks they installed were defective and would begin to warp after about 6 months. I would take it in and they would replace and then I went back in another 6 months. This went on for almost 2 years. Root cause...bad parts from a bad vendor.

Bridgette

★★★★★

a year ago

I considered a few different places for work on my car, and Dave’s was by far the most responsive, had the best estimate, and top-notch customer service. They even gave me a courtesy loaner and got the job done way faster than anyone else had estimated. The whole experience was easy and stress-free. Thank you Tad and Cody!

Amy King

★★★★★

10 months ago

I’ve been going to Dave’s for my services for 3 years. They’ve been nothing short of excellent. These guys will not try to sell you anything you don’t need. They want to give you the best service possible. They value customer loyalty. Eric really helped me with my taillight yesterday. Thanks, Dave’s!

RS Productions

★★★★★

11 months ago

I took my car to a prior shop and they quoted me $1700 to replace my entire AC. Cody helped me get my car in and after looking at it, turns out it was a much simpler fix and only cost me $600. Hard to find trustworthy people as they could’ve easily just gone with what the other auto shop said. I’ll be using them for all of my cars now.

Jason Remington

★☆☆☆☆

8 months ago

My company has used this company for a couple years. This is my first interaction with them, A/C system is blowing hot when at idle, we take it in for repair they keep the van for 4-5 days no communication. We get the van back and surprise the van is doing the exact same thing THE VERY NEXT DAY after spending 3,700.This is a service van so after being out of commission for 5 days not looking to throw it immediately back into their shop for repair. Our power steering and brakes are having issues couple weeks later so we take it to Austin automotive for repair they get it fixed same day amazing communication, so now here we are 3wks after that repair we are taking it to Dave’s to get the A/C fixed that wasn’t working already mind you before the power steering repair. THE REASON THEY GIVE FOR IT NOT WORKING IS BECAUSE THE POWER STEERING FLUID GOT ON A SEALED FUSE BOX. HERE IS THE KICKER ON THE INITIAL VISIT THEY WERE SUPPOSED TO CHANGE THE OIL AND TURNS OUT THEY DID NOT AND THAT IS ALSO THE REASON FOR IT NOT WORKING AN OIL CHANGE. IF THEY WILL DO A COMPANY THAT SPENDS THOUSANDS WITH THEM THIS WAY, HOW DO YOU THINK THEY WILL DO AN EVERYDAY CONSUMER?

Kristen Pipes

★★★★★

a year ago

Great experience! Was easily able to discuss the problem with my vehicle, and employees were willing to explain things to me in a way I could understand. Work that was done was on my air conditioning and it was completed quickly and has been working great! Cost was important to me and Dave’s did their best to help save me money and keep the cost as low as they could. Grateful to have found my new repair shop in Austin, TX!