De Jean Automotive

Jason Lightfoot

★★★★★

3 years ago

I came in on a road trip from Florida to San Antonio and broke down in Port Arthur. Despite being short staffed and no appointment, Mr. Chris took a look at my jeep and took care of it like his own. I can’t thank this wonderful business enough for not only having impeccable customer service, but also for being truly genuine people. Thank you De Jean Automotive.

Kevin DeLeon

★★★★★

6 years ago

The best customer service I have ever dealt with to date from a repair shop. Chris and his team was very helpful with all the issues I had with my vehicle. He explained the issues he found in detail. He went above and beyond when it came to repairing my vehicle. I highly recommend DeJean automotive.

Robert Boyer

★★★★★

9 years ago

This place is absolutely incredible. Like most places that use a book/website to determine hours to completed a job, so do they. However, even though my particular job called for 1.4 hours of labor, they realized that it would not, and did not take that long and subtracted $150 from my labor bill!! Now what other shop in the world would be that honest? They could have easily just charged me for the full time but did not. I now have a new shop that will do all my future work. Everyone was very polite and friendly. Just a wonderful experience for me. Try them out. You will not be disappointed. Thanks guys, you rock!!

Helen Griffin

★☆☆☆☆

2 years ago

Took my car there after being quoted a price. They told me it needed brake pads, rotors, and calibers all the way around...the price they gave me was over $1800! Once I said no way, they said I could get away with just the front brakes but that was still going to be over $800. So, I got home and called around and found Boydangs more then half the price to fix it! Needless to say my car is now at Boudangs! Why when a old woman go in a shop they get screwed! I may not be the brightest crayon in the box, but I'm atleast in the box...I new I was getting the shaft!!! Maybe learn to be honest!!! Me being on social security and even tho the bill was gonna be paid by someone else doesnt mean you should give the the shaft!!! I gave them 1 star because I couldnt give anything less. And I'm sure once this is read it will be deleted!

Michael Bolch

★★★★★

7 months ago

Friendly staff, knowledgeable techs,fast turnaround to get your vehicle back

David Gonzalez (Obi_JuanKen0bi)

★★★★★

7 years ago

Chris and his son Tyler were very professional and helpful when I brought my vehicle in for service. The work needed was done very quickly and his rates were very reasonable. I'll be coming to his shop when ever I need work done from now on. I highly recommend you do the same.

Joel Goss

★★★★★

3 years ago

I normally don't do the review thing but the people at DeJeans just stand out from the pack. Best diesel mechanic(s) in the Golden Triangle as far as attention to detail, being courteous even when you're steaming on the other end of line because your vehicles broke down, quick troublshooting, getting you in and out as soon as possible (depending on job), and just an all around good staff that knows their craft. I've brought my truck (LP5) there 3 or 4 times and will continue to do so when needed. I'd highly recommend their services. For the people who say "oh they're pricy" you get what you pay for!

Christopher Short

★★★★★

a year ago

My diesal truck was having fuel pressure codes. They diagnosed it and fixed it same day as appointment. Was something very simple and they diagnosed it as that. Very honest!

Kim

★★★★★

2 years ago

Wonderful staff!! Car towed late afternoon and called with estimate first thing next morning. When you get repair with CARE it is truly a blessing. I experienced exceptional professionalism on every level at DeJean Automotive. The reception / office/ admin staff was exceptionally impressive. God Bless!!

Devan Van Buren

★★★★★

3 years ago

Absolutely amazing experience 💯 I've had troubles with so many mechanics in the area so when my water pump went out on my 6.0 I was taking a shot in the dark with this company. They blew me away I dropped my truck off a day early and they called me that night and had everything already torn apart, the next day at around 3pm they called me saying it was done 🤯 As a buisness owner time down is money lost so I can't thank them enough for the quick turnaround and fair price. They did the water pump, oil change, replaced belts, and even replaced an old radiator hose for less than $1,000 amazing timing and even better pricing. Will definitely take my entire fleet of vehicles to them! Thanks guys! 👷

J.M Vieira

★★★★★

a year ago

Dropped off my truck without appointment and had it back fixed in less than 24 hours. Employees are friendly, honest and charged a fair price.

Scott Evans

★★★★★

a month ago

Glad I was referred here. Seemed very professional, so no reason to not recommend!

James Plimpton

★★★★★

a year ago

DeJean Automotive is top notch for all your vehicle repair needs. All the staff are friendly and go the extra mile to explain your options. Their prices are fair and affordable. Spend your money with a locally and family owned business in the Port Arthur area before you throw it away with a big dealership. 10/10 will be bringing my vehicles to them from now on.

don dickerson

★★★★★

a month ago

Recommend - They saved me big - got my F250 diesel in quickly and saved me

Manny Villa-Goz

★★★★★

11 months ago

I took my 2015 GMC Duramax in to get checked. The staff was really professional and courteous. They followed up quickly and provided feedback. Some places will tell you something is wrong just to make money off of you but not De Jean Automotive. They are honest professionals and even suggested solutions and insight into what could have happened. I told them they have my business from here on for my truck. I highly recommend De Jean Automotive for any diesel service or automobile service you may need.

Larry Snow

★★★★★

4 months ago

Fast service and a great price! They had my 06 F250 back on the road fast. Highly recommend!

George Rose

★★★★★

a month ago

I stopped in to inquire about a brake fluid flush and a power steering fluid flush thinking I should have scheduled an appointment for the service. They did the service the same day, the price was reasonable, I met Chris the co-owner and the office staff couldn't have been nicer or more helpful. I will be back the next time I need service on our cars.