Delta Muffler & Exhaust

Brian

★★★★★

a year ago

I was impressed. I stopped by with no appointment, I just saw the shop as I drove by. They got me right in and did the work quick so I was on my way shortly.

LIL D.

★★★★★

2 months ago

DID GREAT JOB ON MY WHEEL ALIGNMENT.

Capo Doe

★★☆☆☆

2 years ago

These guys do good work I have been recommended them by multiple people BUT these guys take SOOOOOOO long to do the job. I don’t expect mechanic work to be done in five minutes but these guys stopped and got lunch, I feel asleep multiple times and I was literally the second person in the shop at 8 am and I scheduled an appointment for them to replace my manifold converter ahead of time and they still took 7 hours to replace it. I tried to get there as early as possible to make sure I wasn’t late for my job I have to go to at 3pm and I was still late. I don’t even do reviews at all but at some point can the mechanics that are just sitting and talking for hours help the other mechanic fix my car if I’m in here sleeping for hours and I’m the only one actually waiting in the shop?

Kesha Pearine

★★★★★

5 years ago

They were very kind and courteous. The price for fixing my vehicle was phenomenal compared to what others were charging. The technician even stayed open late so I could drop off and pick up within 24 hours and wouldn't be out of transportation for so long. Highly recommended.

para magician

★★★★★

4 years ago

Extremely nice folks. Had a pleasant conversation with the owner as I was paying. In and out in less than an hour and that was with the man working on my truck stopping to help other customers. They seem to get busy quickly so I would suggest getting there early. The owner apologized profusely about having to charge a CC fee, but that's the cost of doing business these days. I would suggest cash if you don't want to deal with the fee's but they were upfront about it and didn't try to hide the charges. Will return if I need work done in the future.

Jamiya Bennett

★★★★★

a year ago

My mom is an older female and most people try to take advantage of her. I’ve had to go back to numerous places to tell them that they’re violating the law when you take advantage of the elderly. This shop not only saved her a few hundred bucks but gave her a lifetime warranty on the work that they did

Danielle Pace

★☆☆☆☆

a year ago

I have never been more disappointed in a business as I was today. I had an 3 pm appointment today with Delta Muffler on state street and arrived on time. The lady at the counter assisted the customer in front of me then walked off. No greet or give me sec I’ll be back. So I stood there patiently waiting only for her to walk past the front counter 5 times as if I wasn’t even standing there waiting on service. I’ve never experienced customer service this poor. I just left because who wants to spend their hard earned dollars with someone who doesn’t even have the decency to acknowledge a customer. They lost a customer with this one.

Calvin Reaves

★★★★★

a year ago

Had a repair that needed cutting and welding. They did it quick and the cost was very reasonable. They even made me aware of another potential issue and informed me on the cheapest way to deal with it, rather than trying to sell me all new parts for lots of money. Very impressed.

Kristie Green

★★★★★

9 months ago

Showed up at Ashley’s shop with an issue that several different shops didn’t want to help with. They all wanted us to find someone else to take the part off and bring the part back and they would weld it, then we would pick it up and take it back to the place that took it off and have them put it back on. After unsuccessful attempts of trying to find a place to get it taken off we found Ashley! She is brilliant and such a hard working honest business owner.. She took the part off, welded it, and put it back on. She not only done all of that she did it with a smile and the best attitude. And was EXTREMELY AFFORDABLE. Thanks again Ashley for all of your help!!! You have a customer for life

Luke Spencer

★★★★★

2 years ago

Had an issue with my exhaust that needed to be fixed and these guys were great! Super easy to talk to and very down to earth! Paid $89 for something I expected to be at least $200! So grateful for good honest people in this world! The tech was friendly and professional too! I think his name was Niko. Thank you for your help!

Al Mcbride

★★★★★

a year ago

They took care of me. I was in Canton Mississippi and I drove to Jackson ‼️ on State Street to get the service that I should’ve received in Canton Mississippi

Victoria Natale

★★★★★

5 years ago

Called first and was greeted very warmly on the phone. When I arrived they looked at the issue (muffler and tailpipe rusted apart) with me and explained everything before giving me a very reasonable quote. I was in and out in less than an hour. Friendly, kind, and professional service all the way!

David McDonnell

★★★★★

a year ago

“Delta Muffler is hands down the best spot for quick and affordable car repairs. The staff is incredibly friendly and made me feel welcome from the moment I walked in. They got my car fixed up in no time, and the prices were much lower than I expected. While the location might seem a little sketchy at first glance, don’t let that fool you—these guys know their stuff and deliver top-notch service. Highly recommend if you’re looking for quality work at a great price!”

Abdul Rehman Ahmed Shaik

★★★★★

5 months ago

Delta muffler had me in and out in 20 mins best experience was fully expecting 2-3 hrs waiting time

Taylor OP

★☆☆☆☆

3 weeks ago

‼️avoid delta muffler‼️ I came here for a regular $30 oil change because I lost my jack in a house fire. When I got there she said it’d take about 20 minutes. Okay no problem… when it was time for me to pull my car up I noticed that I forgot my oil filter in my other car so I told her I needed to go get it. She threw her hand up like that was an issue? Then when I came back with my filter and pulled my car up she came inside mad because “I didn’t have enough oil”. Little did she know I had another jug in my car but I didn’t know to pull it out. Anyway she was super aggressive prompting me to respond with the same energy. Her son then hopped in too and made it seem like I’m the problem. I was nothing but nice to these people prior and even gave her the benefit of a doubt when she had an attitude initially. DO NOT COME HERE!! #deltamuffler #mufflershop #oilchangeservice #JacksonMS

Latasha Vardaman

★☆☆☆☆

3 weeks ago

My father, Arthur Vardaman, is the customer in this situation. The statements in your response are inaccurate. He has never been in a fender bender, and if that were the case his work van carries full coverage insurance and he would not have had to pay out of pocket for repairs. The receipt that was provided clearly states that he paid for an oil change and an oil filler adapter, so the services that were performed are documented. The main concern remains the same: why are the oil light and check engine light back on less than 30 days after your shop performed the service? That is the issue we attempted to address when we contacted your business. Instead of working toward a solution, your staff responded with profanity and refused to allow us to speak with a manager or anyone above the receptionist. Your response here further reflects the same lack of professionalism and accountability that we experienced during our phone call. My father simply wanted the issue looked at again after paying for service. Customers deserve respectful communication and a willingness to address concerns when a problem returns shortly after repairs are performed.

Latasha Vardaman

★☆☆☆☆

3 weeks ago

⭐ 1 Star – Very Unprofessional Experience I would strongly advise people to think twice before doing business with Delta Muffler & Auto Repair. My father took his work vehicle there and paid for repairs, but the issue was never properly fixed. After paying for the service, the check engine light is still on and the vehicle still has the same problem. When he returned to address the issue, the situation became even worse. The receptionist, Donna, was extremely rude and unprofessional. Instead of helping resolve the problem, she cursed my father out and refused to allow him to speak with anyone else in the shop. She also refused to provide any information about who the owner or manager was so the issue could be addressed. This vehicle is used for work, so this situation has caused a serious inconvenience. When a customer pays for repairs, the expectation is that the problem will actually be fixed or that the business will take responsibility and work toward a solution. The lack of professionalism, accountability, and customer service we experienced was completely unacceptable. Based on this experience, I cannot recommend this business and would encourage others to be cautious.