Denny's Auto Diagnosis

Will Kriss

★★★★★

2 years ago

These people were VERY helpful. My usual shop was booked out and I needed to make an emergency alternator replacement. I’m always nervous about auto shops I haven’t been to, but this was recommended to me. The staff were polite and courteous, and they were able to get me in and out on the same day! It was initially said they would need at least a day, but they ended up getting the part early, and for a very reasonable total price! Will be keeping them in mind for the future. Thank you!

Outatime

★★★★★

a year ago

I have been coming to Dennys for over 20 yrs, & I'm extremely happy with the service & cost. All the guys are pretty awesome along with the lady that answers the phone. They have always repaired my vehicle in a timely manner & are very efficient at it. I highly recommend this place. DENNYS IS THE BEST AUTO MECHANICS IN LANSING!! Thank you guys for all your help. I appreciate everyone of you. ❤️

Bradyn Bates

★★★★★

3 years ago

The staff at Denny's Auto Diagnosis are professional and honest with the work they do. Tired of having a mechanic pull things out of their rear end to make you pay more? Come here. The transparency I experienced here is something to be proud of. Anything wrong was immediately fixed at very modest prices. Anything that could go wrong in the future was addressed immediately and I was given a good time frame on when I should get said work done. They say an honest mechanic goes out of business, but when you're reliable and trustworthy you don't. You can trust the staff here, you can take that to the bank guys and gals.

S J Miller

★★★★★

4 years ago

Have been going here for yrs. Extremely competent and skilled mechanics. Friendly, even cheerful service. More than once they have gone the extra mile. Have been referred for specialty wrk they weren't equipped to do. However, they can handle virtually any minor to major repair. Pricing not cheap, but fair & competitive. Have proved to be completely honest & reliable. This repair shop is a first rate operation. Family owned & operated. Highly recommend them.

David Choi

★★★★★

4 years ago

Honest merchant. Sad but not easy to come by in this day and age, especially with auto repair shops. One of oldest and best shops around town. Always busy, so making appointments is highly recommended. Not the cheapest, but miles cheaper than dealerships and these guys will never rip you off or overcharge you for any service. I know that from personal experience. If you need your car to be serviced and don't want to second guess job quality without spending $$$, be sure to check these guys out first!

Jim Murphy

★★★★★

5 years ago

I had a chirp in my brakes. Took in the the vehicle to get fixed up. They had the opportunity to replace the parts and just charge me as is, but instead let me know there was still plenty of life in the parts. While they were doing the investigation, they noticed a couple other small issues that they fixed up free of charge to keep the car running smooth. If you’re looking for a honest car repair shop, this is the place to go.

Unlike No Other

★★★☆☆

4 years ago

I've gone to Denny's throughout the years for several years and for work on 4 of my personal vehicles. I've also recommended Denny's to any & everyone I know that needed auto repairs. Even now living in TX for almost 5 years, I'm still recommending this establishment. Let me also add that there were 2 separate occasions where I could have been cheated but wasn't. For that I am grateful. We all know that a lot of mechanics aren't honest. With all that being stated, I have to give an average rating bc while I was home visiting in June 2020, I received work on my vehicle directly before hitting the road back to my new home state of TX. I paid appx $300 for those repairs only for it to not be done correctly. Upon arriving home in TX, I had to pay again to have the repairs done correctly. The mechanic showed me the sway bars on both wheels which neither bolt was put on properly. This was the $300 price tag that I paid Dennys to do. 😔

Sat Deol

★★★★★

2 years ago

I had been to the dealership who diagnosed my check engine light and they were saying that they could change the sensor and if that was not the issue, then they would change the mother board. This would have potentially cost me in the region of $2K. I took my car to Denny's as I was not comfortable with the Dealerships diagnosis. Tim at Denny's did a proper diagnosis where there was intermittent signal which caused the engine light to come on and the price to fix this was approx. $250 - $300. If you have an issue which needs to be diagnosed, Denny's is the place to go. Everyone at Denny's were great.

M G

★★★★★

7 years ago

I had my 95 intrepid there due to overheating issues. I wasn't sure how bad it was but was informed it was cracked head gasket. Denny worked out a really good deal that repaired the problems and fixed other issues along with them. They took the time to clean the engine and other stuff. They are the MOST PROFESSIONAL STAFF I have dealt with for years. IF any issues arise or they need to let me such as a Bad Battery I trust them 100 Percent. Great work!!!👍....and very respectful and reasonable. If you're shopping for professional mechanic not a backyard mechanic this is the place to go!

Chris Mcbride

★★★★★

4 years ago

Great customer service, friendly and reliable staff. Quality work completed timely. I especially appreciate they call after looking at my car to make a plan that prioritizes repairs according to what is needed as I can afford it.

Gary Ferris

★★★★★

2 years ago

Very friendly staff and good at what they do. Prices are fair and they do a great job explaining their work and why they may recommend service that may be needed soon. Jeremy is a great mechanic.

Brittany Coder

★★★★★

10 years ago

Professional, personable, and reliable! My Jeep Grand Cherokee has been having issues literally since the day I bought it. A couple months ago, it would keep randomly turning off while idling or slipping when I was driving! It was taken to a repair shop back where I live in Southwest Michigan and among a huge list of other things, a new ignition and radiator was put in - thinking it would solve the problem. Less than two weeks later, the hose to my transmission blew off TWICE (one after being repaired). The place that repaired it brought my car to Denny's and I'm really glad they did! The mechanic working on my car, Willie, was so hardworking! He would check in often and let us know what was going on and he even came in on a Saturday to work on it! Willie found that 9 wires had melted together behind my engine! The issue was thought to be resolved, but when I tried to take my car and leave it wouldn't start! Willie worked right away to try and find the issue, even though it was close to closing time. While I was waiting, the lady that works in the office was so nice, she offered to help me with transportation if my car wasn't fixed that day! So long story short, they found the reason for my car not starting - a small fuse. The SAME reason my car kept shutting off months ago. I wish I would have just brought my car to Denny's in the first place!!

Jan

★★★★★

4 years ago

Excellent, professional and thorough service. Had my manual transmission repaired at a fraction of the cost it would have cost at the dealer. Definitely recommend Denny's Automotive for any sort of repair or diagnosis.

RoseLynn Robbins

★★★★★

5 years ago

They did a fantastic job diagnosing and fixing my 2005 Avalanche truck. He was fast, and also personable and friendly. He knows his stuff! We had the front suspension fixed. Thanks Denny's Auto Diagnosis.

Sev

★★★★★

12 years ago

I've been coming here for around 4-5 years now. They've never disappointed! Tim is extremely knowledgable and has gone out of his way to get me out of a pinch, Kim has serviced my car the most and has always taken great care to convey any observations and make sure the job is done right. After all, I'd rather have it done right instead of fast. As an aside, a couple years ago I had maintenance on my alternator performed by Kim. I forgot to mention an oil leak, but he spotted it anyway. In addition, he realized it seemed to be coming from engine's head gasket and asked if the car was still covered under warranty. After the appointment, I went straight to the dealership (rolling into the parking lot with less than 20 miles left on the warranty) to have the gasket replaced. Altogether he saved me over $700 just by being diligent.

Jose McClure

★★★★★

5 years ago

Would definitely recommend to a friend. I took it in to get my ‘16 Impala evaluated, they charged a more than fair price for the service and even gave me a ride to work. If I ever need a serious fix, I’m going straight there

Fred Alexander

★☆☆☆☆

7 years ago

If i could give this place ZERO or NEGATIVE stars i would. I brought my vehicle here to have an electrical issue diagnosed. My battery was not the problem but they put my battery on a charger and it "blew up" according to them and they were unwilling to replace it even though it was their fault thatit no longer worked. After causing a stink in front of another customer they replaced the battery but the electrical issue had not been diagnosed OR fixed. They charged me $175 dollars to blow up my battery and replace it but nothing else. I wouldn't send an enemy to these con artists.