Dependable Auto Body

Yusuf Opel

★☆☆☆☆

5 months ago

Went to get a quote for labor only—removing old doors and installing new ones on a Ford Explorer. After waiting 30 minutes, the guy finally hands me a piece of paper with the estimate. To my surprise, they’re quoting 5.5 hours of labor per door. That’s $785 just for labor to replace two doors. For context, replacing a door should take less than an hour per door, and with an experienced mechanic, it could be done in 15 minutes each. Either their labor rate is outrageous, or they’re padding the time. Either way, not a great experience. UPDATE: after an hour I posted this review they gave me a call threatening me to take this down. Calling me a coward while they’re the ones targeting anyone who criticizes them. Because of this they have an artificial high rating, PLEASE BE AWARE AND STAY AWAY FROM THIS SHOP!

C P

★★★★★

5 months ago

The guys at dependable are always honest and fair. Great collision shop, with a great reputation for a reason.

Eric Stouber

★★★★★

2 years ago

The staff at Dependable Auto Body did an amazing job with my car. The finished product was nothing short of miraculous! Everybody there was courteous and professional, and answered any and all questions in an expeditious manner. My car came back on the low end of the timeframe estimate. I would highly recommend Dependable Auto Body to anyone needing any kind of body work.

House Of Tracks

★★★★★

4 years ago

Dependable Auto Body is great. They offered to work with my insurance company to make sure that my car is put back together in the best possible way. From what I have experienced, they are extremely nice people. They had me back on the road in less than a week. Paul.Jr was even as nice to follow through with me to make sure that I was satisfied with the solid work they did.. Defiantly recommending!

Stephen Puchkoff

★★★★★

a month ago

When your first call, then visit and are taken care of without hitches, then alerted of the progress of your car from beginning to end without unforeseen added expenses, then pickup your car in the shape that makes you smile riding it back home, then this place is for you. Unfortunate that I have a need once in a while, but they are consistent is why I keep returning. Customer for over 25 years

Thomas Matson

★★★★★

Edited 5 months ago

They did an amazing job on my car! I have been going here for years now and would never go anywhere else. The staff is always friendly and they kept me updated the whole time. The body work looks perfect, you’d never know there was any damage. Highly recommend them!

Samantha Marrelli

★★★★★

7 months ago

I had an incident with a deer in Oneonta, NY. Living in central NJ, our biggest hurdle was trying to get my car towed and fixed closer to where I live. Dependable picked up my car in Oneonta after the insurance had it sitting there for 3 weeks. Since day 1 of dealing with Dependable, more specifically Paul Jr., I was met with nothing but patience, kindness, and friendliness. Dependable worked on my car for 3 weeks and I have absolutely zero complaints. My car looks as good as new. Im sure I drove them crazy calling once a week for weekly check ins on my car, but they never made me feel like a bother/pest. Right away when calling, they never gave me the run around for when my car would be ready/what was being worked on at the time. They were able to answer all of my questions in a friendly, joking, yet professional manner. I wasnt able to pick up my car personally, but Paul made sure to call the next day after getting it to make sure everything was up to my standards, which is always greatly appreciated. I would never hesitate to use Dependable aagain.

Bobbi Jean DiSanti

★★★★★

3 months ago

The men at Dependable were very helpful with getting the insurance Company there fast.My car was fixed and back to me within 10 days. They also cleaned the car when it was done. Looks great. It was an excellent experience working with these guys in what was a stressful situation.

Samantha Deddo

★★★★★

2 months ago

Best experience I’ve had at an auto shop by far. The Dependable team was friendly and professional. They provided great communication on what the issue was with my car, the cost, and when it would be ready. Would recommend!

Kristin Kyrkos

★★★★★

3 months ago

⭐️⭐️⭐️⭐️⭐️ 10/10 – Highly Recommend Dependable Auto From start to finish, my experience with Dependable Auto was completely seamless. Danny was thorough, attentive, and incredibly professional. He handled everything for me — from arranging the rental car to taking full control once I submitted the insurance claim. He dealt directly with the insurance company, the estimator, and all the back-and-forth, which took a huge amount of stress off my plate. The shop itself is truly top of the line. You’re not going to find better service, workmanship, or quality parts anywhere else. Dependable Auto sets the standard. Reliable and trustworthy auto body shops are hard to come by, and Dependable Auto is truly a rare find. If you ever find yourself in the unfortunate situation of needing repairs, this is your one-stop shop. I will absolutely be referring all of my friends and family to Danny and his team.

DONNA DIMEO

★★★★★

a month ago

Dependable Auto body did a thorough, excellent repair of my car after a recent accident. They were professional, kept me informed throughout the process and did beautiful works!

Reese K

★★★★★

6 months ago

This place is the best on the island no doubt about it. The team was friendly, professional, and took the time to explain exactly what was needed without any pressure. Best of all, the final price was more than fair. It's rare to find a place that excels in speed, quality, and affordability all at once, but this shop truly delivers. They've earned a customer for life!

Forbes Irvine

★★★★★

3 months ago

I can’t say enough good things about Dependable Auto Body. From start to finish, the entire experience was smooth, professional, and completely stress-free. The quality of their work is outstanding, and the efficiency was beyond impressive—I was kept updated throughout the entire repair process and ended up picking my car up four days earlier than the original estimated completion time. What truly sets them apart is how they handled everything with the insurance company. I didn’t have to worry about a single phone call or headache on that end—they took care of it all, which made a stressful situation incredibly easy. Danny, Paul, and Joe are absolute professionals. They treat customers the right way, are honest, transparent, and clearly not the type to try to get one over on anyone. You immediately feel that you’re dealing with people who take pride in their work and genuinely care about doing right by their customers. Excellent service all around. If you’re looking for top-notch repairs, honest people, and a hassle-free experience, this is the place to go. Highly recommend.

Angeles Mendez

★★★★★

2 months ago

I was really stressed about the repairs of my car and dealing with insurance, but the shop made the whole process so much easier. They were kind, thorough, and took the time to explain everything. I got my car back in great condition—clean and looking amazing. I truly appreciate their work and would definitely recommend them to friends and family.

Anika Tarasiewicz

★★★★★

3 months ago

I had a great experience with Dependable Auto Body, especially working with Danny. From the very beginning, he took the time to explain everything clearly, which immediately put me at ease. I felt confident that my car was in great hands throughout the entire process. From drop off to pick up, everything was smooth and stress free, and the turnaround time was impressively fast. I truly appreciated the transparency, professionalism, and care. I would absolutely recommend Dependable Auto Body to anyone looking for honest, reliable service.

Vedat KULLI

★★★★★

4 months ago

These guys are the best Not that they just fixed my F150 completely on the exterior They detailed the inside 100% My truck it’s better than from when I got it brand new

Regina Braggs

★★★★★

5 months ago

I had my first accident after driving for 47 years. My insurance company recommended Dependable Auto Body; however, after checking their reviews and finding that the reviews were among the best, I chose their shop. The service was awesome and the quality of their work...excellent! I brought my Prius to them Tuesday afternoon and the work was completed Thursday. They detailed the car and it looks new. Wow! Folks, consider only reviews that mention the repairs were started and completed. I highly recommend this shop.