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About Business
Residents of Billings, MT, Billings have long trusted Diamond Automotive Center for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Brake shop, Car repair and maintenance service or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 84 reviews. Throughout Billings, and particularly in Billings, MT, Diamond Automotive Center is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Diamond Automotive Center for any Car Repair inquiries or to schedule a visit to their Billings, MT facility.
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Google Reviews
Kelly Ewing
★★★★★ Will and his team are amazing! Our 2018 Volvo XC90’s air conditioner broke. In 3 months time I took it back twice to get it fixed at the dealership. My third visit, the dealer told me I needed an evaporator. Their quote offered no price break of paying twice before. I took it to Diamond Auto to get a second quote. They were considerably less and their customer service is over the top! The labor involved was intense but they stood by their original quote and got the job done in a timely manner. They are a wonderful, honest business to work with and I truly appreciate everyone that works there! They fix all cars but if you own a Volvo, this is the place to go!
Jerusha Jose
★★★★★ I had some issues with my vehicle and looked around to find where I could get my car in because usually I take my car to the dealership but I needed a second opinion. The guys at diamond auto not only confirmed it but let me see under my car where the changes will be made. The customer service was great and I really appreciated the break down of cost because it helps me mentally prepare for the bill instead of just being told to pay a big bill after you let car shops fix the problem. I definitely recommend this place, the people are honest and got the job done in a timely manner.
Jeanette Kissler
★★★★★ My family is truly blown away by the exceptional service we experienced from the fine folks at Diamond Automotive! I was late for my slot, as life happened while toting around my 4 girls. Nonetheless, I pulled up to the garage, and Josh met me outside with an understanding smile and a handshake. Upon noticing that I had an army of babies with me, he immediately helped get us into the spacious waiting room! He showed the girls the huge play area, with crayons, toys, books....you name it, and my favorite....a beautiful family heirloom -- A mini wooden rocking chair!!!! Josh informed me that it has been in the family for over 60 years!!!! Being a parent, and having your children in a situation where they have to wait in really any public setting brings it's own level of stress! That all melted away the moment we step foot in there. Now, getting down to the business side of things. Unfortunately, it was my starter that had completely gone bad. Josh reassured me that they could get it fixed, and had the part there in 5 minutes. He was completely up front and honest with the pricing of the part (pricey little bugger....which I already knew). He gave every discount he could find, including the mine discount! He kept me up to date on the timing of when my vehicle would be on the road again. Every rack in that place was full, and all of the mechanics were working hard to free a rack up for my vehicle. Josh explained that they were doing the best they could, to which I replied that we had every amenity that we needed and would be just fine.... That in fact I'm sure my kids wouldn't want to leave and it would be a struggle to get them to out of there, which it was! It wasn't 15 minutes later that Josh came over with a video showing me my new starter in its full glory....It was music to my ears after having to jump start my vehicle in the cold for the last 2 weeks; hoping the whole component didn't fail all together! And as soon as the video finished, he pointed over my shoulder out the window behind me. I turn around, and there's my "Silver Smokey" waiting right out front for us!!!! I was speechless! Josh explained that a mechanic named Gibson had seen me with my girls and didn't wait for a rack! He climbed under my vehicle; laying on the snow and ice to install the new starter! Gibson brought my keys in, just covered in snow and ice! He didn't have to do that, but he had told Josh he didn't want me waiting with all of my kids! That is what really tugged at my heart strings! When you look out for my kids, you have my heart, as well as a lifelong loyal customer!!!! I mean, Josh had already set the bar for how he treats his customers, and you just can't beat it!!!! Vehicles may just be a hunk of metal to some, but my hunk of metal carries my most precious cargo, and when I feel I can trust a family owned and operated business to keep us running safely on the road, you got more than just my business....You have my respect and my absolute trust!!!! DO YOURSELVES A FAVOR, AND KEEP YOUR BAR OF EXCELLENCE HIGH....JUST LIKE THESE FOLKS DO!!! GO SEE THESE GUYS!!!! THANK YOU JOSH AND THANK YOU GIBSON FOR LOOKING OUT FOR MY FAMILY!
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