Diamond Automotive Center

J & C Bowcher

★★★★★

a year ago

Had 2 vehicles inspected by them and we felt so taken care of. Melissa and Will are amazing!! They were honest while also not talking negative about the local car dealer. Integrity! As a woman I felt like I didn't have to have my guard up to resist some of that mistreatment other places will feed a woman. They even went to the effort to show us and teach things. We were so happy that we look forward to coming in from out of town just for them to do repairs for us. Highly recommend them!

Hevenn Vanhelsdingen

★★★★★

4 months ago

I got my prepurchase inspection done here and I will definitely be coming back for future services! They were thorough and went above and beyond!

BJ

★★★★★

4 months ago

Not only was my SUV serviced, but Will showed me the defective parts (rotors and brake pads), and thoroughly explained why they needed replacing. And the "price was right". Thank you, Diamond Automotive!

Peter Kurtz

★★★★★

4 months ago

Really great shop, service and knowledge is awesome as well. Definitely recommend this shop if your tired of going to the dealer or high priced. All around just a great place.

Jimmy K

★★★★★

a month ago

Went in to check out a check engine light for VVT timing issue, they got me in same day, great service very nice people, highly recommended!!!

DJ Dorsey

★★★★☆

4 months ago

The staff is always friendly. They go above and beyond to help, explain and always put me at ease about things pertaining to my vehicle. It’s like talking to a favorite cousin with them. Definitely repeat business here!!

Stephen Anderson

★★★★★

7 months ago

From the start of my visit, I had a great feeling. I was greeted by an adorable loving black lab puppy. I took the time to explain my situation and all my concerns with my "new to me" vehicle were addressed with professional understanding. I was even asked if this was my first European car. I said yes and was given a "walk through" of my cars important parts, both under the hood and under the car. The customer service is top notch (even snuggle dogs while you wait). And the technical lnow how made me feel completely at ease. I will definately be using them for all major upkeep and repairs.

Josh Walton

★★★★★

4 years ago

I purchased a Subaru from a private party in Billings, knowing that it had a few issues. We drove up from Wyoming to pick it up but upon arrival I found that the check engine light was not only on, but it was also flashing. I couldn't get my code reader to connect, couldn't read or clear codes, and it caused some tension between the seller and me. I called a friend and he recommended that I give Diamond a call. They fit us in on short notice and they identified the issue in about 30 seconds. 5 minutes later we were able to finally read codes. The repairs that were required were very simple and the parts were readily available (O2 sensor & knock sensor). The repairs were completed that day and the cost was more than fair. Saved me countless hours of headaches and saved the deal for the seller. Can't say enough good about Will and his crew at Diamond. Solid dudes. They will have my business from now on.

mark washington

★★★★★

4 months ago

Diamond automotive always delivers. Whether it's routine maintenance or a dreaded repair, they are always there to help. Communication is important and the guys at Diamond automotive get that. They talk to you not over you. Wouldn't take my vehicles anywhere else. Thank you , Mark

Duane House

★★★★★

a month ago

Just had them change all drive-line & transmission fluids & filter on my2004 Toyota 4 Runner w/ 300,000+ miles & spark-plugs. Do a good job reasonable price.

Greyson Hill

★★★★★

5 months ago

My family has had great experiences with Diamond Auto. It is a family-owned business with a small-town attitude and corresponding level of care. Most recently they helped me get to the bottom of a problem the dealer was unable to figure out that had been plaguing me for almost a year. They will treat you fairly and find a solution for you.

Jason Schrotenboer

★★★★★

6 months ago

The staff at Diamond Automotive completely restored my faith in a repair shop being honest, fair and customer oriented. They fixed my truck in a reasonable time, back their work, and very affordable in comparison to other shops. 100% will recommend you to anyone needing repairs and I will definitely be coming back if future issues arise with any of our vehicles. Thank you for your professionalism and service!

Robert Giordano

★★★★★

5 months ago

These guys are all time class acts. I pulled up late at night on a Wednesday with a F250 that has just died on the side of I-90 on me. It was midnight and the owner was still at the shop and told me he could help me out first thing in the morning. Turned out to be a simple plugging in of my voltage regulator but he juiced up my batteries, took a look at it and quickly got me back on the road w/o even charging me. Shops and guys like this make me want to quit spending days at a time under my truck wrenching and just take it to the experts who won’t take advantage of you. Thank you for your class act Diamond Automotive and team!

Anita Raaum

★★★★★

3 months ago

I was shopping used Subarus from remote area and asked for a pre purchase inspection from Diamond . Will was understanding of my situation of having to drive 3 hours to Billings and worked me into his schedule same day. He walked me through the inspection and provided orientation and confidence to the vehicle I was looking at. It was a very positive experience for me.

Jeanette Kissler

★★★★★

a year ago

My family is truly blown away by the exceptional service we experienced from the fine folks at Diamond Automotive! I was late for my slot, as life happened while toting around my 4 girls. Nonetheless, I pulled up to the garage, and Josh met me outside with an understanding smile and a handshake. Upon noticing that I had an army of babies with me, he immediately helped get us into the spacious waiting room! He showed the girls the huge play area, with crayons, toys, books....you name it, and my favorite....a beautiful family heirloom -- A mini wooden rocking chair!!!! Josh informed me that it has been in the family for over 60 years!!!! Being a parent, and having your children in a situation where they have to wait in really any public setting brings it's own level of stress! That all melted away the moment we step foot in there. Now, getting down to the business side of things. Unfortunately, it was my starter that had completely gone bad. Josh reassured me that they could get it fixed, and had the part there in 5 minutes. He was completely up front and honest with the pricing of the part (pricey little bugger....which I already knew). He gave every discount he could find, including the mine discount! He kept me up to date on the timing of when my vehicle would be on the road again. Every rack in that place was full, and all of the mechanics were working hard to free a rack up for my vehicle. Josh explained that they were doing the best they could, to which I replied that we had every amenity that we needed and would be just fine.... That in fact I'm sure my kids wouldn't want to leave and it would be a struggle to get them to out of there, which it was! It wasn't 15 minutes later that Josh came over with a video showing me my new starter in its full glory....It was music to my ears after having to jump start my vehicle in the cold for the last 2 weeks; hoping the whole component didn't fail all together! And as soon as the video finished, he pointed over my shoulder out the window behind me. I turn around, and there's my "Silver Smokey" waiting right out front for us!!!! I was speechless! Josh explained that a mechanic named Gibson had seen me with my girls and didn't wait for a rack! He climbed under my vehicle; laying on the snow and ice to install the new starter! Gibson brought my keys in, just covered in snow and ice! He didn't have to do that, but he had told Josh he didn't want me waiting with all of my kids! That is what really tugged at my heart strings! When you look out for my kids, you have my heart, as well as a lifelong loyal customer!!!! I mean, Josh had already set the bar for how he treats his customers, and you just can't beat it!!!! Vehicles may just be a hunk of metal to some, but my hunk of metal carries my most precious cargo, and when I feel I can trust a family owned and operated business to keep us running safely on the road, you got more than just my business....You have my respect and my absolute trust!!!! DO YOURSELVES A FAVOR, AND KEEP YOUR BAR OF EXCELLENCE HIGH....JUST LIKE THESE FOLKS DO!!! GO SEE THESE GUYS!!!! THANK YOU JOSH AND THANK YOU GIBSON FOR LOOKING OUT FOR MY FAMILY!

Jerusha Jose

★★★★★

2 months ago

I had some issues with my vehicle and looked around to find where I could get my car in because usually I take my car to the dealership but I needed a second opinion. The guys at diamond auto not only confirmed it but let me see under my car where the changes will be made. The customer service was great and I really appreciated the break down of cost because it helps me mentally prepare for the bill instead of just being told to pay a big bill after you let car shops fix the problem. I definitely recommend this place, the people are honest and got the job done in a timely manner.

Kelly Ewing

★★★★★

9 months ago

Will and his team are amazing! Our 2018 Volvo XC90’s air conditioner broke. In 3 months time I took it back twice to get it fixed at the dealership. My third visit, the dealer told me I needed an evaporator. Their quote offered no price break of paying twice before. I took it to Diamond Auto to get a second quote. They were considerably less and their customer service is over the top! The labor involved was intense but they stood by their original quote and got the job done in a timely manner. They are a wonderful, honest business to work with and I truly appreciate everyone that works there! They fix all cars but if you own a Volvo, this is the place to go!