Dirty South Custom Sound Wheel Tires Tint Acessories 4X4 Video Security

Malik Marius

★☆☆☆☆

a year ago

**HORRIBLE** Don’t not waste your time coming here and especially dealing with Julio. Will never do business with these people again. Went last month to just tune my amp and didnt even do it properly. Told me I needed a second amp for my subs that I don’t need and overcharged me on something I haven’t even seen up to now. Ended up going to Rhudy’s Car Audio for a second opinion and they did my shit right with a multimeter like it’s supposed to be done, not just by the ear. I asked him to just send my money back and he told me I can’t get it. Instead I just asked to get the amp and it always been some excuse he has to tell me. Has been avoiding me and Ive gotten tired of it smh. It’s been a whole month. This guy scammed me out of my money.

Tyree Womack

★☆☆☆☆

a year ago

Bad business. I went to get rims put on my cadillac ats last year they told me it needs an adapter & it will be $700 to put “Rims” on & adapters are only $80. Make it make sense. New year rolls around I try to get my rims put on again but on a cadillac ct5 got scammed out of some money from julio. So I tell them I just want my rims they tell me no charge & we will put them on. I live 2 hours away so I came down to get them on & they told me I cant because the guy is leaving to get his kid & the lady said they dont open on weekends & she was a no show nor did she inform the shop that I will be coming the next day & her phone is off. How you got a job but your phone off. Yall bad business & I hope the shop gets some better workers.

Daneeta Fox

★☆☆☆☆

3 years ago

Please don't waste your entire day. Your money is definitely worth going somewhere else. I dropped my car off at 1215 after making 3 appointments which they canceled on all and the third appointment I waited 2 hours just to for them to tell me they didn't have all the equipment. Day of install after 6.5 hours oh we don't have ur screws. Yeah they full of it....and 735 pm.... I'm still here waiting.....keep telling me yeah mama they bout to pull u out....I will be back for my rims screws that i paided for and they don't even have them on the day of install!!!!!!! Still waiting n heateddddd!! Yea mama we pulling u out like when???

Gregory Lee

★☆☆☆☆

4 years ago

I recently moved here from Charlotte(FYI: the Charlotte location ALWAYS took care of any and everything I needed done and had great customer service. The 2 shops are like night and day). I called SEVERAL times with no answer. When I finally did get someone on the phone I was placed on hold and ultimately hung up on(this happened at least 3 times). I went in store 3 times. To make a long story short, if you expect the people you’re spending your hard earned money with to show you some respect and appreciation, the Fayetteville Dirty South location is not the place for you!!! I do not recommend this place to anyone. I’m going to spend $1,100 to have my truck towed all the way to Charlotte just to make sure it gets done and gets done right🤦🏽‍♂️

Jakoby Mallory

★★★★★

9 years ago

Came in to get 4 spacers and my abs sensor put on my truck. The customer service was great and for putting all that on my truck it only cost me 200 bucks. I went to plenty of other places for quotes and I had already purchased the parts myself. Just to Install them people were charging me 400 dollars plus Just to take off the tires. So I was very pleased with the price I Paid and the service I received

Cheryl Booth

★☆☆☆☆

8 years ago

I wouldn't even give this place 1 star. Incompetent business and would recommend everyone avoid doing business there. I had an appointment to drop my truck off at 10 am to have an auto start/security system installed. I already had the system and brought it in with me last Thursday to make sure I had everything. The lady at the front desk looked and informed me that I did and we made the appointment. I dropped my truck off this morning and went back to check on it at 3. I was informed that he was putting it back together and that he needed a part in order to install the auto start. I asked if everything else worked and I was told yes. When he pulled my truck out front and got out he started punching my lower dash 😡 I found out he had done NOTHING but take my truck apart for over 4 hours and did nothing else. Wait he did turn my a/c on max air and run it the whole time. The system was still in the box still wrapped in the plastic never touched on my front seat right where I had left it. When I asked what the heck they had been doing for over 4 hours no one seemed to have answer. A competent installer would have been able to look at the system to see if everything was there that was needed BEFORE taking a vehicle apart but as I said a COMPETENT installer would which they are not. Needless to say I took my truck and left with a complete day wasted for NOTHING. Stay away from this place at all costs.

alvin dixon

★☆☆☆☆

8 years ago

Place sucks, spent over $2509.00 dollars there. The female that works there is just all about money. Ordered some wheels and tires from the male/owner/manager. When they finally came in went to get them installed. Took all day, the place had closed and I still wasn't done. Then to top it off she tried to charge me more than the agreed upon price. Then the radio that was installed kept cutting in and out then finally stopped working. Took it back and was fixed. But he didn't plug in the radio antenna , took it back again the same female that tried to charge me more said I had to pay $35.00 for them to look at it. Then maybe would cost more to fix. She wanted the money before the guy would take my car around but he had already asked for the keys and was heading out the door. I had recommended this place to a few people I just hoped they never went.

Sonny Ro

★★★★★

5 years ago

End result was great. Initially there was a bit of a delay on the rims ordered, but the owner and staff worked with me on upgrading my order at a reasonable price reflecting the delay. It is familial type small business that may not suit every customer, but the service completed on swapping my rims and painting my calipers was great!

Ralph A. Philpott

★★☆☆☆

4 years ago

This review has nothing to do with Dirty South, Ms Yvonne, and Dave. This review is for one of the mechanics named Jose. This is a very dangerous person who will kill you and everyone you love that ride in your vehicle. Look at the attached photos. He tried to heat up a stubborn bolt with a flame torch. In doing that he broke the bolt, burned the frame, and melted the boot of the drive axle. He replaced the bolt with one that was too short for the job needed. This is my issue with this guy, he never informed the staff or me of his bandaid rigging. I didn't find out about this safety emergency until the next day when I noticed the fluids spinning out of the melted axle boot. When I returned to the shop to get it replaced and repaired his excuse was the vehicle was worked on before and not his fault. Nothing bad to say about the company or management they had to fix his error. Be safe and request he not work on your vehicle if you love your family.

Gabriel P.

★☆☆☆☆

7 years ago

Everything is bad about this place. From doing the job to customer service. Took my bran new Pilot for tinting the 2 front windows. Not just the jobs was really bad,the car was crazy dirty. And in top of that my car has a deep scratch,went over and they said they didn't do it. Went over to talk to them ,and they told they were busy. Come back on a few days. The actually person that does the tinting was returning from vacation. I just left and went somewhere else,just to found out my windows are scratched as well. Stay way from this place. They have better places and better price.

maya banks

★★★★★

5 years ago

Got some new tires and wheels for my 21st birthday. They did not take long and the finished look was amazing. Love my Jeep now. Amazing customer service from everyone who worked with me on redesigning my truck.

Nicole Nisson

★★★★★

10 years ago

The staff was friendly and knowledgeable. They offer tax free purchases for military. They have the cheapest prices in Fayetteville. Bought my system one day, brought my vehicle back the next morning and it was installed perfectly. Will go back in the future for any work I may want to do to our vehicles.

Teri Inclenrock

★★★★☆

10 years ago

So far, we went in, ordered our rims. The wrong ones DUD get delivered after we waited a week for delivery BUT the lady was VERY apologetic about the situation. She told him over the phone what we wanted, it was the guy on the other end of the phone that messed that deal up.... Once we realized the wrong rims were sent, we had merchandise in out hand just to ask her for a price on it, she in return said, yall can have it because of your inconvenience of today's trip. In my eyes, that was VERY GOOD customer service seeing that it wasn't her fault in the first place....today my rims are suppose to be delivered & installed. If everything goes right, I won't be getting back on here for the review, if it's a totally horrible experience, I'll let yall know! Thanks for reading.....

Jelaine Young

★☆☆☆☆

5 years ago

I went by Dirty South because I wanted window tinting service done, however the person who does it, wasn’t there and was unable to be reached by phone to check availability for apparently next week. Before setting up an appointment, I mention to the staff that I have a $49 Groupon for tinting service. It was bought to my attention, that the original price was $249 and the lower price is $199 which the Groupon would be not useful. I don’t understand why I couldn’t use my $49 Groupon. I will still be looking around after doing my research with this company.

victor nyumah

★☆☆☆☆

9 years ago

Horrible horrible customer service. Please save yourself the headache and stay away from this place. Bad and terrible attitude. I Had a Rhino liner box on order. They ordered the wrong box. After i went back there and spoke with Evon, she became very aggressive and and defensive stating" I should get my story right" " She didn't ordered the wrong box. "They send her the wrong box. She went ahead and re ordered it with the estimated arrival in a week. Every time i called to check on the box week after weeks, they would put me on hold and hang up the phone on me. One time i called and they had me on hold. I drove from spring Lake to skibo (still on hold). When i got to the shop (still on hold) they were both sitting in there at the counter. When Shay picked up the phone to call out, i was standing right in front of her, with the phone, still on hold and when she said hello and looked up, i said hi and just flipped out becuae of their BS. The owner is a really nice guy, i came in the following week and he took care of the situation. I still didn't get the box she ordered. I had to settle for an old one in their garage cuz i really needed it. Terrible!Terrible!

Angel Medina

★☆☆☆☆

7 years ago

If you want to get over charged for HID,s then go here. 5 months ago i purchased a set of hid low beam head lights for my car since day one the passenger side light would flicker sometimes it would not. I travel allot and depend on my head lights to work, that being said never had time to go back into the shop and have them honor the 6 month warranty they claim to have. Today i ordered some LED headlights and installed them upon inspecting the old HID lights i noticed the way they installed them i will explain and attach pictures: they plugged the lights into the factory plug by inserting the negative and positive wires then covered the connection with some cheap aluminum adhesive. Whats the issue with that you say? Water gets in and that can cause a short ( luckily that did not happen ) however the light on the passenger side once disconnected felt very moist when i placed the disconnected head light water dripped out. I will never step foot in this place again based on the shady work they did. And to too it off i was charged 130.00 for an HID kit that costs around 30 bucks on EBAY so what tells me is that they charged 100.00 just for labor and could not even do it right SMH

David Ault

★☆☆☆☆

7 years ago

I've been waiting a long time to leave this review, I went to purchase a harness from this place, I called in told them the specific one I needed for the install. when I went to pick it up I didn't think to check it because these are so called subject matter experts. When I got home and started breaking down my install I found out that the part I had gotten was not the one I asked for, no big deal typically THE PROBLEM WAS when I went all the way back to the store and informed the entitled mistress that appears to know nothing but her old mans last 4 she stated she rather give me a refund than to hear me talk DO NOT SHOP HERE