Discount Tire

Terra Berry

★★★★★

a month ago

They didnt use high pressure tactics, and i didnt feel like i was being sold a product, more like i was being given a courtesy. they replaced all 4 tires and all 3 wiper blades, and i was kept informed and updated as to time to be completed. I highly recommend them, and would use them again, for sure.

Dustin Monen

★★★★★

a month ago

I have been going here 4 years. They have always treated me good. The only thing I would like to see changed is when someone is there first and someone else comes in and gets in before everyone else. Besides that its a very good tire store and they will match a price from a different tire store with a quote from other company.

Kathlyn Thorniley

★★★★★

3 months ago

The people that work at this location have always taken care of us and given us great customer service. Even when things may go longer or mixed up. It's what makes us keep coming back! Thank you Spokane Valley Discount Tire 🙌🏻

Eric S

★★★★★

2 months ago

I was very impressed with the manager, Jordan, during my recent visit to the Sprague Ave store. Things didn't go super great or smoothly for a while. Jordan immediately intervened showing professional grace, diligence and ingenuity in resolving all issues. I've had really good experiences in the past at this store with a couple high end vehicles. I'm pleased with the management and leadership at this store.

Andrew Ruud

★★★★★

3 weeks ago

This location is amazing. After going to Preedy's Tire for years as they were the only Tire Rack authorized installer, I had a less than ideal experience and decided to try Discount Tire instead since they now own Tire Rack. For the exact same tire size on the same make and model of car Discount Tire mounted and balanced them for $100 less, let me wait in their large waiting room on Saturday morning and got me and five other people in with no appointment (I had a backup appointment on Monday with their online scheduling tool just in case they couldn't get me in Saturday), and managed to get me in and out in under an hour. In contrast, Preedy's isn't open on weekends, made me drop it off in the morning and pick up the car in the evening without allowing me to wait (due to it being "tire season," as they put it), cost over $100 more, expressed dismay that I bought the tires from Tire Rack instead of through them, and tracked mud onto the driver's side door sill and floor mat (luckily I have Weathertek all-weather floormats, otherwise I would've been quite a bit more upset). Preedy's also decided to send me an unsolicited text message asking how my car is doing, presumably to sell me more services. Discount Tire impressed me with the speed and quality of their service as well as the lower price. I'll come back to this location on the future. I won't be going back to Preedy's Tire and Automotive.

Scott Farley

★★★★★

a month ago

Great customer service and professional knowledge. I really like the way they look on my truck. Thank you very much Scott Farley.

kelly rowan

★☆☆☆☆

3 weeks ago

Was quoted 30 to 40 minutes wait for a simple tire repair for a screw in tire. It took 2 hours. unacceptably long for a 10 minute. Repair. Good thing there are other tire shops, next purchase won't be at discount tire..

Jack R.

★★★★★

3 months ago

I’ve been a customer at this discount store since 2011, and before that in OKC since the early 2000’s. I purchased two sets of winter tires this year, one for our personal SUV (that my Wife and kids safety relies upon) and a set for my business truck that takes me all across eastern Washington, Idaho and Montana. I am always impressed with the quality and drive of the employees at your stores. From the counter guys to the folks out in the bays slinging rubber, you always impress. I know how much “pre-planning” we do with tire care here in Spokane, and I’m amazed with how well your store takes it in stride and delivers, even if it means rocking out to “Frozen” at 9:30 at night to help Spokane drive safe. Thank you!

JC Sexton

★★★★★

a year ago

Have used Discount Tire for over a decade and will continue to go even with the increase in tire prices. They're always honest and hard working group of people. They care about their customers which is hard to find anymore. And they give realistic time estimates and appointments instead wanting the vehicle all day.

Kara Van Tassel

★★★★★

a year ago

Bought my wheels online on Wednesday and it let me schedule for Saturday. The wheels shipped from Seattle and got here on Friday. Pretty quick! I looked at just about every website for wheels and they were either the cheapest or same price as others. I received several reminders, which was nice. I showed up Saturday morning and as I was getting out of my car an associate came out and met me at my vehicle. NICE! explained the process, told me an hour and I went on my way. It was done in 45 minutes and when I was leaving the other associate explained what comes next. Highly satisfied with Discount Tire. Will use again and recommend. My Pictures aren't the greatest but thank you!

Danny G

★★★★★

4 months ago

Always in and out super fast. The employees are always knowledgeable and respectful. They always find me discounts on top of their cheap prices. And their website is awesome to compare tire options. I’ve been going for years and will continue to be a customer there.

Jared

★★★★★

4 months ago

Initially, I was frustrated when Discount Tire called to reschedule my appointment at closing time on Saturday, leaving me unable to respond until Monday. However, the team quickly redeemed the experience. I called first thing Monday morning and secured a same-day appointment. Although only three of the four tires I ordered had arrived, the associate went above and beyond—he upgraded my wife and me to a superior set of tires with an excellent warranty at no additional cost. Outstanding customer service that turned a disappointing start into a five-star experience. Thank you!

Brandy Echeverria

★★★★★

4 months ago

Came to check TPMS ended up needing new tire. The shop was super busy! All parking spaces full and almost closing time. Had to wait a little bit but Jason took care of me and got me on my way. You can watch the shop employees work. No slouching. Really appreciate these people working late to help me. Thank you Discount Tire.

G Signedit

★★★★★

a year ago

Best prices around and exceptional customer service. Cameron recommend their 10 year warranty which is more than worth it for the cost. Thank you guys for taking care of me and my car. God bless !

Laurel West

★★★★★

4 months ago

These guys have been fantastic every time I've been in. My TPMS sensor kept going off and we found out it was a nail, not the colder weather. They were always super fast to get my tires inflated to the correct PSI again and get me on my way before we found the issue. When I did have to schedule for a tire inspection and rotation, they were booked waaaay out (make sense since it was snow tire season), but I was still able to go in as a walk in get things done the same day. As a young woman, I also really appreciate that they don't try to upsell or take advantage of me. Every time I go in and I always feel taken care of regardless of who I've worked with. Kudos to the entire team!

Jeff Holman

★☆☆☆☆

2 months ago

Bought tires and the warranty, had a nail in the sidewall so they replaced it but then charged my wife again for the warranty. Don't get the warranty your better off just buying a new tire if you need one then getting the warranty and if you need a flat or three fixed that don't require a new tire you'll come out ahead.

Stephanie Cooper

★☆☆☆☆

7 months ago

This would be a zero star if I could. I took my son’s car in to replace one tire pressure sensor. And after the car was already half way out of the bay I was told they replaced three. They never asked me if I wanted the other two replaced. We will not be going back here. I have called a lawyer and it is not legal to replace parts before asking and getting approval. very disappointed. Normally have had good experiences.