Discount Tire

Lady1

★★★★★

3 months ago

I parked my car at my sister's house, and she called me to say I had four flat tires. So, needless to say, I had to take them all off one at a time and take them to get aired up. I had no idea how much it was going to cost me, but when I got there, it was free to air up all four tires, two at a time.

Deborah Whatley

★★★★★

3 months ago

As usual, I cannot thank discount tires enough. They are such an amazing organization and they really care about people. I will never go anywhere else and would refer them to everyone.. special thanks to Sammy and Eric. God bless each of them and everyone at discount tires.

Marvin Price

★★★★★

a month ago

They truly care and put your safety above everything. Professional and friendly at the same time. Great customer service!

Daniel Bellante

★☆☆☆☆

2 months ago

Went in for a tire rotation, ended getting 4 tires, and an alignment, told it would be 30 minutes. 2 hours later, first guy in last guy out. Thanks to literally no one for telling me anything that's going on with my car or why it's taking so long, but be sure to hug and flirt with all the women that come in.

Gabriel Martinez

★☆☆☆☆

5 months ago

Came here on Friday 10/24/2025. All I wanted was air in my tires, they put windshield wipers on without asking me and when I requested my old ones back because I refused to pay for something I didn’t ask for they told me the old ones were thrown away. I think Fernando was the name of this guy who just also trying to upsell everything to me while I was politely declining. In the end I left with 3 tires with air, windshield wipers I didn’t want and an hour of my time wasted.

Michael Gonzalez

★☆☆☆☆

5 months ago

It’s unacceptable how manager ERIC JARA allows his employees to run the store. I recently went into Discount Tire to purchase four brand new tires, and my experience was extremely disappointing from start to finish. As soon as I pulled into the parking lot, I was greeted by Victor, who immediately told me I “needed an alignment” without even inspecting my vehicle. I agreed to a free alignment check, but I made it clear that I did not authorize any actual alignment work. While discussing tires, Victor tried to upsell me on windshield wipers twice and ignored the specific tire model I requested, instead trying to sell me the most expensive option on his screen. After waiting nearly two hours for my new tires, I was told the job was done, only to find out they had charged me for an alignment I never approved. The paperwork showed everything “in the green,” yet the moment I left the parking lot, my steering wheel was crooked and my alignment was completely off. When I went back inside frustrated, I was refused a refund or discount at first. Only after expressing my frustration did Jonathan finally agree to refund the unauthorized alignment. I then asked to speak with the store manager, ERIC JARA, but Jonathan refused and said he’d just “file a claim with corporate” which wasn’t what I asked for. I simply wanted to make the store manager ERIC JARA was aware of how his employees handled the situation. To make things worse, when I began recording Jonathan explaining what had happened for documentation purposes, he called the police and had me trespassed from the store. Completely unprofessional and unacceptable behavior. Overall, this location displayed dishonest upselling tactics, lack of accountability, and extremely poor customer service. I would strongly advise anyone to avoid this Discount Tire location and take your business elsewhere.

Michael Palomo

★☆☆☆☆

4 months ago

Purchased a tire on line and went to have installed. When I looked at the tire the next morning - they didn’t install the tire I purchased. They install a completely different tire. I went back the next day and I had the go ahead and replace the other 3 tires cause I wanted them to match. Left the car and go back at 6 to pick up and then. They tell me they DIDNT EVEN HAVE the same tire to match the others.NOW I have to go back for a THIRD TIME after they get ANOTHER tire In to match what I purchased!. Piss poor accurate inventory and the MGR Arthur avoided me the whole time I was there.

Linda N

★☆☆☆☆

4 months ago

I’ve been using Discount Tire for decades. Was there this morning and brought my own tires. This specific location practices scheming scammy pricing. $85/tire for an 18in rim on a sedan. Their reasoning is because my car is a luxury car and they have to have a “certified technician” to mount and balance. What a load of crock! My car wasn’t in the bay yet, so I requested a refund. Immediately left and called another Discount Tire and was quoted $165/4 tires to mount and balance, disposal fee, tax included. I have the transaction to prove it. This is not the first time this has happened. They have previously overcharged my daughter for her tire mounting also. Please be smart folks. Call ahead to get a quote so you can sift out the scammers. Corporate needs to look into management at this location. Apparently integrity and morale is less important than sales here. YOU HAVE BEEN WARNED. PROCEED WITH CAUTION.

Toni Flores

★★★★★

5 months ago

Excellent customer service! Came in to get my tire pressure sensors replaced and ended up needing new tires. I was in and out in under an hour, and the work was done very throughly. We live closer to another discount tire, but worth it to drive a little farther for the great service.

Megan W

★★★★☆

4 months ago

⭐⭐⭐⭐ (4/5 Stars) Honest Review: Initial Problems, Outstanding Resolution I am writing this honest review to share a mixed but ultimately positive experience. I hope my initial frustration can serve as a cautionary note, and the resolution can show the excellent quality of the management here. The Initial Appointment (1/5 Stars) I came in for a simple service: to **rotate and balance my tires** and install a **TPMS sensor** I provided. I left feeling completely frustrated. It seemed that nothing I originally asked for would be done unless I agreed to a sequence of costly, unrequested purchases. Specifically: * They insisted on replacing a tire because it had **4/32 tread depth** and refused to balance the wheel otherwise. * They flagged my existing lug nuts as a "safety concern" (which they installed years prior under similar circumstances). * The TPMS sensor they installed (a free replacement for the one I brought in) **went offline 10 miles into my road trip** the next day. It felt like the staff was pushing products rather than prioritizing the simple service I requested. The Resolution (5/5 Stars) My experience completely changed when **Eric, the Store Manager,** reached out after reading my feedback. Eric is genuinely wonderful. He took ownership of the issues and went above and beyond to make things right: * He had me bring my vehicle back in and **immediately fixed all the reoccurring issues** (the TPMS) at no charge. * He **refunded the money for the extra lug nuts and TPMS labor (one price) and the tire** I didn't ask for anything free; I only wanted the simple services I requested in the first place. Eric's commitment to correcting the situation shows **true dedication to customer service** that goes all the way to the top. **Bottom Line for Readers:** If you encounter unexpected pressure or mandatory up-sells, ask to speak with the manager. **Eric will make it right.** His integrity saved my experience, and because of him, I would still recommend this location.

Scyrex Core

★★★★★

3 months ago

They are really good at what they do, and despite that I was told an hour and a half on the wait. It only took em 50 minutes. Really happy to come here. I needed my tires rotated and aired up but tines of people in line. Still came through fast. Thanks guys!

Ginny Schwartz

★★★★★

a month ago

Let me tell you about my great experiences at this discount tires! When the warehouse didn’t deliver my tires in time for my appt, the manager said canceling my appt didn’t sit well with him and he sent one of his guys over to the warehouse to pick them up so I could still get new tires at my appt time. And last time I came to this discount tires, I was getting my tire plugged. They noticed my wipers were trashed. They offered to replace them. I didn’t have extra cash at the time so I declined. I should have just paid since it was raining a lot that month and I was pregnant… but they ended up giving me new wiper blades for free! So kind.

richard

★☆☆☆☆

7 months ago

We’ve been going to this exact location and buying tires for over 15 years. Over that time frame, the wife and I have seen the service decline and the methods change for the worse. They use to treat customers like people, now all you are is a dollar sign. We’ve spent thousands there in this time frame. Today, once again, they had an excuse of why they couldn’t patch my tire. In over 15 years we’ve never been able to get a patch. There’s always a ln excuse. I work in maintenance and I’ve done plugs and patches myself. But with my tires under warranty I decided to let them do it. Their reason was that there were two holes next to each other. These holes were the size of a small spider bite. But there was only ONE entry hole from the outside.(worker couldn’t explain that one and the patch would have covered it) Made me wonder what they were doing with my tire for 10 minutes and using other tools. When I said I would do it myself, they plugged it back with a bigger screw (hex head) and hammered it in. I live 5 blocks away. By the time I got home it was exhausting air so fast it was almost flat. So yeah, they made it worse! I’m going to advise everyone I know about their tactics. All they want you to do is keep buying tires. It’s a shame. The photo is of the screw they decided to put back in. The original nail was the width of a coffee straw. Yeah, tactics!

Marcus Grisby

★★★★★

a month ago

Jonathan was just super bro, at the 130 E Pioneer location. I went for only one tire and I ended up getting a full new set thanks to Jonathan. God has really blessed that man and he has blessed me. I can’t do anything but pay it forward. He really needs a raise and employee of the month.

Robert L Belcher

★★★☆☆

2 weeks ago

I got a flat so I made an appointment to have it fixed. At the same time I asked that my tires be rotated and balanced. I was informed that the damage to my tire was too severe and it had to be replaced, i already expected that so no big deal as i had road hazard. But after I left I realized they replaced the tire but they did not rotate or balance the others. Very disappointed in this location. I drive at bare minimum 80miles a day or 400miles a week. Tire maintenance is extremely important and now im going to have to make a trip to another location to have this done.

JoAnn Villanueva

★★★★★

a month ago

From start to finish the customer service was excellent. I have been to many locations but this one works in unison with other employees on the floor and at the desk. Coming in for a repair was super easy, booking made it even more convenient but make sure to call to confirm it in their system. I would gladly come here again for future services because their prices are way better than the dealership. The people were amazing and couldn’t have asked for a better experience thank you Blair and Kevin!

Sam Ward

★★★★★

5 months ago

I had a great experience at Discount Tire. Arthur checked me in and kept me updated, while Jaylen and Joey handled the work on my vehicle. Even though the shop was slammed with customers, they still took the time to communicate clearly with me and got my tires changed in a reasonable amount of time. I really appreciated their professionalism and teamwork. Excellent service all around!