Jiffy Lube

Terry Cunniff

★★★★★

4 months ago

This is my second visit. I am very impressed with the professionalism and customer service of everyone I encounter. I was greeted in the parking lot when I arrived and taken care of immediately. They made me feel like family. My car was fixed quickly and I am very satisfied. I would recommend them to anyone.

Sandra Cerón

★★★★★

5 months ago

I was so lucky to get there when I did. The team was very communicative throughout, asking me what services I would or would not like them to do. It helped keep me within budget and to plan for a future visit. I regret not getting any of the team's names but they all were professional and friendly from the moment I pulled in. Very much appreciate them.

Olivia Teague

★★★★★

4 months ago

The team here is so friendly and honest. They treated me and everyone around me so respectfully. Another person here came in a bit too early for an oil change, and Greg on the team let her know that she was good for a little while longer and would make sure all her fluids and tire pressure were topped off. I'll be back!!

Angel A

★★★★★

3 months ago

The team at Grand Prairie Jiffy Lube on Pioneer 303 took good care of me and my RAV4 SUV. They changed the fully synthetic oil, changed air and cabin filters, and rotated the tires. I was out of there quicker than I expected. They treated this old Veteran with kindness and respect and that goes a long way for a guy like me. 👍

Cody Bonham

★☆☆☆☆

Edited a year ago

I wish I could give negative star reviews. Had an oil change done here. Drove 2 miles back to our shop and noticed oil smoke from the exhaust and I was leaving an oil trail. Hurried back to this location to get them to remedy the leak (the truck has about 70,000 miles). The oil filter was leaking. They said that it was fixed and said they would talk to the manager about compensating the bill. Left to go home from there and drove 19 miles and lost all power and had to dive off of I-20 at Oak Grove Rd. I called their shop about 16 times before someone answered. I sat for over an hour waiting for them to get here with oil and a filter.... If I leave this parking lot and run out of oil before I get to Glen Rose, get ready, your going to see a pissed off you ain't never seen before. EDIT: It's been well over a week and after reaching out through email to get a response from the owner, I still haven't gotten anything other that a BOT to respond with a generic apology. As far as I'm concerned, y'all can forget about me ever darkening your doors again. As a matter of fact, the rest of our company (and about 50 or so vehicles) will be advised to not stop here as well.

Sabaypone

★★★★★

5 months ago

I had a great experience at Jiffy Lube! The service was fast, efficient, and everyone I interacted with had excellent customer service. The team was friendly, professional, and made sure everything was taken care of quickly. I really appreciate how smooth the whole process was. I’ll definitely be coming back!!

Randy Martin-Hernández

★★★☆☆

a month ago

They did a good job with my oil change but I needed a state inspection to get my Florida registered car registered in Texas. They told me that their machine is broken. So I now have to go somewhere else to get it done.

E R

★★★★★

6 months ago

My first experience getting an oil change here was fantastic. From the moment I arrived, the customer service was absolutely outstanding. The staff was incredibly welcoming and efficient, making the entire process quick and stress-free. I highly recommend this place for anyone looking for reliable and friendly service. I'll definitely be back for all my future car maintenance needs.

Patrick Espino

★★★★★

2 weeks ago

Joseph Cantu was very professional and polite. He was attentive to the service and care of my vehicle and myself.

James

★★★★★

5 months ago

Great customer service! The guys were very informative and thorough! I couldn’t complain of I wanted to! Someone pulled up about 10 minutes after they closed, and I didn’t hear one person complain. I will definitely be back!

Renisha Anderson

★★★★★

2 months ago

The young man who was processing payments was extremely nice. Excellent customer service… Very knowledgeable and just overall on top of his game.

jvja

★★★★★

6 months ago

I had my Infiniti serviced this morning at this location, and the experience was outstanding from start to finish. From the moment I arrived to the moment I left, every staff member I interacted with was courteous, professional, and genuinely helpful. The technicians took the time to explain everything step-by-step, which made me feel confident and well-informed throughout the process. I truly appreciated the attention to detail and the welcoming atmosphere. I’ll definitely be returning to this location for future service—thank you for the excellent care! JA

Yesi

★★★★★

a month ago

Great service at Jiffy Lube! Friendly team, quick turnaround, and they got my car road-trip ready. Couldn’t have asked for better service.

Shaa Bassett

★★★★★

6 months ago

I went in on my lunch break today for an oil change and all of the people I encountered were kind, considerate and accommodating. I was afraid to drive my own car up into the lane lol.. so they lead me to the break room and drove it up for me. I also truly appreciate that Jiffy Lube has discounts available for customers like me that might be on a tighter budget but still need car maintenance done. Marcus was very informative, kind and knowledgeable.. he also made sure I got the best deal. Truly thankful and I will be returning.

Walt Smith

★★★★★

3 months ago

Very professional. Provided needed information my vehicle. Got the service done very quickly. Appreciate the kindness that was showed while serving. Definitely will return and recommend to others.

Crys F

★★★★★

5 months ago

Greg and Jaiden were very attentive. They were very customer service oriented. They kept me informed on everything. I really appreciate the kindness of these gentleman.

London Brown

★★★★★

6 months ago

I’ve been servicing my car with Jiffy Lube for over a year now and every time I go, no matter the location, I am met with the best service. The staff are kind and respectful and the service is extremely fast. I’m usually in and out within 20 minutes! I’m sure there are cheaper places out there but the overall experience is what keeps me coming back.