Donovan's Express Care

Aurora Bonfield

★☆☆☆☆

3 years ago

The first time I went for an oil change they didn't have what they needed in stock so I had to come back later in the week. That's fine by me, however knowing this I called ahead the second time on a Tuesday and was told the stuff would be there by Thursday. I go in Friday morning and I'm told they won't have it till the afternoon. Go in Saturday morning and I'm told that now it'll be in on Monday.

K Scott

★★★★☆

a year ago

They are friendly and quick. They forgot to reset my oil life in the car, I YouTubed it. No biggie. I’ll be there this week with our other vehicle.

Peter Blankenship

★★★★★

8 years ago

These guys are great! Very friendly and the quickest and most reliable oil change I've ever used. I've never had issues with the work they've done. They've even gone above and beyond, making minor tune ups as needed for free. They also offer seasonal tuneups for very reasonable prices. Plus, if you get new tires at Donovan Tire across the street, they give you free tire rotations. I recommend this shop to everyone I know who lives around here. I think it's usually $40-45 for an oil change. More than some of the quick stop places, but it's been worth it with the added services these guys provide as well as being able to trust that my car has been put back together correctly.

Susan Greer

★★★★★

2 years ago

Small wait, but worth it. Friendly, knowledgeable gentlemen who got tings done in 15 mins or so. Being short it is hard to change the wipers so he did it for me. I take my car to Donovans across the street for repairs so I like keeping it in the same company. Thanks for doing a good job!

Mr Bone

★★★☆☆

3 years ago

Claimed they checked the air filter, the pictures say other wise. As I watched other vehicles being serviced, they didn't check anyone's air filter. Poor management in that department.

Mr Lee

★★★★★

2 years ago

My experience was quick but it showed the honesty of the Business. I thought I needed an oil change but didn’t have time to go to the dealership. Justin noticed that when my oil was changed last that my car settings were not changed correctly. Not sure if the dealership did it on purpose or not but now I know what to look for now. They filled my tires for me too as well.

Mizzan

★★★★★

Edited 2 years ago

Check all my car fluids replaced them. Put air into tires. I was in and out less then 20min. Customers service was great. Very pleased with the services. Price was very reasonable and also changed windshield wipers. I recommend them it's a drive thru service.

Julian Thompson

★★★★☆

7 years ago

Our Company has a fleet account with them. We take a couple dozen Vans a month there. They are very professional and efficient. I highly recommend this business.

Chuck Hamman

★★★★★

6 years ago

Clean, quick, fair. These guys are awesome. They don’t try to up sell you on stuff you don’t need. I’m only using Donovan from now on.

Amy Bartholomew

★★★★★

a year ago

Today my car was overheating and it just happened to be right outside their shop. I pulled in asked if I could buy some antifreeze. The Gentlemen, came out, look at my car. Filled it with antifreeze and my heat started working and he also pointed out where I needed a new clamp And my car stopped overheating. They were just being good samaritans. This place is awesome. I would bring my car here anytime.

Tyler Honschopp

★★★★★

9 months ago

Oil changes are quick and they always fill my tires and fluids too. They also assisted me in resetting the oil notification in my vehicle. Great customer service.

Benjamin Hunt

★★★★★

6 years ago

No appointment needed, and typically very little wait for an oil change and other quick service checks. On my most recent visit for an oil change they topped off al fluids, and installed a new battery. Trustworthy and reliable.

Kieran Cronin

★★☆☆☆

8 months ago

I came in today for an oil change. What brought me in was a) I needed my oil changed and b) there was a coupon from ValPak for $44.99. After my service was finished I was told that they would not honor the coupon because it was for the Donovan’s Auto and Tire Service not for Donovan’s Express Oil Center. I asked “aren’t they the same business?” Turns out they aren’t? I pointed out that the logo on the gentleman’s shirt matched the logo on the coupon. He did take $8 off my service but I still left having spent roughly $20 more than I expected. Frustrating when you’re trying to support local businesses

Ken Gibson

★★★★★

7 years ago

There aren't many things more frustrating than a nail in a tire on Friday in rush hour traffic. Some, but not many. So to the rescue was Donovan's. Pulled right in and was out within 30 minutes. Great service. Really nice guys. They even showed me the nail. I didn't ask for it back. Very reasonable on the cost, too. They even have a drawing of Don Donovan in his XU basketball uni. Waiting room is sparse but then you are not there long enough for it to be an issue. Don't hesitate to go here.

Ariadne Antipa

★★★★★

9 months ago

Love these guys. They’re clear about what’s best for the car and don’t try and upsell even when it would be so easy. (I was asking about one of the packages and their honest answers to my questions made me realize I wouldn’t need it all, so went with the single and cheaper oil change). They also helped reattach a piece of plastic which had come loose a couple days after getting serviced- they had me in and out in a few minutes, no extra fee.

Terry Betscher

★★★★★

2 months ago

I brought in my F150 for an oil pan gasket Kris did a remarkable job with very reasonable pricing

Christine Oppenheim

★★★★★

5 months ago

They are fast and efficient here and a smile is definitely a part of their uniform! Lovely team, great prices… I should mention their windshield sticker is not ugly like most either … you see that everyday in the car!!