Dowdy's Automotive

Brenda Duggan

★★★★★

5 months ago

Dowdy’s always takes good care of us. I live close so drop off is easy. They have a night key drop which is so very handy. They do a thorough job, send estimate along with everything the vehicle needs so you can plan forward. And the cost is fair and they work with you to determine what is urgent and what can wait a bit. We use Dowdy’s regularly.

Terry Ahrens

★★☆☆☆

5 months ago

I brought my car in to have doughty's inspect the entire car and tell me what it needed. They they told me that I needed the rear brakes replaced axle seals, radiator and hoses. They did that work. I had to bring the car back in because the rear brake drums were not perfectly round and it was causing me problems. They warranted that repair but then told me that I now needed a brake job on the front brakes. I had only put 120 MI on the car since the first big brake job. They failed to tell me I needed a front brake job when I first came in. Now they wanted me to spend more time and money to do the front brakes. The person that was writing up the work orders made it very clear that he didn't think much of my automobile he thought it was a crusty Rusty piece of crap car. I will not be a return customer to dowdy's because of their attitude and they did not listen to me. They did not pay attention to what I asked of them in the first place.

Andy Sarrazin

★★★★★

4 months ago

My daughter recently moved to the Boise area and had a coolant leak. A friend in the area recommended Dowdy's. I was impressed by the service they provided, from the first phone call through completion of the repairs. Relieved to have a trustworthy option for any future issues. Thanks Dennis and crew!

Charlie Marlow

★★★★★

5 months ago

We had an excellent experience at Dowdy’s with Justin. He was great to work with—super nice, easygoing, and professional. Communication was clear throughout, and the pricing was very fair. They even came in under the quoted price! We’re very pleased and would highly recommend them.

Debra Brown

★★★★★

5 months ago

This is a great shop. I appreciated their integrity and friendliness. They did an accesment first then scheduled the repairs. I was pleasantly surprised when the final repair was less than originally accessed. Very honest and dependable. I will definitely take my vehicles to them in the future. They will be checking on the original item that they though needed replaced to keep an eye on it. Thank you Justin for explaining everything clearly to me.

Chaden Stephens

★★★★★

a month ago

These guys are insanely knowledgeable, very quick, and most importantly they are extremely honest. I will be taking my car back to knock out everything on the diagnostics list they sent. They took pictures. They documented. They even fixed a few small cosmetic things like a heat shield missing a bolt, free of charge. These guys are incredible!!!!

Mitchell Parker

★★★★★

6 months ago

Coming from someone who does the large majority of the work on their vehicles, Dowdy's is wonderful. I know several people that only had good things to say, so I had to give them a shot. This location is one of the only ones with an alignment rack and they did a great job. They were very communicative and even did a complimentary "flash light" inspection, which isn't much, but this gives them the opportunity to find things you may not have noticed. In regard to if they DO find anything, they seemed very reasonable and did not call out anything that did not need to be fixed (they were also very open about these things and not pushy whatsoever). I had them quote me for an issue I already knew about, to which, they were very prompt and the pricing was on par with expectation. Regarding pricing, it is one of the biggest reasons I do most of the work on my vehicles. Their pricing was not cheap by any means, but no auto shops are (and if they are, you're probably going to pay for it later). The staff's overall customer service ability is outstanding and workmanship is great; I can definitely see myself coming back if I can't do any work on my own. Rating 1-5 (from what I've seen): -Customer Service: 5 -Ease: 5 -Quality of work: 5 -Pricing: 4 -Not putting my seat back where it was set to: 5 (all jokes)

JSue

★★★★★

4 months ago

These folks truly care about their customers. They listened patiently to our descriptions of what was happening with our vehicle; and were just as patient in explaining what they found in the disgnostic they ran. We had high confidence that the recommendations for needed repairs were made in our best interest. 5 Stars in our book,for the work they did and the heart with which it was done. Highly recommend!

Robert E

★★★★★

5 months ago

I had the timing belt replaced on my 2010 Subaru Outback at Dowdy’s Automotive, and these guys were awesome from start to finish. Everyone there was super friendly, explained what needed to be done without any pressure, and kept me updated through the whole process. The car’s running smoother than ever, and the service was done on time with no surprises. You can really tell the team at Dowdy’s cares about doing things right and treating people well. I’ll definitely be going back next time I need work done — they’ve earned my trust.

Mitchell Family

★★★★★

3 months ago

This was our first time here and we had an amazing experience. Easy to schedule. Very friendly when we chatted about options for our car. And very reasonable price to diagnose. So thankful for the honesty with regards to what to expect for repairs. Highly recommend! A++++++

Tim Stephens

★★★★★

2 months ago

Amazing service and excellent work. Love how you get a text to see the status of your car and approve items they recommend to be completed. Get text alerts when your vehicle is done. Very friendly staff. Love how you walk in to Meridian and McMillan location and get greeted by dogs. They have earned all of my business for my three vehicles. It’s great to find a shop you can trust.

Dawn Larsen

★★★★★

a month ago

I am from Idaho Falls and my car was having problems enough that I couldn’t drive it. They took me right in diagnosed the next morning and had it fixed for me the next day right before I had to go home! The employees were amazing. They truly acted like they cared! A friend recommended them to me and now I am recommending them to everyone!!

Gloria Enciso

★★★★★

3 weeks ago

Dowdy's is my go to for any auto repair. They are fair and do excellent work. I appreciate their communication whenever they are working on my car. I recently had some warranty work done and the experience was far better than the dealer.

Debra Craton

★★★★★

3 months ago

Justin and Ivan are always helpful and not only do excellent repairs in the time projected, they also go above and beyond with their education on car issues without being a salesperson. Never any pressure. Dowdy's on Meridian and McMillan have been servicing my car for past 3+ years. Recently I purchased a new used car from a dealership who sold me a car that was supposed to have been cleared by their service dept. When I had Dowdy's do an inspection they found major repair issues that would be approx $3000. With that info I contacted the dealership and told them I will be returning the car under the 3 day satisfaction period. After I explained how their service dept missed major issues or they chose not to be transparent about the issues, they agreed to make the repairs. Although, they accused Dowdy's as being extreme in their inspection report. Dowdy's has never bren extreme but they are very thorough, unlike the dealership. I will contine to have Dowdy's service my car because they are trustworthy, repairs are timely with fair prices They will tell you if any discovery can wait or if it requires attention. Their employees enjoy what they do! It shows in the quality of repairs and their customer service attitude! Thank you for being like a family member who has your back when it comes to car repairs and maintenance! You are the best! Grateful for having your awesome service! I recommend that you get their pre-purchase auto inspection before buying a car, it is worth it!!

Kabrynna Davidsen

★★★★★

2 months ago

Dowdys does amazing work! I've brought in both of our vehicles several times for varying services and they've been so quick, kind and always upfront about the work they're doing! I will always recommend my friends and family to bring their cars here! Justin and Ivan have been the two I've mainly worked with and they're another big reason we will always come back.

J Cheney

★★★★★

6 months ago

I seriously NEVER write reviews but feel like I have to! -Extended Travel Cv Axles -Extended Travel Struts/Coilovers -Brake pads and Rotors I have always had trouble finding good trustworthy shops so I would usually just tackle projects on my own or with the help of some friends. But due to the nature of the repairs I needed and the time that I had available doing it myself just wasn’t going to workout so I went online, set up the appointment and dropped my truck off later that day. The online appointment scheduling is extremely user friendly and I was able to put in everything that was going on with my truck. They got back to me the next day with a full online report with notes, recommendations and even pictures. After looking over everything I gave Justin a call and had a very honest conversation about why this happened and what I should do to fix this. I could have gone with the same parts and spent less money but would have ran into the same issues later down the road and Justin very truthfully and honestly said he wouldn’t want me to do that so they recommended upgrading certain components that would help everything last longer and ride better. I obviously spent more money than originally planned or could have by doing it myself but saved money and a headache in the l long run. I can’t thank you guys enough for the great quality and speed. I use my truck for everything and will be going on a week long hunt by the end of the month so we’ll get to see just how much better the truck is now. If you guys are wondering if you can trust Dowdy’s or if they do good work it doesn’t get any better than this. Thanks again for helping me get my truck back on the road and ready to go back into the mountains.

Russ McCrum

★★★★★

4 months ago

Dowdy's Meridian did an engine swap for me on a 2004 Tahoe that had 247K miles on it. They did a fantastic job. They were not the cheapest (nor the most expensive) of the bids I received from area auto shops but their consistently high customer satisfaction and their knowledgeable and communicative staff convinced that they would be in it with me for the long haul should issues arise. Once the Jasper remanufactured long block arrived Dowdy's turned the job around in less than a week. The vehicle runs and drives great. We couldn't be happier. Highly recommend Justin and the crew at Dowdy's.