East Side Auto Services

henri guimiot

★★★★★

3 years ago

East Side Auto is fantastic, they do excellent and fast work despite their small size. I've been going there for my classic car for some time now, and I am always satisfied with their work. They go over issues thoroughly, and make sure their clients are well-informed on their options. I can't imagine ever wanting to get my car serviced elsewhere.

Megan Zontek

★★★★★

2 years ago

This place really truly helped us out. My son was driving to MD and his car broke down. We towed the car to East Side Auto Service on Friday night at 11pm and used the overnight drop off envelope while they were closed. We had left for a trip on and my son needed his car done by Wednesday so he could drive 5 hours back to his place so he could get to work the next day. We spoke to Wayne on the phone on Monday and asked if it could be done in time. At first, he told us they were completely booked out until after July 4th. So we started calling around trying to figure out what to do, but then he called us back and said he could get the car fixed by Wednesday. It was a little pricey, but the fact they could get it done in 2 days and squeeze us in while being completely booked up for the next 3 weeks was wonderful. We got the car and it runs great. Really, truly helped us out In an inconvenient emergency situation

Steve W

★★★★★

3 years ago

Outstanding service and extremely professional. Forty-five minutes from the time I had my car towed in with a dead battery until I had it back on the road. In 43 years of driving I have never had such a positive auto repair experience. I highly recommend East Side Auto Services.

August Buziak

★★★★★

a year ago

Literally a lifelong customer, my family has been going here since before I was born. The crew here is reasonable and honest, and have really built up a good relationship with their clients.

Jeff Beaufort

★★★★★

4 years ago

I've been taking my cars to East Side for over 10 years. They have earned my trust many times over! They do great work - at a fair price - and they very honest/transparent with what repairs your vehicle needs ....and what it doesn't need.

Kevin Spradlin

★★★★★

2 years ago

Nicole and her Dad were fantastic from start to finish as I helped guide my daughter's car-buying experience in Frederick. They were very helpful, communicative and (thankfully) affordable; they went above and beyond to help make the sale as smooth and pain-free as possible.

Lisa Dewing

★★★★★

9 years ago

Absolutely incredible service. Honest and trustworthy- have been a customer for more than 10 years! On more than one occasion, I have taken my car in asking for work I thought I needed only to be told that I didn't actually need it. They could have easily taken my money to do the work I asked for and I wouldn't have known the difference but they were honest and care about the customer more than their bank account.

Paula Jagemann

★★★★★

4 years ago

They are the kindest, most compassionate individuals I have ever met. I was in a tough situation with a car I just purchased, which turned out to be a lemon. They have a rent to own option, and even helped me sell the car at auction so it wasn't a total loss. Best service EVER!

gary cohen

★★★★★

2 years ago

After my Jaguar was towed in they called a few hours later with an estimate . Part was ordered and my car was ready 3 days later for pickup. They are very honest. They will be my service center. Great service Gary

M HL

★★★★★

Edited a year ago

Definitely recommend! We've been going to East Side Auto for over 15 years for our vehicles; they are the best. If you're looking for honest, professional service, this is the place!

Deborah Greco

★★★★★

12 years ago

My brake warning thing came on telling me to add fluid, this happened after I slammed my brakes. I called East Side and they said they would look at it but it wouldn't be until a couple of days due to them being booked. Shawn asked that I bring it by and he can take a quick look to see if it's safe to continue to drive until my appointment. I did and he added brake fluid. I dropped my car off a couple days later so that he can give a more thorough brake inspection. I got a call that afternoon and he told me that I had 50% in the front and 75% in the back, or vice versa; anyway, I was thrilled! A car shop that didn't rip me off! I had a great experience and felt they were honest. I will definitely bring my car back.

Nancy Harris

★★★★★

6 years ago

Really great service. Fast and easy to work with. My mini van was rattling and it turned out to be a small easy fix which was great. They also did an oil change while they had my van. Very happy with them.

Christopher Buziak

★★★★★

6 years ago

Been a customer for 15 years (or more). Trust them implicitly with my car(s) and trust their work will keep my passengers and I safe on the road. I recently got an all-electric EV car, need East Side to expand their wheel house.

Dave Amati

★★★★★

4 years ago

One of the best in Frederick county. It is best to make an appointment since they are always busy. They fixed everything with no problem on our Honda Odyssey, their prices were real affordable.

Tony Hursey

★★★★★

9 years ago

Best auto service I've ever had for my cars. They are always friendly, reliable and totally honest. They work really hard to get your car on their schedule as quickly as possible. I wouldn't have my cars worked on anywhere else!

Robert Neumann

★★★★★

a year ago

It's so hard to find a great mechanic who diagnoses your vehicle's issues honestly and completes repairs/services fast. These guys are the best.

Cape6

★☆☆☆☆

6 years ago

I took my son's Landrover to them and they were very rude to me. They gave me three different prices and every time I asked a question about pricing on something specific, they got impatient and changed what they previously said. The guy told me to take my car elsewhere because I was telling him what he said and correcting his words. Then they complained that they were taking too many calls from me (they called me twice and I called them twice back). Finally, I decided to take my car elsewhere and they still charged me $50 for "all the calls" and the work to check it out because as he said "he had to charge me something". Their customer service web page says to ask questions but they clearly didn't like that.