East Side Auto Shop

Rosanne Z.

★☆☆☆☆

10 years ago

HORRIBLE EXPIERIENCE!!!! do not go here!! Without my permission, they used a hammer to get the drain plug off my oil pan and dented my oil pan as well. Then they tried charging me $14 to get the plug off because they didn't have the correct tools and ended up taking about an hour and a half. I ended up taking my car to a different shop to get their opinion and they said I needed a new oil pan and that they couldn't even get the new drain plug off, and I won't be able to get another oil change without a new oil pan. So I went back to East Side to tell them that they messed up my oil pan while trying to get off the drain plug and I told them they needed to buy me a new one and the manager said "No, I'm prepared for whatever your going to do to us" I'm going to report them to Bureau of Automotive Repair!

Prism 26

★☆☆☆☆

4 years ago

Be careful! These people will go through your things and take whatever they want! I had new oils and fluids in my trunk, and when I got my car back, they were gone. I confronted them, and they denied it. I don't recommend this place. Please avoid this place at all cost and go to somewhere professional and reliable. Very untrustworthy and they'll rip you off. They ought to be ashamed of themselves!

RC BoiZ

★★★★★

7 years ago

These people are fantastic. They were closed on a Sunday and were having a family get together at the shop. I went up to the door and then realized they were closed. I started to leave and one of them came out to meet me and said that their computer system was down. They asked if I could do cash. The price was still the same and they ended up getting me in the back and changing over my tires. That goes above and beyond what customer service is all about. forget about the person who says they talk amongst themselves in their own language. This is America, there are other languages here, get over it.

Cory Galván

★★★★★

4 years ago

Midas was talking about $800 and couldn't get to me for 2 weeks. These guys took me in 30 minutes after I called and got my brakes right for $350. Fast, friendly, affordable

Derrick Briggs

★☆☆☆☆

7 years ago

One star is too much for this low life e place. Yeah the price is good but the service sucks big time. I took my truck in to have a head gasket replaced and here it is two years later having the same one replaced. Come to find out they used a used head and wanted it up the broke off a few screws and replaced them with the wrong size and they were too long which cause the strong part of the head to crack. My advice is to stay clear of this place because you get what you pay for!

PY

★☆☆☆☆

2 years ago

Worst place to go. Took my car in for a tire change instead they break a stud off. They wouldn’t replace a $5 part for their mistake. Tried to give them a second chance and they overcharge me without notifying me. Unprofessional and scammers at best. Would not recommend to anyone.

Duvan Leon

★☆☆☆☆

4 years ago

A waste of time and money. I brought my car to swap my tires and it took them almost an hour for them to put 1 tire and come back to me just say didn’t fit but it was the same tire spec 😐 and still charge me for the service. Worst part of all at the end the owner tried hustling me out of buying my tires. The guy offered me 200$ for brand new studded tires. Very sketchy place do not come here

Liz Turizta

★★★★★

Edited 5 years ago

The best Auto shop I have known for 5 years. back and forth for whatever car repairs I need. Very satisfied, Very helpful, genuine people! and I highly recommend it!!! They have been giving me 💯 percent customer service. Perfect job done like no damage happened to your vehicle. If you're looking for a fair price intown, this is it!! check them out ! it won't hurt you!a you will love their service.

Robert o.

★☆☆☆☆

4 years ago

If I could give this review zero stars I would. I have used this place to change out my seasonal tires for a couple years. I went to get the to change the oil and rotate the tires on my truck. They said it was done and I paid the lady $110. She said $70 for the oil change (synthetic) and $40 for the tire rotation. On a whim I checked to see if the tires had been changed. They were not changed!! They were exactly as they were when I drove up. WhenI told them about it they said they put the best tires on the front. They didn't do anything!! I told them I wanted the tires rotated (I paid for a rotation, remember). They reluctantly apologized and did finally rotate my tires!! I will never, ever go back!

Fredrick Callahan

★★★★★

a year ago

Eastside auto, both at their old and new location have always provided excellent work at a great price. I have been going to them for years and they seem trustworthy and honest. They have never done me wrong.

Oursavior Smith

★☆☆☆☆

4 years ago

Went here for a simple tire swap. Had to return the next day because they didn’t put it on correctly. 3 days later another tire goes flat because it is put on incorrectly again. All my tires are brand new. They won’t give me some of my money back for having to return multiple times and waiting 3+ hours at a time. Taking my money and car somewhere else they only are capable of doing quick fixer uppers that will last a week if your lucky.

Amya Crain

★☆☆☆☆

a year ago

Do not take your car here for any reason. They “fix” one thing and break another. My boyfriend went here to get a tire change. They took a whole day to change his tires. When he returned, the worker said that he also changed the oil on the car. They did not even top it off. Also, the next day we saw that the car was leaking. The reason for this is that the worker loosened the pipe where the antifreeze goes in. The pipe disconnected and all the antifreeze leaked out. They loosened another pipe by the air filter. Do not go to them ever. They are just scammers

Cówboy Bebop

★★★★★

a year ago

My car wouldn't turn on right when I had to go to work, what perfect timing 🙃 so I had my car towed to this auto shop the following morning and they diagnosed it the same day! I had a broken alternator and they replaced it within one business day. They very friendly, knowledgeable, fair price and efficient auto shop.

Charleen “Charlie Girl” B

★★★★★

a year ago

East Auto is really professional mechanics. I ve looked for a mechanic for many years, and finally, I found East Auto. Reasonable price. Daryl and his team will actually call you after his diagnostic run. He'll call you and let you know what's going on with your car and let you know how long it takes to be fixed. The price he'll give you. Will amaze you. No worries, East Auto takes care of his customer... Thank you, East Auto

Tapuva Tauono

★☆☆☆☆

5 months ago

They were supposed to change my breaks , to not make a noise , got my car and that noise was STILL there & we even tipped $50 . (Always do that to thank people for their work ) but they however didn’t even make the condition better , if anything they made it worse & just said our breaks were dirty! Which I know they were but that wasn't why we went in because after “cleaning it” the noise was still there. Just frustrated and disappointed bcus there goes $370 down the drain !!!!!

Gary

★★★★★

4 months ago

When I was without a spare, & bought a tire+rim (wrong rim), I called them up, showed up late in the day in an Uber with 2 tires, and they got me in & out and it was cheaper then I expected. Great bunch of guys. They will treat you right

brennan zinsli

★★★★★

2 weeks ago

Very helpful and honest team. Good prices. They replaced the front differential, did CV axels, and handled a difficult heater core job on my pickup. Very happy with their work.