Eastgate Automotive

James Long

★★★★★

2 years ago

We have been taking our vehicles to Eastgate Shell for more than a decade. The mechanics maintain our vehicles the right way and don't do unnecessary repairs.

John Smith

★★★★★

4 years ago

Awesome service, have been bringing my cars here 20+ years, would not go anywhere else! (And it's the same 2 cars the entire time - they've kept them running like clockwork for 20 years😀👍)

charles murray

★★★★★

3 years ago

These folks offer great old fashioned service! Honest and fair people and they fix them all. Great fuel prices and a safe place to stop with free air. Good selection of drinks and snacks too.

Jesse & Classis Waters

★★★★★

3 years ago

I was told my license plate sticker is missing, also that my transmission fluid needs to be changed. I depend on them to keep me informed. They are fantastic and dependable. Great service.

Mike Ray

★★★★★

4 years ago

Recently went to Eastgate as they carried Interstate Batteries and had the model I was looking for in stock. Really positive experience, they scheduled me for later the day I called, were on time, and had me out in less than 45 minutes. Will use them again.

Dino

★★★★★

9 months ago

Great service on an oil change for a BMW. Competitive pricing. Highly recommend.

Scott Respess

★★★★★

2 years ago

They're simply the best guys in town. You'll quickly realize that the minute you walk in the door. They're always very busy but not so busy they don't have time for you. Definitely recommend!!!

Judy Johnson

★★★★★

3 years ago

Took my car there because of a leak. I had identified what I thought the problem was and asked them to check to confirm. The problem was what I had suggested, and they took care of the issue within two hours- for 20% of the cost that the dealer cited JUST to do a diagnostic. Will definitely be taking my care there for future issues!

Cara Yates

★★★★★

a year ago

Billy, John, Craig, Scott...the whole crew have been keeping me safe in my vehicle(s) since 1999!!!! I will not go anywhere else!

Nahkai bass

★★★★★

a year ago

Called around to a whole bunch of places on Friday when i had a sudden issue come up and they were the only ones able to get me in the same day! Great, professional service and I had my car fixed by Saturday!

Lindsey K

★★☆☆☆

Edited 4 years ago

Honestly I haven't fully decided how I feel about this shop. Great first impression, very kind and seemed to know their way around a BMW. Just bought the car and within a couple of weeks, I brought it into them for an oil change. Here's the bad part.. so as I was driving down the road, suddenly something was dragging. I thought it was a piece of metal.. So who's to blame? The car dealership for letting me drive the car off the lot in that condition or the mechanic for not telling me the seriousness of it ?!

Elizabeth Malone

★★★★★

5 years ago

Eastgate Shell exceeds all expectations, I've never received better auto or customer service. These are genuinely wonderful people. Eastgate was referred to me by a friend who has been a loyal customer there. I've been here on three occasions now. The first visit they offered me a loaner vehicle at no extra cost. On my second visit John got me a great deal on new tires. Today, I hit a curb and slashed my tire. I frantically called Eastgate and the guys told me to come in ASAP. I barely made it there before the tire blew out on me. Little did I know I was bombarding their lunch break - John even asked if I wanted any food since they were picking up an order. They switched out the flat for my spare right away. I've always felt cheated by autoshops in the past, but I gladly give Eastgate my business for the foreseeable future! Thank you for being so kind and good at what you do! Support local!!

Austin Parker

★★★★★

2 years ago

These guys are great. Super communicative and made a very stressful situation much easier to navigate after being one of the lucky victims of one of those kiaboy tiktok challenge early model kia car thefts. Good work, communicated with insurance and me every step of the way, and overall isa super friendly team. I've lived in Raleigh since 2009 and honestly prob the best experience with a mechanic I've had in this area.

Heather Bowler

★★★★★

2 years ago

What can I say? They’re the best! They’ve been my mechanics for 9 years and counting. Trustworthy and helpful. Peace of mind means as much to them as it does to me. I’m super thankful.

David Chatham

★★★★★

Edited 2 years ago

The folks at Eastgate Shell are truly mechanical maestros! We've been taking our cars to them for a decade and they've been able to solve every issue we've thrown at them. They're honest, proactive, consistent and thorough. I've referred dozens of folks here over the years and will continue to do so.

Michael Seewald

★★★★★

a year ago

I’ve been coming here for over six years, and these guys have been great to work with. They know what the problem is with your vehicle, and want to get it fixed and have you on your way. They never try to sell me something I dont need. Would recommend to use them as their mechanic.

Savannah

★★☆☆☆

4 months ago

I hope yall are proud of charging 800 dollars for a part that costs 100 and service/work taking less than 2 hours Disgusting.