Murrays Tire and Auto

Jordan Crutchfield

★☆☆☆☆

2 months ago

I’ve gone to Murray’s for different things across a variety of vehicles I’ve owned. I’ve let a few things slide that they have missed because no-one is perfect, but this last time was the last time I’ll be going there (Nov 2025). I brought it in for a check engine light. They said I needed a tune up. I thought it was a little weird since I had already replaced the spark plugs within the past couple years, but they’re the pros so I trusted them. They also said I needed a mass air flow sensor. I told them to go ahead and fix it. Well that didn't fix it. After they did $1200 worth of wasteful work replacing things (air filter, spark plugs, mass flow sensor, spark plugs, coil packs) they were just guessing on what was wrong, they also said the engine was bone dry on oil. There was an oil light that came on, but instead of actually looking at the dipstick or checking the oil pan, they added 1 gallon of oil hoping that would fix it. Still did nothing. They then said the only was to fix it was replace the engine or a cam and lifter kit ($5,092). I decided to get a second opinion and brought it to a Chevy shop where they informed me, before I had told them what work I had done, that the new parts were not OEM like I was told and there was 4 quarts of extra oil. After the tech truly diagnosed my vehicle, all I needed was a oil sensor and a valve spring had broke. I also have since had to replace one of the coil packs that Murray’s said they replaced not even 2 months later. I have called them several times to try and get some sort of resolution or talk to a manager/owner. Each time I have been told someone would call me back. It’s been 2 months and still no call back, no apology, no nothing.

Donna Scott

★★★★★

3 months ago

I had a nail in a tire and they worked me into the schedule with courtesy and promptness. They were really professional, very nice people, and did a great job patching my tire. Plus their price was very reasonable. I will definitely recommend and use them again.

Michael Smith

★★★★★

3 weeks ago

Antonio provided outstanding mechanic service; solving potential big problem into minor solution resulting in my car driving perfectly afterwards. He saved me thousands! Will be bringing all future car problems to Murrays Tire and Auto!

Himanshu Bhargava

★☆☆☆☆

a month ago

The markup on the parts charged by them is 100%, I had major repair work done by them, but since I trusted them based on the work done on my cars in the past , I did not pay attention to the estimate, only when I searched on line for the part they were going to replace I realized they charge exactly double of the Advance Auto or O'reilly. Also the labor cost is very dynamic if they estimate it to 4 hours, the customer will be charged for 4 hours, even if the actual work took 1/2 of that. May be ok if its a brake job or used tire or a fuse or relay, but this is not good for big jobs. I live 20 miles away but went there because of the Trust factor, sadly that is gone now, now I will need to find someone more reasonable or do it myself.

Cal Corona

★★★★★

4 months ago

Awesome experience. Got me in and out for a full set of tires in under an hour - and way more affordable than others. The place was busy, but everyone was very kind and efficient, and it’s clear by the conversations I overheard that they are both honest and thorough. It is a rare thing to find places like this these days, and I am so impressed. I will be returning!

Ruth Cruz

★★★★★

9 months ago

Yesterday, I went to Murray's Tire & Auto Service and was served by Ms. Liz Juarez. She greeted me very attentively, guided me about the tires I needed, and explained the warranty and other information. The service I received from both her and the technician Mr. Mitchell Stewar was excellent, and they made me feel very comfortable. I left sooner than I expected. I truly recommend them. Thank you for your service.

Tyre Pierce

★★★★★

2 months ago

Place is just as awesome as I remember 25 years ago growing up down the street. Ran into the owner Gary and it was great to catch up and was very happy with the alignment work and tire installs. Great price and great people

Brad Kleinert

★★★★★

5 months ago

Excellent service and fair prices. Chuck definitely takes his time to explain what needs to be done. Candace is very helpful. They had multiple opportunities to sell me something that I wouldn't have needed and were very honest every step of the way I will be back.

Liz Tampe

★★★★★

3 months ago

Excellent customer service. Liz took care of me and explained everything to me. I also left with homemade chocolate chip cookies. I am very grateful to Murray's for taking care of my car so quickly and for the great customer care.

Nathan Standley

★★★★★

a month ago

I had a nail in my tire so I stopped by. Service was exceptional, quick, and reasonably-priced. I highly recommend Murray’s!

Richard Polk

★★★★★

6 months ago

I buy Tires nearly every week of the year because I run a few small companies. The family operating Murray and their staff are friendly, professional, courteous, and competitive in pricing. I will not buy tires anywhere else in Raleigh. This place is great if you’re choosing between tire dealerships come here! I was in and out 10 minutes, but stayed longer just to Chat with the people.

Danny Clark

★★★★★

a month ago

Customer service was outstanding, very polite and welcoming. Service was performed quickly and professionally, also provided a very nice quality used tire. Definitely will return for future needs.

Tammy

★★★★★

6 months ago

Fabulous experience start to finish. We were visiting from New York and got a flat tire. Noticed their already great reviews online and stopped in. Were greeted immediately and taken care of quickly. So professional and so very nice people. Gave us a great first impression of Raleigh! Thanks so much!

Robby Howell

★★★★★

2 months ago

Had and enigne overheating issue. I was a walk in and they still got my car out in the same day. Haven't had any issues since they fixed it. Very friendly service and even waiting after they closed so I could get my car after I finished my work.

CubicRealm

★★★★★

Edited 4 months ago

Murray’s Tire Public service announcement!! Located in Raleigh, NC South Saunders St This place offers fast and precise service. They go above and beyond when it comes to your experience from start to finish. If you need tire service, inspection, diagnostic and more come through! This is your one stop shop. Highly recommended 👌

Mia

★★★★★

Edited 3 years ago

The team at Murrays is excellent & very attentive! Outstanding customer service & GREAT PRICES!!! They have a temp controlled waiting room, vending machine & coffee. The restroom is very clean as well. They even have a covered outdoor seated area for those that prefer outside. The techs come get you & take care of you from A to Z. Any type of car can get right here. I have 2 Mercedes-Benz's & a Hyundai. The prices don't change! LOVE THAT! Nitrogen in both MB's @$10 a tire with a year warranty! Man you can't beat that!

Alexandria Cayton

★★★★★

a month ago

Amazing service and professionalism!!! Could not speak highly enough of this place. I found my new place to bring my car. Thank you Mr Murray for everything