Triangle Auto Center

Bruce Morrison

★★★★★

4 years ago

We were leaving Falls Lake State Park & our 31ft RV would only run in idle with no acceleration at all. We got information from park personnel to call Triangle Tire & Brake. Owner Mike advised me to get Tow Truck/Deans & get to his shop. We arrived a few hours later & they put master mechanic FRANK on the job. Frank got some good information of our issue & got parts ordered that day for next day delivery. I was dealing with wife’s Dr. Appointments at Duke medical center & they called me Once all parts were installed & vehicle ready to go. They work on a variety of vehicles & put you at ease about the repairs. I can’t say enough about how well MIKE & FRANK treated us. Our RV is running better than it has since we owned it & we plan to return one day just to say THANK YOU again. You will be pleased if you go to Triangle!

Deena Lilley

★☆☆☆☆

9 months ago

I brought my 2022 vehicle to Triangle Auto Center after first confirming via their text messaging system that they could perform warranty-covered repairs. I explicitly stated that the issue was related to my vehicle’s AC and that it was still under powertrain warranty. Their response was, “Yes, we can cover warranty work.” Based on that confirmation and because their location was significantly more convenient than the dealership, I scheduled a visit. After the diagnostic process, I received a phone call informing me that the issue was a leak in the condenser and that the repair was indeed covered under warranty, but that Triangle Auto Center was not able to perform warranty-covered work after all. I was told my options were to either take the car to the dealership and still pay Triangle Auto Center a $271 diagnostic fee or move forward with the repair at Triangle Auto Center for $1,600 plus the diagnostic fee. I explained that I never would have brought the car in had I known they could not honor the warranty, and I requested a discount or some customer consideration since I was misinformed from the outset. I was told “I’m just doing what I’m told,” and that any customer recovery decision would come from the owner. The owner declined to offer any discount and instead suggested I ask the dealership to reimburse the diagnostic fee. When I did so, the dealership clearly stated that this is not something they do. The dealer also said the condenser was over charged which could potentially effect it in the long run. They also could not find a leak anywhere in the condenser. While I understand and respect the time Triangle Auto Center spent diagnosing the issue, I believe it is reasonable to expect accurate communication about warranty work before a vehicle is brought in. Also, I’m not sure they diagnosed the problem correctly. This experience could have been avoided with a clear and correct response at the start.

Richard Cashman

★★★★★

2 years ago

These guys are fantastic! I have 3 vehicles and they service them all. Corey (The manager) and his team have done great work on all my vehicles. They take pride in their work! They will let you know what your vehicle needs and what is not worth it (They care about you, not the bottom line). They not only service engines, but the overall vehicle. Had a new top installed on my old jeep. As always, they went above and beyond my expectations. I will continue to have all my work done here and HIGHLY recommend Triangle Tire & Break!!!

JA STE

★★★★★

11 months ago

Mike is a really nice and super friendly guy, his technician found what was wrong with my car and fixed it with no hassle. I would highly recommend this mechanic shop because they do a good job and made me comfortable bringing my car there. I do plan to return if I ever have a problem with my car.

Jon

★★★★★

9 months ago

Mike and Brandon at Triangle took such good care of our jeep that had an emergency breakdown. They kept me informed their prices were extremely fair and they worked extremely hard until the repair was complete. I would not hesitate to take any of my other cars to them, and in fact in the future, I will.

Abigale Lehmuth

★★★★★

a year ago

I found a coupon on their website for a discount brake change. I called and confirmed my car met the criteria and they were able to accommodate me dropping my car off after hours. Corey texted me as soon as they opened the next day with the complete price breakdown, turns out I misunderstood the coupon and it was a discount on labor not on the whole service. He then went above and beyond and texted the owner to get me the discounted price for the entire service that I had originally budgeted for. Amazing customer service! 100% recommend!!

Scott Rand

★★★★★

a year ago

We paved there parking lot these are a great bunch of guys !! They do great work and make sure you're car's and trucks are safe for our families you can't get a better job done anywhere!! Thank you it's been great doing business with you and will continue using you and will tell everyone the great work you do !!

Claude Moore

★★★★★

Edited a year ago

I have had repairs done at Triangle and each occasion the repairs were done right. The price each time was very reasonable. They are friendly and up front with the needed repair and the cost. I feel at ease knowing that the work will be done right before the car is released.

Eric Lowe

★★★★★

2 years ago

These guys are great. Other places gave me ridiculous prices to trouble shoot and repair my GMC Terrain that has 217,000 miles on it. Everybody else paid more attention to the mileage and tried to tell me it was not worth it. They hooked up their diagnostic instrumentation and within minutes determined they needed to replace an exhaust purge valve. They completed repair, but did not stop there. They kept the car to make sure it stayed clear and ran it through the necessary stages to make the repair stick. The repair was inexpensive and helped me to get a 100% clean bill of health on a great vehicle that has many more miles to travel. I see why so many people, even from out of state, bring their cars here. I HIGHLY RECOMMEND THEM!

Jesse Jones PCSRaleigh

★★★★★

4 years ago

There is a great crew here. Don Frank and Mike are friendly and go out of there way to make things right. Had to leave my car overnight due to a part issue because the part I brought wasn't right and was a unicorn to track down. Frank insisted he give me a ride home instead of calling and uber. Since I had no battery and couldn't get it scheduled he came through with a ride. Aside from that they did a great job and checked on us throughout the day since I was with my 3 yr old. There is a level of care here that is hard to find in this day in age. I highly recommend this place I feel they are honest and will go out of their way to work with you. This is how it's done folks!

Matt Truelove

★★★★★

2 years ago

Absolutely the best and most honest mechanic I have ever been to. Took my 2005 wrangler to them for a troublesome check engine light. After approximately 16 hrs of troubleshooting to make sure they had correct diagnosis they determined it to be a bad computer. Charged me a very Very fair price for computer and 2.5 hrs labor. Can’t say enough. Thanks guys.

Alexander Drotschmann

★★★★★

4 years ago

These guys are fantastic and just a stone's throw from my house. I especially like how careful they are with my cars and the interior. They use all kinds of protection to avoid any grease or dirt getting on your car and their tire service is super careful with expensive rims. Top notch !!!

Callie Martell

★★★★★

13 years ago

I went in today with a list of issues and two of them were fixed within the hour at low cost (well, low cost for car maintenance). They came highly recommended by a very good friend of mine and although today's visit was short and not too extensive, I will be going back to them for additional work. Two things that are important to me: giving back to local business and not being taken advantage of because I am a female who knows little about cars. So far, with J&A, so good.

Warren English

★★★★★

8 years ago

The team at J&A Tire and Brake have been servicing my family's cars as well as my business vehicles over the last 15 years. The service is prompt and the pricing is fair. What is clear is that the staff treat your car like they would their own and they are clear in explaining their findings. They are also clear in explaining whether they are the best shop for the particular job at hand. Highly recommend them.

Brian Grimes

★★★★★

7 years ago

These guys have been doing work my whole families cars for 15 years or so. I've always been happy with their service. They are very communicative and fast with repairs. They don't try to up sale you but if you need something they will let you know as far as I remember they've never been wrong.

Arthur Sharpe

★★★★★

10 years ago

Excellent auto service & repair! John is A-1 & I've always received quality service. I've been a regular customer since he opened years ago when he started auto service located on Mt. Vernon Church Rd. Great group of knowledgeable technicians. Its difficult to find an honest mechanic. They also do NC State Inspections. Highly recommend!

Nicolen Pettiford

★☆☆☆☆

3 years ago

My first time going and my last time! The greeting was very nice but it went down hill from there! First of all I was there to get my vehicle looked at and Frank just started talking politics and I’m thinking of course 45 supporters talking about how 45 was the best thing to ever happened to this country (wrong he is the worst thing anyways)Talking about how he love Hershel Walker well that’s because he’s a 45 supporter! Talking about how he hated Obama and Clinton everyone has there own opinions on politics but I was there to get car worked on not talk about 45! I had a appointment to drop car off Tuesday but someone else can have my spot cause I don’t want to drop my car off !Shout out to Frank I think I seen him at the Jan 6 riots!!