About Business
Residents of Hampton, VA, Hampton have long trusted Ebby's Auto Painting/Collision for their expert Car Repair needs. Whether you need assistance with Auto body shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.8/5 rating with 23 reviews. Throughout Hampton, and particularly in Hampton, VA, Ebby's Auto Painting/Collision is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Ebby's Auto Painting/Collision for any Car Repair inquiries or to schedule a visit to their Hampton, VA facility.
Google Reviews
Ram chandur
★★★★★
a year ago
Receptionist Susan was very nice and accommodating when I was dropping my car for repair. Will give further feedback after my repair is completed
Arthur Malone Sr.
★★★★★
2 years ago
They made my car better than new! They made me feel comfortable and at home. If I ever need body work again, you can bet I'll let Ebbys handle it!
Courtney Williamson (Personal Mail)
★★★★★
2 years ago
Excellent and fast auto painting and collision service in Hampton, VA. Ebby, Chaz and the rest of the team were extremely helpful and very nice. They went above and beyond to make sure I received the best service! I would recommend them to anyone I know.
Vanessa Jansen
★★★★★
a year ago
They were so easy to deal with. Very professional staff and great transparency about their pricing. Drop off was super easy and the job took exactly as long as they said it would, no delays and good communication
Paragot
★★★★★
a year ago
They were friendly and responsive, and did a great job fixing my car after it was rear ended. Actually looks better than new. Thanks Ebby's!
Terrel Rodgers
★★★★★
2 years ago
Best in 757. Mike was a TRUE professional with my son car Honda accord, not only with repair but car wash and vacuum. Excellent job and HIGHLY RECOMMENDED. Retired Senior Chief. Rodgers
Bonita Bynum-Bey
★★★★★
a year ago
Very professional service! They worked well around my schedule and they kept me updated on the status of my vehicle. My vehicle was clean and ready to go upon pick up. I would suggest them to anyone.
Nicholas Clark
★★★★★
6 months ago
Made my Tesla look like new! Easiest 5 stars I will ever give.
CrystalBall Towing
★★★★★
a year ago
My tow truck was hit and we took it in for repairs at Ebbys they were amazing start to finish I’m a little anxious and tough on repair work and they took all my concerns and calmed my nerves. Great Job. Highly recommend
Carrie O'Hanlon
★★★★★
8 months ago
Ebby's was great to work with to get an estimate and assistance for my repair. Mike was extremely helpful and resolved my issue!
Kesha Rose
★★★★
☆
2 years ago
Mike was very professional and helpful. They had my SUV since Dec 12th and I received it back Jan 14th. Although the turnaround time was supposed to be 17 days it was longer. Mike made sure I had a rental car after my time expired for my rental car through my insurance claim. The tire had a slow leak and I returned it. The TPMS sensor light wouldn’t stay off for nothing. I had to have my vehicle taken to a Nissan dealership to have the sensor reprogrammed. I would definitely use ebbys again but praying it has nothing to do with tires. Thanks again Mike
LaKeira Janay
★
☆☆☆☆
4 months ago
Horrible. My car has been in shop for 3 weeks for a headlight. Been calling to check on car and they keep giving me the run around.
Jared Roy
★★★★★
a year ago
They did an awesome job! You can't even tell there was ever any damage.
Latoya Fox
★★★★★
8 months ago
I believe they are the only CERTIFIED dealer in Hampton to work on Tesla vehicles. I was impressed with my previous collision repairs, I called them back to install my new tires.
Lisa Underwood
★★★★★
a year ago
Brought my 82 camaro here after having to get a new engine& hood. My husband got the hood ready to paint after doing body work on it. We specifically asked for 2 base coats and 6 clear coats on the hood. It turned out amazing! The lines are perfect where hood meets the car. We couldn’t be more pleased. Great price and communication!
Tim Smith
★★★★★
5 months ago
Took my truck in for a rust repair and Mike V. was a great point of contact. He helped me navigate the best route for this repair and was extremely patient, kind, and informative. They repaired the truck quickly and made sure I was happy with it.
Tokyo Kenn
★
☆☆☆☆
5 months ago
I do not recommend Abby’s Auto Collision. I called about getting an estimate on my vehicle after a recent accident. Instead of helping, they were very rude and unprofessional. The conversation went from simply asking who my vehicle was insured by to them insisting I had to go through my insurance company for an estimate even though my Progressive advisor, Kyle, had already told me it would be best for me to drop the car off and have both estimates done together at the collision center. I even called them on a three-way call with my insurance advisor, trying to make the process easier, and the guy at Abby’s accused me of being rude when all I wanted was to get my car fixed and follow the correct process. I was referred here after learning that Honda no longer does collision work, but after how I was treated, I’ll be taking my business elsewhere. They clearly weren’t interested in helping or understanding my situation. Terrible customer service and very disappointing experience.
Kaii Tilley
★
☆☆☆☆
10 months ago
A 5-star job quickly turned into 2 stars. Just based on safety concerns. I got my vehicle serviced here around Christmas time last year. It took almost a week to get my vehicle in due to scheduling. OkCool. In the meantime, I was looking for other auto body shops to service my vehicle because who really wants to wait around Christmas to get their vehicle fixed. (I also had travel plans) I told Mr. Bishop that I would be looking at other shops but still put me on the schedule. He said no problem, if you find somewhere else let us know. I definitely should've gone to another shop!!!! Trusting their expertise got me a botched job. After almost waiting 2 weeks to get my vehicle serviced, it got repaired, and all was well (besides the fact they broke a piece and was hesitant of releasing the pictures--strange) I drove my vehicle about 2 miles and noticed my horn was inoperable. I immediately let the shop know. Their lack of concern was disappointing! I let Mr. Bishop know my horn was working BEFORE it came into the shop, they gave me so many excuses on how it wasn't them, cars do this, they didn't know what would've caused the problem. Blah blah BS After a million and one excuses about how they weren't at fault, Mr. Bishop recommended a out of pocket price because "the horn just stopped working". Which ofc I declined because my horn worked perfect, before it came into their shop. They finally reached back out to my insurance company, who of course paid it. DUH it's a safety concern!! This could've been resolved, and I shouldn't have waited almost TWO weeks for an operable horn. This could've turned into a serious problem in the event I got into an accident due to their negligence, lack of safety, and competence. I will never recommend this body shop to any friends, family, or people looking to get body work done. It's sad they let a vehicle out on the road, in the winter(around the time it was inclement weather in the Hampton Roads) with a horn issue. Do better! The body work isn't even THAT good. Do better!
Arti Amin
★★★★★
2 months ago
Abby’s Collision Center is extremely reliable and professional. They kept me updated throughout the entire repair process and offered great pricing. The estimates were quick, and the repair work was amazing—my car looked like new. What really impressed me was that they cleaned my car inside and out, which I’ve never experienced at any other body shop. I was very happy with their service and received my car in a timely manner. I would definitely return in the future and highly recommend them.
Darien Balgobin
★★★★★
2 months ago
I had a great experience with Mike at Ebby’s Auto Body and Collision. He did an excellent job on my car, was honest about the work that needed to be done, and completed everything in a timely manner. Mike communicated with me throughout the entire process and kept me updated so I always knew where things stood and when my car would be ready. I also used their after-hours drop-off and pick-up, and it was incredibly convenient with zero issues at all. Overall, the service was professional, transparent, and stress-free. I would definitely recommend Mike and Ebby’s Auto Body and Collision.
