Reviews
Aj Bautista
No bullshit whatsoever. Great professional service.
★★★★★ 2 weeks ago
Annalise Kanas
They have great service my car was repaired in 4 days.
★★★★★ 2 months ago
Leslie Niesse
The service I received was above and beyond my car looks brand new. Thank you Mr. Roth I so appreciate your help after my accident. I will recommend you to friends and family if they need a body shop
★★★★★ 5 months ago
Hugo Dominguez
Elar Auto Review
I’m baffled at how this place manages to keep any customers given their lack of professionalism and communication. I got into a car accident in December of 2022. A hit and run involving a semi that nearly got me killed. My car obviously needed to be towed. I called several places describing the state of my vehicle. Elar was one of the local places that could take my car in and get it looked at. Upon arrival and after speaking to Barry, the manager, they said with the utmost confidence it could be fixed and wouldn’t need to be totaled. Because of the upcoming holiday they would need to have it fixed after the new year, which I’m fine with. It was in really bad shape, of course I had no choice. Come the new year and I’m told they have to order the parts. Soon enough February comes and they’re telling me they still are waiting on parts. Then it’s March and it’s the same. April, May, June, July come and I’m told the same thing. All while I’m still paying the loan on my car AND paying for a rental. My complimentary rental through my insurance capped out in February so I’m paying upwards of $1200 a month just to get from point A to point B on a regular basis. It wasn’t until SEPTEMBER that State Farm got involved and asked me why the car hasn’t been fixed yet, and I said “hey your guess is as good as mine.” I kept going to Elar to see if there’s an update and Barry just kept shrugging me off and coming up with a nonsense lie every time. That’s when State Farm decided to move my car from that body shop to a different one. Within a day that other body shop immediately quoted State Farm and they decided it was totaled. I waited from December of 2022 to September of 2023 for them to tell me my car was totaled. Months of wondering the outcome and scrambling to find a solution. Spending thousands of dollars. In the end Barry didn’t even offer an apology for his negligence and lack of professionalism. I strongly encourage people to avoid this place at all possible cost. Their lack of empathy and consideration will cost you more than just financially.
★☆☆☆☆ 9 months ago
Kurt Steib
Great experience. Fair estimate, answered all my questions clearly, accurate scheduling/timing. Car came back looking great, clean inside and out, and it even appears they buffed out a couple of minor, unrelated scuffs. What more can you ask for?
★★★★★ 10 months ago
Saman Tabatabai
★★★★★ a year ago
Aisha Harris
I had a real bad dent on my front fender. He replaced the fender and matched it perfectly to my car. It looks good as new. He did an amazing job would recommend.
★★★★★ a year ago
Nicole Robinson
They fixed my steering wheel column and my ignition after my car was vandalized and stolen they also replaced both my key fobs and cleaned my car they are very knowledgeable
★★★★★ a year ago
Jillian L
Elar did an amazing job with my car in a timely manner. It looks brand new after an accident and theft. They provided excellent customer service and communication. My car wasn’t drivable and now you cant even tell there was any damage. I will definitely refer anyone I know.
★★★★★ a year ago
Michael LaPorta
great service! very accommodating.
★★★★★ a year ago
Jordan Rosenberg
Barry is a great guy and owner. Top notch work and genuinely honest.
★★★★★ 2 years ago
David Dancy
Great service,very experienced customer service,reputable shop
★★★★★ 2 years ago
钱大侠
The boss is very nice.I am a uber driver.
★★★★★ 2 years ago
Stephanie Park
We were staying at an Airbnb about a block about from the shop. Someone stole our catalytic converter during the night. Barry quickly confirmed that that was what happened. He could have fixed it for us, but it can take a day or so for our model of vehicle for the part to get in and we wanted to get home so he guided us to a place that could repair the pipe that day for a temporary fix. He was honest and super helpful.
★★★★★ 2 years ago
A Manh
Excellent repair and customer service, and by promised date.
★★★★★ 2 years ago
Jesus Leon
★★★★★ 2 years ago
Marilyn Dampier
I highly recommend this shop great work and communication skills the best. We took our vehicle in by appointment on Tuesday and was told it would be ready on Thursday and yes our vehicle was ready Thursday. Our vehicle looked brand new as it was the day we purchased our new vehicle four months ago. The work is top quality here and the employees were truly a blessing to work with I thank these guys so much for the good service they provided to my family and I.
★★★★★ 3 years ago
Jake Cervantes
★★★★★ 3 years ago