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About Business
Elar Auto Rebuilders Inc is a highly-reputable Car Repair service provider based in Chicago, IL. Elar Auto Rebuilders Inc covers all facets of the Car Repair industry, with a focus on Auto body shop. With over 38 reviews and an average rating of 4.5/5, Elar Auto Rebuilders Inc is a trusted name in the industry. Their presence in Chicago, IL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
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Google Reviews
Hugo Dominguez
Elar Auto Review I’m baffled at how this place manages to keep any customers given their lack of professionalism and communication. I got into a car accident in December of 2022. A hit and run involving a semi that nearly got me killed. My car obviously needed to be towed. I called several places describing the state of my vehicle. Elar was one of the local places that could take my car in and get it looked at. Upon arrival and after speaking to Barry, the manager, they said with the utmost confidence it could be fixed and wouldn’t need to be totaled. Because of the upcoming holiday they would need to have it fixed after the new year, which I’m fine with. It was in really bad shape, of course I had no choice. Come the new year and I’m told they have to order the parts. Soon enough February comes and they’re telling me they still are waiting on parts. Then it’s March and it’s the same. April, May, June, July come and I’m told the same thing. All while I’m still paying the loan on my car AND paying for a rental. My complimentary rental through my insurance capped out in February so I’m paying upwards of $1200 a month just to get from point A to point B on a regular basis. It wasn’t until SEPTEMBER that State Farm got involved and asked me why the car hasn’t been fixed yet, and I said “hey your guess is as good as mine.” I kept going to Elar to see if there’s an update and Barry just kept shrugging me off and coming up with a nonsense lie every time. That’s when State Farm decided to move my car from that body shop to a different one. Within a day that other body shop immediately quoted State Farm and they decided it was totaled. I waited from December of 2022 to September of 2023 for them to tell me my car was totaled. Months of wondering the outcome and scrambling to find a solution. Spending thousands of dollars. In the end Barry didn’t even offer an apology for his negligence and lack of professionalism. I strongly encourage people to avoid this place at all possible cost. Their lack of empathy and consideration will cost you more than just financially.
Maira Campos
Had a minor accident and brought it to Elar due to the reviews and I was not disappointed! My car looks like new. They are great at communicating and sending reminders if you forget to bring in your car when you say you will (me) and were very understanding. They also gave my car a wash/vacuum when it was time for pick up. Highly recommend this place and I am a very happy customer. Hoping I never have to return but if I do, this is the place I am bringing my car.
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