Elite Complete Auto Repair

Steph Sabol

★★★★★

3 weeks ago

Wow! I was amazed Carlos and Gustavo fixed my car, I really didn't think it was possible because I had already taken it to two other mechanics. They are so kind and professional I won't be taking my car anywhere else! They took the time to explain and show me exactly what was going on even filming a video to explain the parts they were fixing. My car is a 2011 Nissan Sentra with over 130k miles on it that has been having the check engine light come off and on for a year. Gustavo explained to me that the injectors were clogged and they cleaned them and now my car is running amazingly. They also told me exactly what I should consider taking care of in the future with a full diagnostic. You can be assured they are very trustworthy and experienced mechanics who offer great prices!

Davin Tor

★★★★★

10 months ago

If you’re into track days or spirited driving and need a shop that truly understands performance cars, this is the place to go. These guys know racing—not just in theory, but in practice—which is exactly what you want if you’ve pushed your car a little too hard at the track. I’ve trusted them with brake pad replacements, new caliper, and full system flushes using high-performance racing fluids, and they’ve done the job right every time. Their attention to detail and knowledge of what matters under high-stress driving conditions really sets them apart from your average repair shop. It’s rare to find a shop that combines performance expertise with reliability and honesty. Highly recommended for anyone serious about their car like I am.

Yasha Zarrinkelk

★★☆☆☆

4 months ago

I would take some caution about the pricing at Elite Complete Auto Repair. I see a lot of reviews about fair pricing however I recently priced check Elite against another local autobody shop, Tap's Auto Repair, and was given an estimate at Elite that was way more than the typical price and way more than the body shop I took it to, Tap's Auto Repair Center. I needed a new radiator and went to Tap's Auto Repair off Cherry Avenue who were so kind, sweet, and helpful and had very honest pricing. I was charged only $400 for a new radiator at Tap's. When I called Elite Complete Auto Repair for a price (just to compare) they wanted to charge me close $1,000 for the same work (and this was not including a temperature gauge that Elite wanted to upsell me as well).

Michael Dauz

★★★★★

2 months ago

I was refereed to Elite Complete Auto Repair and have been satisfied by the work done by them. I've been to them multiple times and plan on coming back for future jobs. They communicate very well, explain the work being done, and easy to get hold of when i have additional questions. Highly recommend Elite Complete Auto Repair

Erwin Paraggua

★★★★★

3 months ago

I had an awesome experience with them. I was going to dinner across the street at Pike's. When I parked my car I heard a hissing sound coming from my tire. Fortunately, I saw that Elite Complete Auto Care was across the street. Mind you it was around 8PM, so according to Google, they were already closed. But I saw that the garage doors were open and they were working on some cars, so I took a chance to see if they could help me out and fix my flat. The guys were more than accommodating and took the time to fix my flat. And it wasn't just a plug, they took the tire off the rim and patched it from the inside. They could have just brushed me aside and said they were closed, but they took the time to help me and that shows me that they care. I'm not from Long Beach, but I would 1000000% recommend going to them. Thanks again for all your help!!

Jenny Vargas

★★★★★

3 weeks ago

They were very professional, very nice and took care of my car well reasonable prices and they explained everything to my understanding

Anthony Hawkins

★★★★★

6 months ago

I am real picky about who I let work on my car. And I can tell when I am about to be ripped off with false charges! However, this place is awesome. Great customer service told me the truth about my vehicle, I came in wanting more to do for my vehicle and I left doing less because the problem I thought that I had was not the problem and they fixed it for me.! If I can give you another star with the five, you would have it!

Uzair Basit

★☆☆☆☆

2 years ago

I recently visited Elite Auto Repair on March 20th, 2024 at 2:00 pm for a routine oil change for my Lexus Gx460 2015. Unfortunately, during the service, their employee damaged the oil filter housing, causing a leak. They unfairly blamed the Lexus dealership (who provided a detailed report with no prior leaks) and refused to take responsibility for the damage. Several concerning aspects of the service raise questions about Elite Auto Repair's practices: Lack of transparency: There was no mention of the oil leak during the oil change itself. Price discrepancy: An employee, initially quoted a price range of $125-135 for the oil change. However, Hamza, The Owner quoted the price to $155. Marked-up parts: The replacement oil filter housing was significantly marked up. The part costs around $20-25 online, but I was charged $49.47 (final invoice amount). Excessive repair time: A standard oil change typically takes 30-60 minutes, but this service took an unreasonable 3.5 hours. Overall, this experience suggests a lack of honesty and customer care at Elite Auto Repair. I would strongly advise against using their services.

Mimi Masher

★★★★★

Edited a year ago

I have been using elite auto for almost 13 years. I can always count on them to tell me exactly what is wrong and not overcharge me. They are always kind and professional. My car stopped running on Thursday in Cerritos. I was told to their shop Thursday night. They came in on a holiday (Labor Day) to get my car finished. $187 later and I am back in business.

Brian Moon

★★★★★

8 months ago

Elite is the only repair shop I use and it’s the place I recommend to my friends and family. When my car broke down I was anxious about the cost and time to fix it but the guys at Elite went out of their way to find the best solution at the best price. They always communicate clearly and the quotes they provided at the beginning didn’t change at the end. I don’t know what it will cost to fix your car but I know these guys will work with you every step of the way. If you don’t have a place you trust, check out Elite.

Jazmin S.

★★★★★

a month ago

I got an oil change and they were kind, efficient, and explained everything very well to me

Eric E

★★★★★

a month ago

Very professional people working here. They’re all very patient and very helpful. 100% recommended

Stefano Menicu

★★★★★

7 months ago

Absolutely amazing service. Gave me my repairs for a great deal compared to other big name places and even pointed out other issues they could fix during the initial repair with video/photo proof so that I wouldn't have to come in later and pay more for labor cost. No bs and great service!

forcefield 23

★★★★★

a year ago

Elite did a great job replacing my power steering pump and pressure hose on my 2013 Ford edge. The work was thorough, done well and at a very fair price. The service was excellent and the appointment process was easy and ensured accuracy. If you live in Downtown Long Beach and need your car fixed, make an appointment with Elite.

Ashley Khteian

★☆☆☆☆

9 months ago

I cannot even count the number of times I've cried in the last two months over how badly this shop messed my car up. I'm still dealing with the repercussion of bringing it here months ago originally just for brakes, no problems so brought it back for my 100k service and that's when their complete lack of competence began to surface. It's months later and my car is still completely messed up. It's caused me so much stress, time and money and I want to cry again just writing this. Please save yourself the anxiety and go elsewhere, especially for anything more than brakes. Not only did the forget to bolt down the entire underside of my car, but the spark plugs they installed completely shattered when I had another mechanic check them. The other mechanic said they didn't think the person who installed them had ever installed spark plugs before. Elite Complete also caused my car to misfire and continued running it. Complete rookies. Do not take your car here. This is 3 months in and I'm still dealing with it. I just hired a lawyer because they refuse to take responsibility despite the fact that I have video and photographic proof of their mistakes as well as two other mechanics confirming.

Jon Bono

★★★★★

5 months ago

I had a good experience with Elite Complete Auto Repair. They were flexible, accommodating, professional,competitively priced and did good work.

Lillian Sanchez

★★★★★

a year ago

I appreciate the integrity and professionalism I receive from Elite. The honesty is really sincere every time they service my car the mechanic shows me all parts that have been replaced and compare the old parts to the new one. It’s so refreshing to have a professional Auto mechanic that values their customers. I have s many friends and family members looking for a reputable mechanic shop and now I’ve found one. I highly recommend them with no hesitation.