Etscorn's Auto Service & Tire Pros

Rico Bulaclac

★★★★★

a year ago

So I tried to schedule a repair service at my local Toyota and they were booked for weeks. I call Etscorn's and to my surprise, they said I could come in the next morning. They got my brakes fixed in just a couple hours. There are plenty of restaurants in walking distance to visit while you wait!

Jessica Hatton

★★★★★

7 months ago

Excellent! I called early morning they got me in diagnosed my vehicle and explained everything! Very efficient and knowledgeable and reasonably priced for the work I needed. Just grateful for this company doing Great honest business!! It's hard to find genuine. And great staff as well just team players! I love that! 5star for sure. Thank you!

Charles Yocum

★★★★★

7 months ago

Absolutely the BEST auto shop experience I’ve ever had! From the moment I walked in, I was treated with honesty, respect, and real professionalism. The team here doesn’t just fix car, they earn trust. I came in expecting the usual upsell and vague diagnostics, but instead I got a clear explanation of what was wrong, what could wait, and what really needed to be fixed. They finished the work ahead of schedule, stayed true to the original estimate, and even went the extra mile by checking a few things I hadn’t mentioned for free. Who does that anymore? Most importantly, they treated me like a person, not just another invoice. Transparent, fair, fast, and friendly, this is the kind of place you recommend to your closest friends and family and I won’t take my car anywhere else again. If you're looking for skilled, trustworthy mechanics who actually care about their customers, look no further.

Bryan Birk

★☆☆☆☆

3 months ago

Went to here with my car for the first time to get an 02 sensor replaced through recommends. Get it back with multiple chunks of paint missing in/around my driver door exposing bare metal. No plans to come back if this how my car is treated 👎

John Brushaber

★★★★★

7 months ago

Best auto shop experience I’ve ever had... hands down. I had my car sitting at another shop for four weeks, and all I got was attitude and excuses. You know the stereotype.... shops taking forever, never calling back, dragging things out? Yeah, that was them. Out of frustration, I called Etscorn's, and they had me in immediately. No runaround. No delay. Just real, honest work from people who actually care. They replaced everything fast, told me exactly what was going on, and made sure the car was road-ready. When I noticed a weird noise after the repair, I brought it back, and they knew what it was right away and fixed it on the spot. No charge. No drama. If you’re tired of getting the classic “we’ll get to it next week” treatment, go here. I won’t take my car anywhere else now.

Chris Mayes

★★★★★

6 months ago

Quick appointment into a quick repair. We could not figure out what was going on and really needed someone to come check it out since the battery would not stay charged. Happy to not have to worry about it anymore, but before their help we were really getting annoyed by having to give it a jump every few days alongside leaving it charged before putting it in to drive the car at all.

Rajesh B

★★★☆☆

3 months ago

The service here is okay. They handle basic repairs and maintenance well, but wait times can vary depending on how busy they are. It’s a reasonable option if you’re looking for a local auto service shop.

BILL GATTI JR

★★★★★

6 months ago

Great company...great local family!! Go to these guys for ALL your automotive needs!! Josh ,Chris and the gang will go over and beyond to make sure you are happy and safely back on the road again!!

Rebecca Boyd

★☆☆☆☆

7 months ago

I took my car to this service shop for a ‘diagnosis’ that would cost $150. I explained the brakes were recently replaced but the pedal went to the floorboard and braking was difficult. I also wanted them to do an overall assessment to determine if the vehicle was worth salvaging. They bled the brakes and charged me a total of $250 for labor and ‘parts’. I asked why bleeding the brakes cost $250 and they said they did an ‘overall’ look (aka diagnostic). When I retrieved the vehicle, the back tire was flat. I had to hobble to the nearest gas station to add air before driving home. I want to know how they ‘assessed’ the vehicle and test drove it to ensure the brakes were sufficient and not notice the tire was flat. I will never use this repair shop again.

Andy Lundberg

★★★★★

2 years ago

What a place! Locally owned and operated, this place has that home town feeling that takes you right back! The service from beginning to end is fantastic. While the service is old school, the technology is all new! I won't take my truck anywhere else, I trust my friends at Etscorns 100%! If you only need an oil change, come on out, if you need something bigger they do that too! You just need to give them a chance, I bet you will agree with me! Watching Lord of the Rings in the waiting room, a big plus haha!

Todd Hammersmith

★★★★★

3 years ago

This is my testimony to the ABSOLUTELY GREAT service at Etscorn’s Auto! These guys are Extremely knowledgeable, Very professional and saved me a TON of money fixing my Ford Raptor. I had another mechanic in town misdiagnose my truck and tried to tell me that I had a blown head gasket. But the guys at Etscorn’s properly diagnosed my truck as a partially blocked radiator and incorrect thermostat. Etscorn’s replaced my radiator and thermostat with OEM equipment and even helped me avoid a costly repair later on by replacing my AC condenser and they also found a pin hole in one of the AC hoses. These guys are the absolute BEST and they definitely will have my business going forward!! A+++

Brian Boston

★★★★★

6 months ago

Etscorn's auto service always takes great care of my vehicles. Josh and Chris go above and beyond to keep my car on the road and running great!

lisa Dickson

★☆☆☆☆

8 months ago

I have brought my Red Rav 4 2016, twice you have my A/C services at your shop. First time on 6/16/2025, face to face with Josh I was assured that the issue was resolved. I paid 190.00 for a diagnostic and recharge and A/c fluid with dye injection. The A/C only last 1 WEEK !!!!!, An addition I had to call back on 6/20/2025 on a Friday was charged another fee of 187.00 dealing with Chris. I dropped the vehicle off and had to pay for a Lyft to go back to work, this time the A/C paying again got valve issues. As a new customer with your shop and within a two-week period this is NOT good not to mention cost. Reputation should be the key and not taking and assuming that I am female to get over. It's not professional and it has been hot as Heck !!! in KY. And your Sign that sets out front states: THIS SHOP_ SPECIALIZING IN A/C issues and Maintenance for Autos! I was hoping I could trust and continue on as a repeat customer for other vehicle maintenance But !!? I will have to bringing this car back today on 7/07/25 after speaking with Chris once again and with my husband in hopes this issue gets resolved. Very frustrated, irritated and upsetting with the service I am receiving.!!!!! Thank you

Julie Sackella

★★★★★

6 months ago

We had a great experience! The shop is affordable, knowledgeable and they provided excellent customer service. I’ll definitely be coming back and recommending them to others!

Jedi Shang

★★★★★

8 months ago

The folks and service here are fantastic! I've been to Etscorn's a handful of times and have had no issues. They know their stuff, keep you updated on repairs, and are honest about pricing. I highly recommend checking them out!

Catherine

★★★★★

11 months ago

Etscorn's is the absolute best in Louisville! It's really hard to find honest auto repair shop in Louisville, but they are very honest and fair in pricing and in any vehicle assessments. My entire family and I have had service done Etscorn's for years, and I recommend this place to everyone.

Alexis Scott

★★★★★

6 months ago

Charles fixed up my tires and helped with general maintenance at a reasonable price and super quick! Would absolutely recommend to a friend!