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About Business
Conveniently located in St. Louis, MO, Fairway Automotive has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Brake shop, Oil change service, making them a top-choice Car Repair specialist in St Louis. Backed by 734 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of St. Louis, MO residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Fairway Automotive is the go-to destination for quality and service in St. Louis, MO.
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Google Reviews
Maria Ashby
★★★★★ I walked out of my house to go to work, and saw coolant all over the floor of my garage. I was able to get my car to Fairway (it is so nice to have a trusted shop right in your neighborhood!) and they were able to diagnose the issue in less than a couple of hours, easing my anxiety quickly. When I told them we'd take care of the repair ourselves they were not pushy at all and very understanding. I was so glad to be able to get my pressure test done so we knew what parts of my coolant system to replace. So worth the reasonable ~$150.00 diagnosis rather than playing the "try to replace and see what works" game. The best part? I was so hungry from running around dealing with my car trouble all morning, and there were donuts in the waiting room. I stuffed my face, and I felt better. Thank you, Fairway! I am so grateful that you are here for us!
PhrygianMe
★☆☆☆☆ I was forced to drop my car off at Fairway auto when one of my alternator bolts broke off into the engine block, stranding my car in St. Louis during a road trip. Jack at Fairway auto, was happy to take the job and made it clear it should be no problem for his shop and gave an expected turnaround of a few weeks before he could get to it despite it only being a couple hour job. While not thrilled with this news, I understood that I’ve got to wait in the back of the line like everyone else. However, after a month of delays, on July 7th, 2023, Jack (tech @ Fairway) told me his team removed the stuck alternator bolt that was broken off in the engine block that I specifically brought the car in to fix (as well as PAID the labor hours for). Unfortunately, none of that work was done and that was a bold face lie; and I was charged for labor not performed. That bolt was found STILL broken in the block AFTER I picked up the car. (See photo ((Taken after “repairs”) I waited several months, and all summer long to get my car back, and paid Fairway nearly $2,000 only to find out that literally all that was done was installing a serpentine belt.....which I needed to provide detailed instructions to his team for despite the belt diagram being clearly labeled under the hood! Worse yet, I only found this information out because my alternator vibrated itself out of its bracket leaving the shops lack of work on full display for me to see the old bolt was in fact still sheared off in the block and a new bolt was simply used to pinch the alternator to the block but not actually thread in to anything ....so naturally the alternator vibrated loose after some driving. I appreciate that sometimes these sorts of things can happen when a company has a bad apple, (or mechanic) in the mix, so I wrote to the company directly sharing all this info with them and was completely ignored. So, while this isn't worth small claims court for me, I don't intend to do nothing after being robbed of almost $2k and 3 months without my car, so what I will do, is encourage anyone that wants honest work done by reputable mechanics, to AVOID FAIRWAY AUTO AT ALL COSTS!
mark moyer
★★★★★ Service manager is very knowledgeable, staff is professional and friendly, mechanics do a great job and never have i had to complain about work done. Prices are fair for the work. Its hard to put a price on a shop that does great work and employees that make the shop what it is. All the employees deserve gratitude and for the professionalism they put out should be rewarded greatly.
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