Fairway Automotive

Janessa Retzer

★★★★★

2 months ago

Had a great experience getting my car inspected here. The process was smooth, communication was clear, and I was in and out quickly. I’d absolutely come back.

Ally Schipma

★★★★★

9 months ago

From start to finish, their communication is absolutely top-notch—they keep you updated every step of the way and always provide prices up front for approval, which I really appreciate. No surprises, just honesty. The staff are incredibly friendly, welcoming, and genuinely care about you and your car. It’s rare to find a place where you feel completely at ease, but Fairway makes that happen. They even provided a loaner car, which made everything so convenient while my vehicle was being worked on. I’ve never had a better experience at an auto shop. Fairway Automotive has earned my trust for good—they’re professional, efficient, and truly go above and beyond. Highly, highly recommend!

Sydney S

★★★★★

2 months ago

I have never felt more taken care of at a garage in the city. Im from a small town and in the middle of St. Louis it felt like I had gone back home to the good Ole boy who knows more than the pit crews on tv and doesnt talk down to me for not knowning as much. Highly recommend

Drew Sr

★★★★★

6 months ago

Fairway was able to get me in the same day despite being busy. The associates were kind and very professional. The shop is clean and welcoming. The prices for services are VERY reasonable. If you’re looking for a safe, friendly, and local mechanic I would definitely recommend them!

Madeline Rubin

★★★★★

a year ago

I had such an amazing experience at Fairway automotive today! The store manger was so kind & Tim did my inspection. I was in & out of there in under 30 minutes & enjoyed some treats while I waited! Super cool light fixtures, clean waiting room & restroom too which is always a bonus. Thank you Tim & team at Fairway Automotive! I look forward to return. 😊

Mitchell Easter

★★★★★

2 months ago

Customer service went above and beyond my expectations. Awesome of Fairway to provide near real-time updates and images of car work/repair needed. Additionally they were transparent with pricing and described what work should be done to car.

Steven Kymes

★★★★★

4 months ago

It is not easy to find mechanics I trust, but the team at Fairway have earned trust. They are very transparent in all they do and their technology keeps me up to date at every step. They even send pictures and invite me to call to discuss it with them. Stacey and the team of mechanics are the best at talking me through the process and making sure I know the options. They are not the cheapest…but I don’t really want cheap when someone is working on the second most expensive thing I own.

Amy Allen

★★★★★

5 months ago

I brought my suv to this shop from a google review. It was close to home and I had to have my suv towed. They got me fixed quickly, and I like how organized they are. The guy kept me informed as well as the text alerts . If I have another major breakdown I will go back.

Maur Ramseycc

★★★★★

2 months ago

Repaired 2 oil leaks and antifreeze leak along with inspection and emissions test. They got me scheduled in days and I had the diagnosis and estimate within two hours. The work was preformed by the next afternoon as compared to the 3 to 4 days for the dealer and beat the dealer estimate by hundreds. Along with drop off and pick up services. I highly recommend Fairway Automotive.

Elaine Brune

★★★★★

3 months ago

I had to have an emissions test, so I came here because it's close to my house. Got scheduled when I needed to. When I got there, the service was done quickly. They were very busy, but very professional. Will definitely be using their services for my vehicle maintenance in the future.

Catelin Robinson

★★★★★

Edited a year ago

Great service, fairly priced, and dog friendly! Definitely will be my go to car place now! Went to the Kingshighway location and they were equally as good as the other location I have been to. I had an appointment for 10 and they were running behind, but I typically expect that when going to any car place. It was $130 for an oil change and tire rotation. They did want to charge me $90 to replace my back windshield wiper arm (I had already purchased the part) and another $90 to reattach my license plate that was stolen off my car, but I declined those services. They did get the shop Chick-fil-A and had two extra sandwiches, one of which they gave to me which was cool.

Emily Standlee

★★★★★

a month ago

I’ve been going here for years and have had several different fixes — big and small — done on my car by Fairway. It’s always been a friendly and informative service, what’s happening is explained to me and I can sign off on it, there’s no pressure to do/buy anything, it’s a calm space, and they have financing and reasonable prices. highly recommend! 👏🏻

Robyn Gummersheimer

★★★★★

2 months ago

A wonderful establishment. Coming from a family of mechanics (I’m the only one that didn’t learn anything #girlpower) the pricing was reasonable, the service was fast and friendly, and according to my father and brother they did a great job. I was there to get my emissions and safety and they did everything to get me legal, especially my giving their required repairs. I will return again, especially since my family has given their stamp of approval.

John Clark

★★★★★

a month ago

Kid goes to school down there and I’m up here in West Des Moines Iowa. His vehicle had a battery issue. I was able to easily coordinate everything from afar. Prices were fair, service was quick. They made what always seems to be a stressful issue very manageable. Hats off to Jim and his team. I’m happy knowing I found a great shop down there while my kid is in school. Appreciate ya

mark moyer

★★★★★

2 months ago

Service manager is very knowledgeable, staff is professional and friendly, mechanics do a great job and never have i had to complain about work done. Prices are fair for the work. Its hard to put a price on a shop that does great work and employees that make the shop what it is. All the employees deserve gratitude and for the professionalism they put out should be rewarded greatly.

PhrygianMe

★☆☆☆☆

4 months ago

I was forced to drop my car off at Fairway auto when one of my alternator bolts broke off into the engine block, stranding my car in St. Louis during a road trip. Jack at Fairway auto, was happy to take the job and made it clear it should be no problem for his shop and gave an expected turnaround of a few weeks before he could get to it despite it only being a couple hour job. While not thrilled with this news, I understood that I’ve got to wait in the back of the line like everyone else. However, after a month of delays, on July 7th, 2023, Jack (tech @ Fairway) told me his team removed the stuck alternator bolt that was broken off in the engine block that I specifically brought the car in to fix (as well as PAID the labor hours for). Unfortunately, none of that work was done and that was a bold face lie; and I was charged for labor not performed. That bolt was found STILL broken in the block AFTER I picked up the car. (See photo ((Taken after “repairs”) I waited several months, and all summer long to get my car back, and paid Fairway nearly $2,000 only to find out that literally all that was done was installing a serpentine belt.....which I needed to provide detailed instructions to his team for despite the belt diagram being clearly labeled under the hood! Worse yet, I only found this information out because my alternator vibrated itself out of its bracket leaving the shops lack of work on full display for me to see the old bolt was in fact still sheared off in the block and a new bolt was simply used to pinch the alternator to the block but not actually thread in to anything ....so naturally the alternator vibrated loose after some driving. I appreciate that sometimes these sorts of things can happen when a company has a bad apple, (or mechanic) in the mix, so I wrote to the company directly sharing all this info with them and was completely ignored. So, while this isn't worth small claims court for me, I don't intend to do nothing after being robbed of almost $2k and 3 months without my car, so what I will do, is encourage anyone that wants honest work done by reputable mechanics, to AVOID FAIRWAY AUTO AT ALL COSTS!

Maria Ashby

★★★★★

3 weeks ago

I walked out of my house to go to work, and saw coolant all over the floor of my garage. I was able to get my car to Fairway (it is so nice to have a trusted shop right in your neighborhood!) and they were able to diagnose the issue in less than a couple of hours, easing my anxiety quickly. When I told them we'd take care of the repair ourselves they were not pushy at all and very understanding. I was so glad to be able to get my pressure test done so we knew what parts of my coolant system to replace. So worth the reasonable ~$150.00 diagnosis rather than playing the "try to replace and see what works" game. The best part? I was so hungry from running around dealing with my car trouble all morning, and there were donuts in the waiting room. I stuffed my face, and I felt better. Thank you, Fairway! I am so grateful that you are here for us!