About Business
Residents of Winston-Salem, NC, Winston-Salem have long trusted Falls Automotive for their expert Car Repair needs. Whether you need assistance with Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.9/5 rating with 60 reviews. Throughout Winston-Salem, and particularly in Winston-Salem, NC, Falls Automotive is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Falls Automotive for any Car Repair inquiries or to schedule a visit to their Winston-Salem, NC facility.
Google Reviews
Tatiana
★★★★★
4 years ago
Falls Auto was recommended to us when we moved to Winston in 2018. We have been going there since that time and have found them to be trustworthy and reliable. 100% recommend them.
daniel ervin
★★★★★
3 years ago
Love these people with all my heart. Extremely fair prices, honest people who will tell you straight up what's the problem, and will even show you how to fix it yourself if you're mechanically inclined. Don't know of any other mechanic who would pick you up and take you home while your car's being worked on.
Barbara Bruster
★★★★★
5 years ago
Wonderful and personable people to work with for services on our vehicles. Courteous, kind and helpful. They always make sure that we know exactly what we know is going on and do not proceed with repairs or service until we give the okay.
Steve Most
★★★★★
2 years ago
Definitely Recommend. Fast, Friendly, and Fair! Our son is going to school there 1000 miles from home and they did a great job for us.
Randy “Randy” Myers
★★★★★
5 years ago
Professional, courteous and upfront staff that do excellent auto mechanic work. I would definitely prefer them to anyone eating any automobile service in the Winston-Salem area. Good and safe travels to you👍
Mike Robins
★★★★★
4 years ago
Unbelievable service! If you are not having your vehicle serviced at Falls Automotive, you are missing out! Debbie & Casey are super friendly, keep you informed and you leave feeling the service was performed correctly. Falls is the only place I will take my vehicles moving forward.
Brandi Lynn Divine-McKinnon
★★★★★
5 years ago
Falls mechanic is the best in town. I'm a college student with very little car knowledge and have had a few hiccups with my car that they have repaired beautifully and very kindly. I always know I'm getting the best service with them. I love how close they are to the School of the Arts since thats where my car has broken down both times.
Wylder Fondaw
★★★★★
2 years ago
These guys have treated me like family. I had a really old beat-up '04 camry that they helped me keep running for quite a while (even after multiple collisions and impacts from rough use). I 1000% recommend Fall's automotive. They will give you an honest estimate and guide you in the right direction for car care.
Mars F
★★★★★
3 years ago
My car broke down within 5 minutes from this shop and I’d never been here before. I took a chance with them. Unfortunately, my car was unrepairable because the engine died and it wasn’t worth fixing to me. Throughout this difficult process as I figured out what to do with the car, they continuously did their best to accommodate me. I’d highly recommend this shop to anyone and am truly thankful that my experience wasn’t near as bad as it could’ve been.
Fleming83
★★★★★
2 years ago
The people at falls auto, helped us out in a big way. They saved us a lot of headache on a family trip, when they patched our tire up from a piece of scrapped metal was lodged in our tire! They work was fast, clean, and honest... we appreciate ya'll so much!
Bennett Paton
★★★★★
6 years ago
Great people, great work. Every other auto repair shop I went to before I found Falls scammed and scammed me until I couldn't take it anymore. Found this place, and everything has been fixed perfectly and quickly. The customer service is fantastic - it was small, but I tried using the vending machine but it wouldn't accept my dollar. One of the women working there threw a few quarters in and said it was on her. Like I said, it's only fifty cents, but it goes to show how kind they are.
Jacob Boyle
★★★★★
3 years ago
These folks do the maintenance for all of UNCSA’s vehicles and as a graduating senior there, I can attest that I’ve never seen one of the school’s cars break down. I took in my ‘06 CR-V to diagnose a slow-starting issue and rattling sounds under the hood. They diagnosed the issue quickly and gave me a clear and comprehensive rundown of what needed to be done and why. They gave me an honest assessment of my vehicle and seemed dedicated to getting my car in the best shape possible. They were not only cordial and well-informed, but also transparent and understanding. I received timely assistance and they stayed in touch throughout the whole process. The staff are personable and welcoming. They offer a 10% discount on parts to UNCSA students In addition to doing all the maintenance for the university’s vehicles. They also fixed a sensor issue (trunk door open light flashing randomly) and didn’t charge me for it. They DID NOT BS me or try to tack on unnecessary charges.
Carol Faley
★★★★★
3 years ago
Found this auto service this past summer after some problematic experiences with other places and immediately passed the word on to my family and friends the awesome treatment I received. Now I want to take a moment now to pass the word on to many others. If you are looking for quality service, affordable rates and an unbelievable level of integrity......this is the place! Family run and in business over 60 years, FALLS is the most reliable, honest, caring and affordable automotive business I have ever known.... and I am in my 80's so I speak from experience. .Check them out....you won't be disappointed. Carol Faley
Jason Estrada
★★★★★
3 years ago
The team at Falls has been taking care of my cars for many years. They are fair and do excellent work. Their customer service is superb. I recommend them to anyone who is looking for a good and honest auto repair shop.
Caleb Taylor
★★★★★
3 years ago
I had an annoying coolant leak on my 2017 Ford Explorer. I had spoken with Mr. Andrew Falls, and his wonderful Mother. They got me a fast appointment, next day, and had same day turn around time after finding and fixing my issue quickly. They kept me updated throughout the process as well. Reasonably priced as well! I highly recommend this repair shop for any repair needs you may have! Will definitely be going back if i need anything in the future!
Peter M. Valeri
★★★★★
5 years ago
Wow. What a great experience. I usually have really bad experiences with mechanics, with few exceptions, Falls being one of them. They're respectful, quick, professional, and good quality. I couldn't believe how quickly they fixed my car. Nothing like driving away in your car with a huge smile on your face because you know it's been taken care of. Prices were super reasonable. I'll be taking my truck to Falls for everything from now on.
Kyle Whisner
★★★★★
2 years ago
Want to mention how excellent Falls Automotive Service is publicly. If you ever need repair or service, this is the shop to take your car to. Wonderful people, great work, and reasonable prices. Tim and Debby have helped so many people in their community over the years, and I'm one of them. Reputable and honest, they will have you back on the road fast. 🏁
Marry Bburns
★★★★★
a year ago
Anything going wrong on my car really stresses me out because our budget is so tight. I got scammed by a mobile mechanic and Andrew really helped me through the whole situation. He definitely understood the budget situation and gave me a breakdown of what needs to be done in the future. Very pleased!
Kyle Anderson
★★★★★
a month ago
Excellent service. I highly recommend!
Jose Martinez
★
☆☆☆☆
7 months ago
Took my truck in for a check engine light and inspection. Picked it up, radio don't work, can't hear the turn signals. They say that oil has leaked on wires causing that. Funny how the radio and turn signals click worked when I took it in. Never a problem before. Wouldn't let them work on my big wheel.
