Fast Collision Center

Jam Moss

★☆☆☆☆

2 years ago

Whomever said they were excellent it was rather a different staff or owner the current team are scammers I had to point out several things in my estimate that was not needed or over priced. I feel like they took advantage because I’m a woman and a black woman at that. After being ripped off for years I take it upon myself to really research my car issues and make myself knowledgeable. After they removed the added cost my car still has the same issue. Then they blames it on me that they told me it may or may not work and I would never agree to that! My cousin went there and they did him the same way over priced and the the problem came back two days later. Please save your self the stress and your money don’t Patron went them.

Jay Rims

★★★★★

2 years ago

I had a truly exceptional experience at Fast Collision Center. From start to finish on multiple cars of mine, their service was impeccable. Not only were they incredibly fast in getting the repairs done, but their professionalism and promptness stood out. This automotive repair and collision truly lives up to its name in every way possible. The team was highly accommodating, ensuring that they stuck to the timeline without any hitches. What truly impressed me was their clear and constant communication throughout the process, keeping me updated on every step of the way. I felt at ease knowing the progress and never once had to wonder about the status of my car. Being a huge car enthusiast and being familiar with the automotive industry for over 10+ years, I have to admit, Fast Collision Center knocked it out the park. Their expertise and dedication to top-notch service has undoubtedly set a new standard for automotive repair. I highly recommend them to anyone seeking efficient, quality, and communicative service for their cars.

Stephen Ma

★★★★★

a year ago

Thank you for the prompt repairs. My truck won’t start and was failing. I had it towed to Fast Collision Center for diagnostics. I told them that I need the truck for work and that I will be unemployed without it. Michael was able to take it on the fly. He was able to diagnose and replaced the starter and had my Ford F-150 running the next day. You have my business for life. Thank you.

Sophies Touch

★☆☆☆☆

8 months ago

Worse place to take your car, if you want more damage done to your vehicle because this place will cause more damage and charge you more. Very unprofessional and rude. Completed a repair but put the wrong parts in and it kept giving problems (same problems) after 30 days saying, you don’t cover anything anymore past 30 days but you’re the one that completed the repair wrong.

Reo Hub

★★★★★

a year ago

My Lexus hit a rock and damaged lower front bumper. I was glad to have found this body shop to take on the repairs. The repairs were fantastic and the communication was outstanding. They took the stresses out by walking me through the repair steps. I highly recommend this body shop. Their name said it all. Fast Collision Center. You have my business for life. Dan

Plenum Architecture

★★★★★

10 months ago

Awesome local shop. I came to refill the A/C in my car which they did at no charge after we found out my compressor was no good. I will certainly bring my entire fleet of vehicles here for service to this local community gem a staple in our Oakland community for years.

Swat

★☆☆☆☆

8 months ago

Very unprofessional repair shop, first they scam you into getting a diagnostic completed, then having you pay $100s of dollars for it, then start to ignore you and threatens you to file a formal complaint with my employer? What does my employer have to even do with a personal vehicle. Never deal with these scammers as they will ruin your vehicle even more and then it will cost you thousands of dollars to fix it. They are rude, unprofessional and unworthy for business. I will make sure their business is reported to BBB for the unprofessionalism and threats being made. Definitely showing all screenshots on all social media platforms to ensure the word is out on how unprofessional this shop is.

RoShanda Howard

★★☆☆☆

4 months ago

I'VE BEEN TO -FAST COLLISION. THIS WOULD BE MY THIRD OR FOURTH TIME. THIS LAST TIME MY CAR WOULDN'T START. I HAD IT TOWED IN. THEY CHARGE ME $165 FOR THE DIAGNOSTIC, $850, THEN HE TELLS ME THAT IT'S COIL NUMBER SIX AND MY CRANK SENSOR, six spark plugs, and one GASKET. I GUESS TURNS AROUND MY CAR COMES OUT WORSE THAN BEFORE. YOU CAN START MY CAR UP SILENT NOW I START MY CAR UP. IT'S LOUD AND IT SHAKES. NOW HE'S TELLING ME IT'S NUMBER FOUR WHEN I JUST GOT MY CAR OUT ON WEDNESDAY, ISN'T THAT WHAT A DIAGNOSTIC MACHINE IS FOR TO TELL YOU RIGHT THEN AND THERE WHAT'S WRONG SO NOW FIVE DAYS LATER SOMETHING ELSE IS WRONG WITH MY CAR. COME ON, I LIKE THIS PLACE. WHERE IS RON

Nhon Do

★★★☆☆

Edited 11 months ago

Good service with reasonable price. They saved me nearly half of the repair bill if going to the dealer's service center of my expired-warranty car. It looks like they have all kinds of car repair service here. Updated 4/03/2025: The tire pressure light has been inconsistent after 2 months. I went to Mike again since I replaced all 4 with Mike. At the time he passed it to someone that was not able to scan to find the issue. It has not been able to fix eventually. Well, you get what you pay for! I came to this shop because I saw the South Vietnam flag. I trusted that, nothing else. Hopefully this only happened to me. For all of the reasons, I think I should update them for 3 stars, which is above average. Thanks, Mike, for your dedicating service before your enjoyable time to "đi nhậu" on the Saturday.

eric bentley

★★★★★

3 years ago

Ron and team at Fast provided a reasonable and creative solution for non insurance fender bender. They were fast, straight forward and honest. I enjoyed working with them.

Kara W Lee

★★★★★

8 months ago

This is the second time I’ve had Fast Collision help me with my car. Right after someone rear ended me, I gave them a call and they helped me arrange a tow truck to take my car to their shop. They were diligent about communication throughout the whole process. I would definitely go back!

Miss Juliet

★☆☆☆☆

8 months ago

The worse customer service experienced, you completed a diagnostic check, charged $165 and then ignored me. I call the center they say talk to Vinny, I contact Vinny he doesn’t respond the entire week. And when I raise a concern, you’re completely rude and block me telling me go find another place. No one should be treated this way, you don’t have the understanding that some people only relay on 1 transport to get around unlike other who own multiple cars plus my registration was coming to an expiration and I need to get my car fixed to complete my smog, knowing it all you’re still treating your customers like crap. I don’t wish anything bad for you but maybe you should start being nice to your customers and respond timely instead of being rude.

santos ponce

★★★★★

8 months ago

I had a great experience at “Fast collision center”. From the moment I arrived, the staff was professional, honest, and respectful. My service advisor, kim was especially helpful—clear with communication, honest about the repairs I needed, and kept me updated throughout the process. The work on my car was done on time, and everything was perfectly. I really appreciate the excellent customer service and quality of work. Highly recommend this shop if you’re looking for reliable and trustworthy car repairs!

feliz collado

★☆☆☆☆

5 months ago

HORRIBLE customer service! I came in to fix my brake pads, and the worker asked me to write my information on a paper that said there was no warranty for the brake pads. When I asked why there was no warranty, he gave me attitude and said it’s because he doesn’t know if the rotors are good. I told him he should check them first before deciding that, and he got mad. Very unprofessional and rude. Don’t waste your time coming here. Terrible service and attitude!

Danny Tien

★★★★★

6 months ago

I took my car there to get some work done on my bumper and dent. The service was excellent. They went through all the little details step by step, and I was treated like royalty. Their staff are well-trained and knowledgeable. When it was all done, my car looked like new. A big thank you to Kim, the shop manager. She was great!

Tenya Goosby

★☆☆☆☆

10 months ago

I had them do some work on my manifold and hoses and caps kept coming loose causing it to lose fluids and over heat on the highway. They were kind enough to have my truck towed back to them twice that I remember shortly after the engine failed completely. So I had them replace the engine and my transmission which had begun to fail no fault of theirs on the transmission. After the engine swap I had to have the truck back at the shop about three times once the engine started shaking real bad and the computer said the engine was misfiring . So when I’m all the way in Sacramento working my truck full of tools and it starts doing the same thing . I think maybe I take a look under my hood and this is what I found (pictured below) when I called about this they told me I had to pay for a tow back to Oakland for them to look at the truck even after I sent them these pictures. After I sent the pictures they hung up and stoped answering my calls. All of these problems happened within weeks or months or individual work sessions performed on the ventricle.

C B

★★★★★

6 months ago

I came to FastCollison after I was rear ended. The service manager, Kim scheduled an appointment with me right away, provided an estimate and submitted it to insurance and she got an approval immediately with car rental coverage from the insurance adjuster within a day. The work was done in a week and the quality of the repair was excellent. I’m very happy with how easily everything was handled. Thank you very much. I highly recommend this business.