FasterLube Complete Auto Service

shadwcaster 3

★★★★☆

11 months ago

Good place to have work done in oil changes and not too expensive

Robinson Family

★☆☆☆☆

Edited 8 years ago

Its a typical oil change place they say it will be done in 20 and reality is it takes an hour. They gave me an estimate and then charged me $30 extra without approval from me. Once they have done it without permission you have no choice but to pay, bit I will never go there again.

Scott Perry

★★★★★

13 years ago

I took my BMW in for it's 90,000 service and Faster Lube was so much cheaper and so much easier to deal with. I use to have to take my car into San Jose to have it serviced but now I can have all my auto repair done right in Morgan Hill.

Estephanie Mendez

★★★★★

7 years ago

Great friendly service! Fast every single time, been coming since I got my first car. It’s nice having a car shop you can do Everything done at in Morgan Hill.

Sam l

★★★☆☆

Edited 7 years ago

They had my monte carlo for almost 3 consecutive months. It was returned with minor problems. Obviously if you pay for something you want your money’s worth so I took it back and they fixed the problems free of charge. Their customer service is slow but they know what they’re talking about when it comes to vehicles.

Ron Pollard

★☆☆☆☆

5 years ago

They said on the paper work my 2015 Audi came in marking noise and they found leaks. They took off my engine guard they never should have touched and mysteriously I was low on antifreeze and they needed to charge me for a full gallon. Took my car in for a safety review and to check for leaks. There are zero leaks. Will never go back there again. Paid $159 for a scam oil change and spent half the day dealing with a safety check today. As for my noisy Q5 I bought new it doesn’t make any noise. We need negative stars so I can give them 5.

Patricia Dial

★☆☆☆☆

3 years ago

****WARNING DO NOT GO HERE***** SCAMERS ***SCAMERS****SCAMERS** husband went here to get a SMOG. They told him he need an oil change or it wouldn't pass. My husband is a car guy. extremely competent car guy. Rebuild an engine in a day car guy. He declined and they took the car back again, came back a second time and said that the cat needed to be replaced because it isnt stock if he didn't they would report the car to the BAR. My husband had a few words to say and took the car to another shop where it passes no problem. the kicker after trying to scam us THEY DRAINED THE OIL AND LET HIM DRIVE THE CAR AWAY WITH NO OIL!!!!!!! he caught in time before any major damage was done, but this place is GARBAGE!!

Katherine

★★★★★

7 years ago

They were very helpful, professional and caring. They new we had to get a new smog on the car because we were purchasing the car before going to the DMV and they gave us a great discount, they also helped us look up the past smog test as well... Great folks!!!

Flor Flor

★★★★★

7 years ago

This business has been my go to for 4 years and I finally decided to leave a review today. I am very grateful for having such professional mechanics here in my home town. They have always provided me the best services for my car. As I read the other comments about this car shop I decided to write my review and speak up for this hardworking technicians at Fasterlube , after many years working with these wonderful talented individuals I can surely say I am very pleased with the services they always had provided me through all these years. Thank you Fasterlube and keep on doing such a great work.

Vince Font

★☆☆☆☆

3 years ago

HIGHLY UNETHICAL PRACTICES; this location tried to rob me. I was in town for my father's funeral a few months ago. While I was there, I dropped my mom's car off for a simple oil change. Within minutes, they called to tell me the car was leaking radiator fluid. I gave my approval for them to perform a diagnostic for an additional $80 or so. Half an hour later, they called to tell me there was a hole in the radiator and it would be $800 to repair. When I told them I couldn't afford it, they started walking the price down, which was an immediate red flag to me. I said no thanks and picked up the car (after paying some $150 for the oil change and "diagnostic"). While I was there, one of the mechanics told me the car was unsafe to drive in its condition and I was risking blowing up the engine. I took the car to a different auto shop and was told there was no such problem. A few days later, the car passed smog and safety inspections with flying colors. As I'm writing this review, I'm seeing numerous other one-star reviews talking about the same kind of unethical practices. I think it's only a matter of time before this place gets sued straight out of business.

Ewa

★★★★☆

5 years ago

I used these guys 3 times already and I'm really happy with their service. Once they fixed my car and the next day my car had engine light on again. I came back and they did diagnostics, found what was wrong and fixed it on the spot. Didn't charge me for the second visit at all. I think that was very honest on their part. I will use them again.

Ana Sanchez

★☆☆☆☆

a year ago

Don't go to this place. They scam you with the price they wanted to charge $2000 fix the gas tank for my ford . When I paid $500 some where else. DONT GO THERE!! THEY SCAM YOU !!

michael gonzales

★☆☆☆☆

a year ago

Went there yesterday for an oil change they stole a brand new cart out of our car. There's literally beer bottle caps all over the bench outside of their door. I wouldn't recommend this place unless yoy pick having your belongings stolen by the employees working on your car

Rita McCoy

★☆☆☆☆

8 months ago

This place sold me new tires and less than a year later they are bald. I tried to call and it went straight to voicemail. No customer service at all. Too scared to drive there on tires with no tread.

Robin Bezanson Realtor

★☆☆☆☆

a year ago

So disappointed. The whole area was so cluttered and full of junk that it’s hard to pull into. There was only 1 working bay out of 3. Then the attendant was rude and was trying to tell me that my oil was empty and he wanted me to sign that he isn’t responsible for any damage to my car. No way! I left. I felt so uncomfortable and knew this was a bad idea. Jiffy Lube to the rescue. Their place was organized and clean with friendly staff.

Isaac Gonzalez

★☆☆☆☆

a year ago

Horrible mechanic. I paid almost $3,000 in repairs, they share to come back to get an alignment done. I come back, their tool to perform the alignment is not working. Their brilliant solution is to have mechanic from a different shop come and do the alignment. I paid for them to get it done, not a different shop. Also, they say they open at 8. Yet, they don't have anyone that can do car repairs until 9. Oh, and get this, their cashier doesn't come until 10. A joke of a mechanic.

Sanger

★☆☆☆☆

2 months ago

I went for a smog check. The first time, they said the computer couldn’t read it and told me to drive it for a few days and come back. They charged me $45. The second time, they asked me to leave my pickup truck there for two hours and come back to pick it up. In the end, they charged me another $110 and said the problem was that they plugged the computer interface in wrong! If it were you, would you ever go back there again?!