Firestone Complete Auto Care

Kelly Sansone

★★★★★

3 months ago

Thankful for the service provided today by James and Mark on my vehicle. They went above and beyond to help me resolve the alignment questions I had and the tire cross rotation that was needed to stop the car from pulling right. I also have to say they helped other customers while I was there and those customers were very pleased as well. It was refreshing to see and experience such great customer service!! You don’t find that as much these days! Thank you James and Mark!

Denise Felder

★☆☆☆☆

a month ago

I brought my vehicle to this Firestone location for a battery replacement. Before authorizing the service, I specifically asked whether the Battery Management System (BMS) would be reset, as required for my vehicle. I was told yes. It was later discovered that the incorrect battery had been installed and that the BMS was never reset. This issue was ultimately corrected by another shop at no charge, but it should not have happened in the first place. Modern vehicles require correct battery specifications and a BMS reset after replacement, and customers should be able to trust that the services they are told will be performed actually are. Unfortunately, that was not the case here. I recommend customers double-check all work and documentation carefully if using this location.

Cristina Feliz

★★★★★

2 months ago

Went in and it was first time there. They did a diagnostic on my car and was able to let me know what exactly is wrong with my car. Explained to me thoroughly what needed to be done as priority. Love the customer service :)

latoya Griffiths

★★★★★

5 months ago

I love, love, love this Firestone. They work with their clients by listening and giving advice. Pablo didn't get annoyed at my many questions and different quotes, he was very patient. Jonathan the store Manger is an amazing asset to this store. I was very happy with the things showed me on the coolant and brake fluid strip. The overall service was OUTSTANDING. I AM NOW A CLIENT! I WILL DEFINITELY RECOMMEND!

Candy Parker

★★★★★

3 months ago

Although my Jeep required major repairs totaling over $2,000, the workers were very thoughtful and informative regarding the job. I am older and they treated me very well...cordial and kind. They expressed understanding of my distress at the cost of the work. I would recommend them to family and friends.

Julianne Gutierrez

★★★★★

4 months ago

Great service! The team at Firestone Complete Auto Care was quick, helpful, and kept me updated the whole time. Fair prices and honest recommendations. I’ll definitely be coming back.

Phyllis Denny-Battle

★★★★★

2 months ago

I’m very pleased with the service I received at fire stone today. The technician and managers were superb in there dealing with me and the care they gave to my car. Thank you guy’s very much.

Heather A

★★★★★

3 months ago

These guys are amazing!! Jon, James, Bobby and Frank are truly awesome. They will never try to give you something you don’t really need. Defin better then the Pine Ave location

Fernando Gallegos

★☆☆☆☆

3 months ago

The employee that checked me out let me know there is a nail on the side of the tire . I asked if I can see it and he got visibly upset , not sure why this is my car my tire my money . Therefore I will go to wal mart now and get work done I have had good experience there. What sucks is you can look my profile up with Firestone in Colorado they were my go to and I recommended them to everyone. This place not so much bad attitude about how I will spend my money. From my standpoint I’ll worry about what’s in my pocket and how I spend it. Figure out what’s your priorities is it quality work or what’s in a customers wallet .

Steven Wolin

★★★★★

4 months ago

Great service by new manager, Jonathan. Very personable and helpful. Previous manager, Sam retired. Coming here for years and definitely recommend. Leave extra time to make your appointment on time. The morning traffic on SR 200 was ridiculous between 0730-0800.

Meredith Nations

★★★★★

3 weeks ago

Got me in super quick. Wonderful and friendly service! Will definitely be coming back!

Dania Ravelo

★★★★★

5 months ago

🚀 Amazing Experience at Firestone! I stopped by Firestone just before closing because I found a nail in my tire, and Jonathan’s team went above and beyond to help me. Even though they were about to close, they treated me with kindness and urgency, making sure I could get back on the road safely. Jonathan and his crew were professional, friendly, and incredibly efficient. It’s rare to find such great service these days—thank you for turning a stressful situation into a great experience! Highly recommend this Firestone location and Jonathan’s team!

corene brown

★★★★★

6 months ago

Today I had my first experience with FireStone located on State Rd. 200. I must say I was very impressed with Store's Management. Everyone was pleasant and very professional. It was a pleasure. I will continue to make this my store for any future automotive needs. C.G.Brown Thank you for all you do

michelle reinhardt

★★★★★

2 months ago

They are always so polite and very helpful!! The service is outstanding. John got me right through today and I really appreciate the whole shop!!

B Sanchez

★★★★★

3 months ago

Jon, James, Bobby, and Frankie are incredible! Firestone is lucky to have these guys! So trustworthy and transparent with outstanding professional customer service! 10/10 recommend!

larry breton

★★★★★

3 months ago

Hunter, John, And James were very professional and knowledgeable, and Bob Green is the Best Mechanic, I have ever Known. A very enjoyable experience. Larry Breto

Margaret Basset

★★★★★

2 months ago

Hunter and James did a great job on my tire replacement. I purposely came back as a repeat customer because of their good honest service.