About Business
Firestone Complete Auto Care brings expert Car Repair solutions to the local community in Elyria, OH, Lorain. From Tire shop, Auto air conditioning service, Auto repair shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Elyria, OH appreciate their attention to detail, leading to a consistent 4.0/5 rating from 217 reviewers. By focusing on the specific requirements of the Elyria, OH area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Elyria, OH and beyond.
Google Reviews
Michael Conley
★★★★★
6 months ago
I've been coming to this location for years and I've always received great service. I've never had any issues with purchasing tires, tire rotations, and alignments. Ezekiel hooked me up when the tires I wanted were out of stock and I got nice Firestone tires. Appreciate you for being so professional over the years!
Stephen James
★★★★★
a month ago
Fast and friendly. I had a flat on my rental car and since they work with that rental company they were able to bill the rental company directly. I was worried about the flat being a hassle. What a relief!
Antonio Quintana
★★★★★
5 years ago
They did exactly what I asked of them while being respectful and not too pushy. They showed me all my options that included the walk away prices. After walking in, I was on my way home with new tires in less than 2 hours. I'd recommend & return.
Naomi Rummell
★★★★★
6 months ago
Got a huge bolt stuck in my tire and was on a time crunch between preschool drop off and pickup. Brandon was extremely pleasant and got me in right away and they patched it. Quick and friendly service!
Natalie Thompson
★★★★★
3 weeks ago
Wonderful Service! If you are a woman and you don't want to get ripped off.:This is the place to go!
Jess K
★★★★
☆
5 months ago
Firestone replaced my 4 tires and nuts on my Ford escape after a tire blew out. They were great to work with. They took longer than they originally estimated but didn't charge me anymore than what was originally quoted which I appreciated a lot.
Matt Ryhal
★★★★
☆
a month ago
I was happy that they told me the real deal just said I paid for a mechanic to tell me nothing. But that's the business. Overall trustworthy.
Andrew Bisbee
★★★★★
2 months ago
Terry providd great customer service to me. I have an Audi with 19 inch wheels and he provided a great price for 4 tires!
Christine Spencer
★★★★★
2 months ago
Ask for Ezekiel, he is great! He took the time to explain things I didn’t understand, was very patient and professional. I can’t recommend him enough! I will always ask for him when I’m at Firestone. Thank you!!
Andrea Hill
★
☆☆☆☆
a month ago
Extremely rude huffing and sighing, while I'm trying to explain what I need done. Definitely lost a customer and I will be letting friends and family know and hear my recorded phone call.
Jordan Lawrence Lawrence
★★★★★
4 months ago
Marcus and Kevin are two great mechanics and people! they helped get my car up and running smoothly while also making sure I got the best price. I would highly recommend this Firestone for any auto maintenance needs.
Raymond Fields
★★
☆☆☆
a month ago
Went there for an alignment check and to rotate tires. I am mechanically inclined and do most of my own auto repairs but things like this I take it somewhere. They did an inspection and came out and told me that the car needed coolant replaced, 4 new tires, and a new battery. I declined all of this because the tires are still within tread limits, coolant was done 6 months ago, and battery isn't that old. On the paper they gave me before leaving it said that my battery was still within specs but they wanted to charge me $386 for a new one. I declined all their suggestions and just got done what I went there for. The mechanics must get a commission on what they can up sell you.
Don Dale
★
☆☆☆☆
a month ago
Went for just an oil change. Was told my brakes needed attention,,, NO THEY DON'T!!! ''Rotors look glazed'' NOPE! Pads may be worn'' THEY'RE NOT! I INSTALLED NEW BRAKES BACK IN SEPT!! '''I DID''' Try to ''up sell'' me?? I will not be back!
Kyle Connolly
★★★★★
6 months ago
Overall experience was fantastic! Ezekiel kept me update throughout the whole process, didn’t pressure me into any extra services, just informed me on all my different options and what could be done for my car with prices. Driving after, the brakes have never felt so smooth. Definitely will be back for tires, and other services. Thank you very much!
golden_age_photography
★★★★★
2 weeks ago
The meachinc Desiree is really pretty , friendly and professional I got my tiers done in no time at all, an oil change and she fixed my steering issue where my old meachinc failed to mention was a bad part. I highly recommend requesting Desiree when coming here
Jason Mahilo
★★★★★
a month ago
My family and I came in because our tire ran flat. It was 6:00 and all the techs were busy, but Ezekiel saw my kids and said he would make sure we got taken of even though he really didn’t have time today. His techs stepped up and got our tire repaired. Can’t say enough about this guy and his team!
Charley McCollum
★★★★★
5 months ago
Kevin and Desiree did awesome thank you guys. I was kept up to date through the whole process. I got an oil change, new shocks front and back, 4 new tires, new brakes on the front, and an alignment. They did all that for a great price and in a timely manner. The work done was great and my old beater truck feels like i am driving something new. Highly recommend them.
keena horton
★★★★★
a month ago
would give 10 stars if i could. They helped my wife and I out with her Cadillac 2012. I love that they ordered parts from auto zone next door, revived them in 15 minutes, immediately started working on her car. Dylan and Ezekiel need a raise for sure!!! The whole team needs a raise! They work so hard in there. I waited while wifes car was getting worked on and noticed how they give their 100% to every single customer. Very friendly, professional and affordable. Definitely going back here
E&M Jeter
★★★★★
a month ago
I have to say that Zeke and Brandon are amazing at what they do! I definitely recommend Firestone S Abbe if you’re looking to get great quality work done at an affordable price. Thank you again to this team and there amazing work.
Briana Williams
★★★★★
a month ago
Dylan and Ezekiel were amazing!!! Just got an oil change a month ago somewhere else, and every time I stopped at a red light or stop sign the car would say oil pressure low turn off engine. Omg they took great care of my car and myself. I’m literally just a girl lol they definitely dumb it down to where car talk is understandable. AND they even looked out with the discounts. Not too pricey either. Super honest & friendly. This will definitely be my new car shop! Thanks guys!!
