About Business
Residents of North Las Vegas, NV, Las Vegas have long trusted Firestone Complete Auto Care for their expert Car Repair needs. Whether you need assistance with Tire shop, Auto air conditioning service, Auto repair shop or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 3.7/5 rating with 332 reviews. Throughout Las Vegas, and particularly in North Las Vegas, NV, Firestone Complete Auto Care is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Firestone Complete Auto Care for any Car Repair inquiries or to schedule a visit to their North Las Vegas, NV facility.
Google Reviews
Alex Rainwater
★★★★★
5 months ago
Both zae and aj were very helpful in letting me know what was going on with my car. As much as it hurt to spend 230$ on tires and an oil change they still did wonderfully.
Emily Giza
★★★★★
4 months ago
Firestone was so easy to work with ! AJ was extremely helpful and made the whole experience seamless. He helped answer our questions and provided excellent service.
Joseph Farfan
★★★★★
7 months ago
I was stranded with a flat tire and luckily they were open. Even though they closed in 5 minutes, the SSS Aaron and his friendly compatriots Jose and Diego went above and beyond to make sure my tire was patched. Because of this great experience, I now only get my car repairs done here. The entire team has been amazing and treated me great. Shout out to the rest of the team, Levon, Grant, Zae, Sean, Angel, and Rob who always helped me when I’ve been in a pinch.
c woods
★★★★
☆
5 months ago
Also wanted to share the assistance and over all care taken with my vehicle and concerns I had by the store manager, Levon Orchanian and service mechanic, AJ. Thank you again. Some issues were addressed, but since prices were high in my opinion I didn't get all my repairs done at this time.
Darrell Fisher
★★★★★
4 months ago
Really great service I came in an hour early I was planing on just sitting in my car but the guy came and got me and got me set up for my appointment and I got out before my appointment time even started. Really great team and staff
May Cruz
★★★★★
3 months ago
Levon took great care of us. Had some screws in my tires and he was happy to assist me and even provided caps for my tires since they were missing.
Jacob Hernandez
★★★★★
6 months ago
Levon was the most helpful, professional, nicest person I’ve had the pleasure of interacting with. He helped my mom diagnose an issue with her truck purely out of the goodness of his heart. Wouldn’t accept a penny from us for adding a quart of oil. I can’t recommend this place enough. The Firestone guys are top notch!
Arnette Lampkins
★★★★★
4 months ago
They were very friendly and honest. They kept me aware of what was going on throughout the process. I have been bringing my Camry here for 8+ years and never disappointed.
harland hoel
★★★★★
3 weeks ago
Aaron helped with getting a tire replaced over the phone I had a blow out in the freeway and he worked diligently to help resolve the issue He ordered tire and next day it was replaced Wonderful service and communication
Clintonia Davis
★★★★★
a month ago
Love this Firestone, Everyone is so nice and helpful. I've been coming here for almost 10yrs, fast service and they keep u informed of your cars status.
Ausha Goldstein
★★★★★
2 months ago
I’ve been coming here for years now and the service is always amazing. They filled the tires of my new car when I couldn’t and discovered a leak and fixed it quick. Great service.
Demelda Tippen
★
☆☆☆☆
Edited 3 months ago
I checked my oil before and after oil change. The oil had been topped off and a picture of my oil filter showed that it had not been change. Management would not refund my money, but offered to re do. I told them I couldn't trust them I would never let them touch my car again.
Teri Kramer
★★★★★
a month ago
The guys here at the Craig and MLK location are amazing. Being a female I feel very confident about the quality they give me. I will miss Levon the stores manager, he’s been great, they all have. Thank you guys. Teri
Dr. Pierre
★★★★★
2 years ago
COMPLETE CARE IS CORRECT! The staff is always busy, but somehow they always find a way to take care of new customers as well as existing customers. The place is always busy and overwhelmed with business and they always try to do the best to service EVERYONE!!! INSIDE IS ALWAYS COMFORTABLE, CLEAN AND RELAXING. The owner should be proud and well informed that this staff on a daily basis will go above and beyond to help service and assist consumers. And for those reasons alone, I will ALWAYS patronize this well organized and friendly business!!! 5⭐️ (below are photos that this Firestone has serviced “in one way or another” over the years)
Drea
★★★★★
a month ago
Traveling from Washington to Arizona. North of Vegas I noticed a horrible issue with my back tire. Called Firestone and Grant had scheduled me for 7 am they have me back on the road in less than an hour. Great service! If you need car services, highly recommend!
Michael Arguelles
★★★★★
3 months ago
Aaron was very helpful when I called at first around 9:30 in the morning. I told him what happened with my car and he offered exactly what I needed. I came in about 30 minutes later and was done within about an hour. They were very kind and efficient here, but shout out to Aaron for being very helpful!
Brandon Murphy
★★
☆☆☆
a month ago
Had an appointment for 1pm for a single tire change. Figured I’d be in an out within the hour since I made an appointment but it took a total of 3 hours. Took them 2 hours before even touching the car, not even a single word to me either. What’s the point of an appointment if it wasn’t gonna be done at the time of the appointment?
Markie Montoya
★★★★★
4 months ago
Levon is truly amazing! As a young woman, we all know the stress that comes with dealing with car issues, and it’s not always easy to find someone you can genuinely trust. Levon made everything feel so simple and stress-free. He was honest, patient, and explained everything clearly without making me feel pressured or confused. The service was quick, smooth, and I left feeling confident and taken care of. If you need someone reliable who actually cares, Levon is the one. Highly recommend!
Forrest F
★
☆☆☆☆
2 weeks ago
Do not take your car here! Would give negative stars if I could. Brought in mine and had it worked on. When I scheduled the appointment, I let them know it was due to the AC fan kicking on and off repeatedly while idling (happens every 7-10 seconds followed by it then dropping back to normal). They called my wife mid day and said we dropped it off for a check engine light. She was confused and then said it was due to AC and a heating issue she thinks but didn't know as it was my car. They didn't even keep notes on why our appointment was happening. Not organized at all. They then call me hours later, and let me know that there's nothing wrong. Got nothing but attitude from the guy while I explain there is clearly something wrong. He tells me it's not overheating and I let him know I'm aware - it's the AC issue I called and made the appointment about to begin with. He huffs and gets off the phone rudely, and then I have to call back 30 minutes before closing to find out the car is on a test drive but that the noise I'm hearing is totally normal (it's not - I've had the car 5 months and last week this started happening). Also - why is my car still on a test drive but they have determined nothing is wrong as he is telling me on the phone and saying I can come grab it? The cherry on top is picking the car up and still having to pay them while they tell you nothing's wrong. Avoid at all costs. Now I will be taking my car which definitely has a cooling fan issue to a new shop tomorrow. Day wasted, no resolution, no attempt to try and figure out what was wrong and no customer service. 0/10!
Erin Barter
★★★★★
4 months ago
I love Firestone, especially the North Las Vegas location. All the guys here are amazing and knowledgeable. As a female, other mechanics have treated me differently and have tried to over charge me or overly pushed me to get things I didn't need done.This location has never done that. Gotta call out Grant for his great customer service too, it's top notch. The fact that they give a discount to military members is a great thing as well.
