About Business
For professional Car Repair care in Hagerstown, MD, Hagerstown, look no further than Fitzgerald Collision Center Hagerstown. Their team excels at delivering top-tier results for Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 4.4/5 rating based on 25 pieces of feedback. They have become an integral part of the Hagerstown, MD community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Hagerstown, Fitzgerald Collision Center Hagerstown is ready to assist with your next project or repair.
Google Reviews
megan
★★★★★
2 years ago
They were so kind to me and explained everything they could. The only nice part of my entire experience with a totaled vehicle.
Connie McAllister
★★★★★
2 years ago
Thanks Fitzgerald collision team for an excellent job on my chevy Spark !!!! I am so pleased with the results & would highly recommend your work :) Thanks again !!!
Jessica Martin
★
☆☆☆☆
2 years ago
I’m unhappy that a scheduled 1 week repair took over 30 days and left my family with out of pocket expenses with a rental car as well as lack of communication made it more stressful in preparing for holiday travel, etc.
GARY Palmer
★★★★★
2 years ago
I dropped my car off on Monday and it was ready Thursday afternoon. They did an excellent job. I think it looks better than it did before the accident.
Bill Kendle
★★★★
☆
2 years ago
I had my SUV body work done there . They charged me reasonable price. It was done less time then said it would be. Workman ship was excellent. If ever needed again I would go to them.
Jim Pleasant
★★★★★
a year ago
Everyone I met along the way was very, very professional. I was a victim of a hit and run which completely crushed my driver's side door... When I got my car back it was like it just rolled off the assembly line. Fantastic people work there.. 10 star rating... Thank you..Thank you..Thank 6 Fitzgerald
Chynah Brown
★★★★★
2 years ago
Great Experience, Darren Cooper at collision was great and was super helpful when it came to advice with handling my totaled car. Overall great team and kept communication with me throughout the process. Would highly recommend them for all services!
Fay Miller
★
☆☆☆☆
a year ago
Took car in for airbag recall- first time I was told part was in- had a ride after I called them to see status ( after an hour) it was just sitting there - part wasn’t in! Then second visit rude blonde haired guy told me they left my car running because I needed a new battery and starter- I realized they disconnected the battery because my clock was off! Ran the same as always- took to my shop - said battery and starter were fine!!!Horrible, unreliable service!!! I wonder if my airbag was fixed?!
Randee Deener
★★★★★
a year ago
I hit a deer on my way home from work, messed up the front of my car pretty bad. They were super nice and helpful throughout the whole process. I have never had to take my car in to get work like this done. They called and gave me updates, ended up being finished 2 days earlier than expected. They even cleaned the inside. Thank you guys so much! My car looks brand new
John Edwards
★★★★★
2 months ago
We were completely pleased with the work that was done on our vehicle.
Adam H
★★★★★
4 months ago
Denny was awesome, all service was performed perfectly and Denny delivered as he said he would. Highly recommend
Christina Dana
★★★
☆☆
a year ago
My car has been here for almost 2 weeks to repair a scratched bumper. They had a system outage and failed to tell me when I was recommended to them by Geico for repairs. So my car sat without having an estimate done. I keep checking in and Wednesday rolls around and they are waiting for a part. OK. Friday comes and still no part. Then the following Tuesday comes and they still don't know where this mysterious part is. The lady in the office is very nice and informative on what she can be. However the repair department lacks
Christopher Young
★★★★★
3 months ago
Super fast fitz had my truck for 3 days. The automated text service and real person kept ne in the loop of the progress
Danielle Kelley
★★★★★
4 months ago
Very happy with the work that was done on my vehicle. Inside was super clean. Every person I dealt with was so friendly.
Mona Robins
★★★★★
4 months ago
Office staff very kind..great communication through process..everything done in timely fashion when in office..my tire had a slow leak aside of my damages but they did pump it up for me which was very nice! Highly recommended!
Dennis Strong
★★★★★
2 months ago
From the initial estimate to the completion of the repairs. Fitzgerald was professional, courteous and a pleasure to deal with. The vehicle looks great. It’s looks like it did when I first purchased it. Thanks Fitzgerald Collision Center.
Dee Stivers
★★★★★
4 months ago
Chris Reed was great to work with. He kept me updated and was sent a video of my brakes that needed replaced. I was updated every step and everything was done on time. They even detailed my car which I wasn’t even expecting.
David Sperow
★★★★★
4 months ago
My car looks amazing they did an amazing job!! Also the turn around was so fast, only 3 days!! I highly recommend them to anyone who has to get their car/truck repaired. The staff are some of the friendly people around! I would choose them again!!
Christina Frazier
★★★★★
3 months ago
Excellent service! I have been a client for Fitzgerald for over 30 years! They are always improving their process to make things easy for their customers. These guys are knowledgeable, accurate, friendly and go above and beyond to make their customers happy! First I noticed I got daily updates on the process and progress of my vehicle. Letting me know each step and where my vehicle was in the process. After my repairs were finished my truck was cleaned. Not just any clean. They even vacuumed and clean my interior which embarrassing to say I hadn’t cleaned in a while. I drive in it all day everyday and it was a disaster lol. It came out looking like a brand new truck! I couldn’t be happier! Thank you collision team for all your wonderful assistance
Hubbard Caster
★★★★★
2 months ago
A deer crash caused right front damage to my 2015 Chrysler 300. A pretty bad crash. Fitzgerald collision repairs made my Chrysler 300 look showroom perfect. Look at the before and after photos.
