About Business
Five Star Hail Repair is a highly-reputable Car Repair service provider based in Amarillo, TX. Five Star Hail Repair covers all facets of the Car Repair industry, with a focus on Auto repair shop. With over 80 reviews and an average rating of 4.7/5, Five Star Hail Repair is a trusted name in the industry. Their presence in Amarillo, TX ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Brett Heinen
★★★★★
6 months ago
Josh and Allen made it quick and painless for me to get my car fixed. They walked me through the process and kept me in the loop until my car was ready.
Christopher Smith
★★★★★
8 months ago
They did a great job on my vehicle. They handled all the insurance issues quickly. Very professional, nice, and friendly
Gilles Renault
★★★★★
a year ago
Five stars from me! Josh and Leo estimated the job fairly, but the bill was half the estimate! The old 1st gen Dodge looks great! Thanks for the ride from breakfast, too! Great folks to deal with, and the repair was spot on. I'll definitely bring my next victim, er, car to these guys!
David Kineman
★★★★★
8 months ago
Josh made the process absolutely seamless and did excellent work. I had just bought my vehicle a couple weeks before the hailstorm so it was even more frustrating to see the damage. I can honestly say there’s not one blemish on it anymore. Can’t say enough good things about this business!
Zoie Lynn
★★★★★
a year ago
I took my 2024 Camry into 5 Star Hail Repair a few weeks ago. The guys running this business are amazing, they made the entire process easy, they handled my insurance company, and booked my rental vehicle. Not only did they make the process easy, I paid nothing out of pocket. My car now looks brand new and I would HIGHLY recommend them to anyone in need of hail damage repair!!
James Judd
★★★★★
4 months ago
It was excellent they handle everything made it very easy,and my truck looks like it did when I first bought it.
Scot Hatfield
★★★★★
Edited 6 months ago
EDIT: Second time doing business with 5 Star, and it was still a fantastic experience. They reached out to me within minutes of my initial contact, set things up faster than anywhere else, and showcased excellent customer service and quality work on my vehicle repair. I can't recommend them enough. They will no doubt be the first company I ever contact if I need future repairs. ***** Everyone I spoke with was professional and courteous. They made the process smooth and easy and did excellent work. I'd gladly do business with them again and recommend them highly!
Mallory Priest
★★★★★
6 months ago
Highly recommend! Great job and I received my vehicle back in a short time period. Looked just like new!
Sandra Figueroa
★★★★★
9 months ago
Five star hail was amazing. Josh took very good care of me. Any questions I had he always responded fast and always answered his phone. He kept me updated on everything that was happening with my truck. My truck looks amazing thank you 5 star hail. Will be my go to from here on out.
Curtis S
★
☆☆☆☆
Edited a year ago
Avoid this business. I had two vehicles repaired at this business and both had problems after. I have tried for months to get them to fix parts they broke during the repairs and they will not get back to me or answer calls. This is one of the worst experiences I have had with a business and will recommend avoiding them entirely and going elsewhere for hail repairs. They will lie to you and avoid taking responsibility for damages they cause after payment is received. Photos of incorrect, broken and stripped screw's used to install sun visiors and broken clips on upper console.
James Hebert
★★★★★
5 months ago
Josh and Alan definitely earned this review. Both of my vehicles were pelted by this recent Amarillo hail storm and I could not be more pleased in choosing these guys for the repair. Thank you
Joe Landeros
★★★★★
Edited 3 years ago
Had my car returned to me after all of the hail damage was repaired. Five Star did an AWESOME job! My car looks brand new again! They even washed the car and cleaned the inside. No more corgi glitter. Special shout out to Sam AKA Pops who did the amazing work.
CristiL Dollar
★★★★★
6 months ago
These guys took my almost new hailed on expedition and made it look new again. Took their time to make sure every thing was repaired. They worked with my insurance, made sure I had a car to drive and called with updates. I never want hail damage again.. but if I do I’ll be going back here.
Krystal Howard
★★★★★
2 years ago
I’ve been in the insurance industry for almost 8 years and I’ve always heard horror stories about the paint chipping after a few months. So I was always skeptical until now! Allen Koko and Josh assured me that no paint would be needed. These 2 men made my experience with this company more than a 5 star! The customer service was so great I had to come write about it! I’m absolutely delighted to say don’t think twice about taking your vehicle here just do it! Thanks guys y’all are great!!
Lorenzo Skinner
★
☆☆☆☆
4 months ago
They do great bodywork, but please check all your trim and clips because I had to go back several times for them to get it right and they also broke my windshield fluid valve and didn’t even plug in a ground wire that goes to the windshield wiper harness I tried, replacing the valve on the driver side because it was completely broken and not clipped on right and it’s still not working properly but at this point, I’m done with them, not trying to own up to their little mistakes when you should get your car back the way it was dropped off the valve it’s still not working right but at this point i’m frustrated with all the things that were broken and some of them were even JB welded back so just beware make sure you check all your trim and panels. Also my door panel wasn’t fastened on the clip so I had to do it myself just be mindful that they’re not very great at removing your trimor panels so make sure everything is back on their right and no broken clips or stuff under the hood when they remove it like they left mine
B Farmer22
★★★★★
4 months ago
Great service as well as customer service! Josh, Cody and Alan were fantastic. They got my vehicle in their shop and back to me in a very timely matter. My Vehicle looks great! I would highly recommend to anyone needing Hail or any PDR work.
A Bandera
★★★★★
3 months ago
They did an amazing job at fixing the Hail damage on the hood and roof of my truck! When you go talk to Josh he is very helpful.
Ernestina Lopez
★★★★★
8 months ago
Five Star Hail Repair staff was excellent! They were friendly and very helpful, they went above and beyond to help me with my insurance and to get me into a rental. Josh kept me informed the whole time till it was time to pick up my car. I was very impressed by the work that was done my car looks like new again.
Stephen Ornelas
★★★★★
a month ago
From start to finish, the team at 5 star made my repair process so easy. They went above and beyond to get my vehicle looking great. The overall experience has absolutely earned my return business, and i will definitely recommend them to everyone. Thanks!
Kalyn Shafer
★★★★★
2 months ago
Lives up to the 5 Star name! Josh and Allen are great! Not only did they get my car in for both a fast and efficient estimate and then repairs quickly, but they handled getting my rental lined up, took me to get the rental, dealt with everything with my insurance, and returned the rental for me when I picked my car up from them. My car no longer resembles a golf ball and they made the experience really stress free. I'm very happy with everything overall and cant highly recommend them enough and if I ever need repairs again I will definitely be going back.
