Fix Auto Modesto - City Center

Natika Mabry

★★★★★

2 months ago

⭐⭐⭐⭐⭐ I had a great experience with Fix Auto USA. From start to finish, the process was smooth, professional, and stress-free. The staff was friendly, communicative, and kept me updated throughout the repair. My vehicle was returned in excellent condition and looked as good as new. I truly appreciate the quality of work and customer service. I would definitely recommend Fix Auto USA to anyone in need of auto repairs. Thank you! Ruth & Natika

Sharon H.

★★★★★

Edited 10 months ago

I was in an accident on 4/2/25 and my HR-V was towed the same day. Mary contacted me 4/2/25 and showed me around & explained what the process would be. Fix Auto would update me to let me know the status if car was repairable or not. Since my car has been repaired and driving it so far I have not had any problems to my knowledge and my HR-V looks beautiful. I want to thank Leilani, for her professionalism and understanding and patience. I also want to thank all the team for their hard work, professionalism, & friendly customer service care - Vimal, Brian & Mary!! As well as anyone else who was involved with repairing my vehicle. You all did a wonderful job. Thank you!! Attached are some before and after photos of my HR-V.

Marcus Laniohan

★★★★★

10 months ago

I am extremely satisfied with the repair process and results for my Model 3 at Fix Auto. Their amazing service allowed them to complete the repair before the anticipated deadline, and they maintained constant communication throughout the entire process. Bryant was exceptionally helpful and provided comprehensive answers to my inquiries, and the CS reps were excellent with communicating with Tesla insurance as well as providing me with timely updates. The overall communication was impeccable, and they exceeded my expectations significantly. The repair area is now in pristine condition, as if no damage ever occurred. I highly recommend Fix Auto City Center to any Tesla owners in need of repair services!

Demetrius Kelly

★★★★★

a month ago

Great experience! The team was professional, kept me updated, and did an amazing job repairing my Tesla. The car looks brand new. Highly recommend for anyone needing Tesla-certified collision repair.

Angel Lopez (Skincarewithangel)

★★★★★

2 weeks ago

Was super impressed with the customer service from the receptionist to the mechanics. Everybody was super kind super helpful. Also, the communication was 10 out of 10 every step of the way they let me know what was going on what to expect honestly, it was the best service I’ve ever gotten

bump wavy

★★★★★

2 months ago

They took exceptional care of my Mercedes C63 AMG and handled all the details that come with a German car flawlessly. The quality of their work, professionalism, and attention to detail truly exceeded my expectations. I highly recommend this shop to anyone who wants their vehicle treated with expertise and respect.

Sukhbir Atwal

★★★★★

3 months ago

I chose to take my Tesla Model 3 to Fix Auto Modesto City Center because they are one of the few shops in my area that actually are certified to repair Tesla vehicles. I read other customer reviews prior to choosing Fix Auto and they led me to believe that the quality of the work from Fix Auto would be excellent. I was impressed with the work that was done on my vehicle and I appreciate the warranty that offers peace of mind. I would recommend bringing your vehicle to Fix Auto if you need to get it repaired after an accident. If you have a Tesla in the Modesto area and need it repaired, this is the shop to come to.

Rob Rey

★★★★★

5 months ago

Excellent customer service! They were very thorough and even helpful with transport to the rental company. I was also able to drop my rental off with them when I picked my car up and they took care of returning it for me. Amazing work on my Tesla and they gave my car a nice vacuuming and wipe down to top it off. Overall a great experience, would recommend to anyone needing some body repairs.

rafael mendez

★★★★★

3 months ago

Excellent service both inside and outside the shop. The receptionist are very caring and help you every step of the way. My mother took her Tesla model s and they even went above and beyond to help with other issues with the vehicle. Definitely recommend both locations in Modesto.

Gabriel Rocha

★★★★★

a year ago

Literally the best place at least in the 209 area that you can get your Tesla repaired. I did very thorough research on were to get my Tesla repaired. Read all the bad reviews for every Tesla certified auto body shop in the area. No shop is perfect and no matter how good they are they are all bound to have a handful of bad reviews. But when you compare the bad reviews of this business to other ones you will see that they are actually very minor complaints and you can’t please everybody no matter how hard you try. When you read bad reviews from the other places it’s mostly nightmare scenarios. The other places will keep your car anywhere from a couple weeks to a couple months until they get the parts in or unless they have a huge backup and not enough labor to get to your car in a timely manner. At Fix auto city center in Modesto I took my car in for an estimate which only took like 5 - 10 min and told me that once they get the parts in then I can take my car in. They told me for example, that if the replacement glass arrives broken they don’t want to keep my car longer than they have to since they will have to order another new glass, wait for that one to arrive, which means the customer will be without a car even longer and might have to keep paying for a rental even longer. Even when they did receive the parts which only took a few days, I didn’t have to take my car in that exact day. They were flexible and gave me a few days to turn it in if need be. Other shops don’t care and will keep your car even if they don’t have the parts yet and will get to it when they get to it even if they are backed up. Everyone treats you like a million bucks here. They don’t judge you and are very friendly people. They send you daily reminders to keep you up to date on what’s going on. Also please don’t take your Tesla to one of those official Tesla collision centers.They hire just anybody and train them but this means that you are getting very inexperienced technicians to work on your car. They will rush through all the work since they are always backed up with all the teslas coming in daily. The official Tesla collision centers don’t have a reputation to worry about since they work under the Tesla umbrella and tend to be rude most of the time and there will be a lot of miscommunication. With the official Tesla collision centers you also just drop off your car and don’t communicate with anybody so who knows if everything will be addressed and repaired correctly and this can create a very frustrating headache inducing experience. This business has built a strong reputation for themselves over the years, are personal and really care about all their customers. They are also a Tesla certified repair center with proper training. They hire very experienced repair technicians. Almost forget but when I took my car in they told me it would take about a week but actually got done in 5 days. It took me an extra day to actually pick it up since I was busy but they were more than happy to keep it until I was ready. They also cleaned the interior/exterior and charged my car to 100% when I picked it up. Finally I think that’s it sorry for this long review in case anybody is reading but hopefully I provided you some very helpful and insightful information to help you make your decision on were you will get your car especially a Tesla repaired at. Highly recommended this place though if that wasn’t obvious enough. Hopefully nothing happens to my car again God forbid but if it does well I don’t have to think twice about were I’m taking my car. Thankyou to the whole team 🙌

Mrs. McGinnis

★★★★★

4 months ago

I got into a pretty bad car accident that left me really shaken up, but Fix Auto Modesto made the entire process of getting my car looked at and repaired incredibly smooth and stress-free. From the very first phone call to schedule my appointment, I was treated with kindness and understanding. Leilani, the front office receptionist, is one of the sweetest, kindest, and most helpful people I’ve ever met. She was patient with all my questions, kept me updated, and truly made me feel cared for during a really difficult time. My main point of contact was Brian, who handled everything with professionalism and compassion. I explained my situation to him, and he took care of everything he kept me informed about what was happening with my vehicle and gave me a realistic timeline of about two weeks. When I dropped off my car, I needed a ride home, and they went above and beyond by arranging a courtesy drop-off for me and my daughter. Our driver, Vimal was also wonderful such a kind and genuine person. We had a great conversation during the ride, and it really helped ease the stress of the day. A couple of days later, Fix Auto called to let me know that unfortunately my car was being declared a total loss. Even though the situation wasn’t ideal, they still tried to help in every way they could, including assisting with my rental situation through insurance. When my insurance required me to return the rental, I decided to pick up my car as-is. When I came to retrieve it, the handoff was handled with the same care and support Russell was kind and shared his personal experience with his insurance comforting me. I did noticed my car was making a strange noise (completely unrelated to their work), and they immediately offered to take a quick look and make sure it was safe for me to drive. Vimal went out of their way once again to ensure I felt comfortable and taken care of. Overall, I can’t say enough positive things about this shop. The entire team at Fix Auto is professional, transparent, and genuinely caring. They treat you with respect and handle everything with what I can only describe as gentle hands you truly feel like you and your car are in good hands. Thank you, Fix Auto, for turning a stressful situation into such a positive experience!

Gurdish S

★★★★★

a year ago

One of the best body shop I’ve ever been to. It was very positive and pleasant experience throughout the whole process of getting my car fixed. Front desk staff is Super nice and Vimal really went out of the way to Help in getting my car repaired perfectly and on time. My tesla rear looks more better than it came out of factory when it was new. Best quality body shop in whole valley.

Austin Purdue

★★★★★

6 months ago

Fix Auto did an amazing job repairing my Tesla. Their customer service was on point from start to finish—professional, friendly, and always keeping me updated to make sure everything went smoothly. The process was stress-free, and my car came back looking flawless. Highly recommend them for quality work and great service!

Ryan Reddy

★★★★★

a year ago

Amazing experience! If I could give more stars, I would! Professional, courteous, timely, and very caring towards the customer. I highly recommend Fix Auto repair service. Vimal Reddy you are the man! Management showed me so much love as well. Always in great hands at this shop. Fix Auto, keep doing what you do. Thank you for your awesome service! God bless your amazing team!

Al McNeal

★★★★★

2 years ago

Shawn Barkhou at Fix Auto Collision in Modesto was an amazing vehicle manager! He kept in constant contact with me about my repairs. They fixed my vehicle ahead of schedule and it looked like a brand new car when I got it back. They even detailed my vehicle and cleaned out my trunk space! I hope I never need car repairs again but if I do I'm going to see Shawn at Fix Auto Collision in Modesto! If you need Tesla repairs this is the place to go. 1st class treatment! Thanks Shawn!

BlueFox284

★★★★★

Edited 4 years ago

Got in my first ever accident with my first ever brand new car. Needless to say I was bummed. My insurance company (Progressive) had Fix Auto in their network and recommended them. Marshall and Beverly were courteous and professional. Both answered any questions I had and were very helpful. About a week later my 2021 Malibu was finished and looked as new as the day I bought it. Paint matched perfectly and body panels lined up spaced. Hats off to the guys in the shop- they do excellent work!

Jay Corrales

★★★★★

10 months ago

Bryan and Kati help me since the beginning they were a very friendly staff respectful and very good at communicating with me I would definitely trust this shop with your Tesla they are certified to work with Tesla my paint is back to normal thank you !