Fix Auto South San Jose

Abhijeet Palatkar

★★★☆☆

Edited 3 months ago

Used to be good. I was a regular but the new staff is very irresponsible and clueless. New manager Mario is good and understands business

Gerardo Garcia

★★★★★

a year ago

At Fix Auto south San José, they have great customer service! Jonathan at the front office was always updating me on the stages my car was going through. Once my car was ready I received a call for a pick up. My car looked brand new upon arrival like there was no accident before. Very pleased with the work done by the team there.

Lei M

★★★★★

2 years ago

Trustworthy/Integrity The person who hit my vehicle didn't accept liability for a while and Fix Auto San Jose advised me not to bring in the vehicle yet as I might end up paying for the repairs. They think in the best interest of their customers. Exceptional Customer Service Sabrina was very knowledgeable and helpful in explaining the whole process of the repair, and went above and beyond in explaining how the insurance claims work with them, and the rental. She'd even follow it up for me for both insurance and rental. As they were working on my vehicle, I'd receive a status update from them via text message which was convenient. Flexible I'm only available via text messaging and after 3PM. I appreciate them working around my tight schedule. Quality/Reliable/Dependable The team members who worked on my SUV were prompt, did a thorough inspection and returned it to me all newly washed and clean. They also offer a lifetime warranty on their work. I had a pleasant experience. If you want peace of mind, let Fix Auto South San Jose take care of your needs.

Victor Gutierrez Arriaga

★★★★★

7 months ago

Best Autobody experience ever, my car was taken care of as if it was one of there own leaving at peace and letting the professionals take care of my car. Thank you Fix Auto South San Jose.

Huyen Tran

★★★★★

a year ago

Very good job at Fix Auto South San Jose, delivered on time. Work updated daily and good customer service. Manny is courteous, nice and helpful. He helped with all insurance paperwork. Repairs are well done, looks like a new car after work done. They even cleaned inside the car, so the car looks new inside and out. Thank you Manny and team for taking care of my car. Definitely five stars.

LAURA BRYANT

★★★★★

a year ago

Mario & his employees did an exceptional job taking care of my car while I was in the hospital.I had been in an accident involving the front end of my car & several other areas where the paint had been scratched off. They delivered the car to my house & it looked as if it was a new car!! They also cleaned the inside, all this at no extra charge. I was very happy with their work & would definitely go there again if I needed body shop work on my car. Thank you Mario & all!!

Mohan Jayapal

★★★★★

a year ago

Great place for auto body repairs. I had my car part stolen and was recommended through my insurance to get it fixed here. From start to end, everything was professionally handled. And I got daily updates about progress and they also finished it early than expected + did car wash. My car looks brand new now!

Jalliyah Camacho (Jalli)

★★★★★

a year ago

The people that worked there are so friendly and wonderful to talk to! I dropped my car off on Wednesday and they estimated depending on the repairs, it’ll take a week. They actually finished repairing my car on Friday before the Labor Day weekend rolled around. They’re also super honest and also to not charge the extra $50 for using credit/debit card. Love to work with them again!

Dianne Carillio

★★★★★

8 months ago

Fix Auto Collision is a A+, 5 Star, business. Not only is their expertise and fine tuning touches a huge asset to the business, the customer support is above and beyond. Fix Auto goes all out to make sure you are taken care of and your vehicle is professionally serviced. Please consider using Fix Auto for damage repairs to your vehicle. BTW, I am a retuning customer of Fix Auto !

Satyam Jani

★★★★★

9 months ago

They fixed my car's door handle issue very quickly and at a very reasonable price. They gave me the estimated time to fix and cost right after looking at the car and actually fixed it faster and at lower cost than the estimate. Honest and hard working guys. I would totally recommend it.

MT Hong

★★★★★

7 months ago

All services were excellent. Victor took great care of customer service. I received weekly updates via text about my damaged car, and the repairs were done very thoroughly. When my car was returned, it was in like-new condition. I’m very satisfied with everything.I would like to recommend this shop for everyone.

Anthony Montoya

★★★★★

7 months ago

I had a fantastic experience at Fix Auto Collision. They were very communicative, walking me through exactly what needed to be done to my rear bumper. They promised a two-day turnaround, and they delivered right on schedule. The extra touch of a full wash and detail was an unexpected bonus that really showed their commitment to great service. I couldn't be happier and will definitely recommend them to friends and family.

Monis R

★★★★★

a year ago

I recently had my car serviced at Fix Auto, and I couldn't be happier with the results. The team there did an exceptional job repairing the damage, and my car looks as good as new. From the moment I dropped off my car to when I picked it up, the staff was professional, courteous, and kept me informed every step of the way. Their attention to detail and commitment to quality craftsmanship truly exceeded my expectations. I highly recommend Fix Auto to anyone in need of auto body repairs. Thank you Jonathan & team!!

Julian Alcala

★★★★★

5 months ago

Had a very positive experience here. They handled everything with insurance, I barely spoke to my adjuster. They updated me frequently with the status of my car. This was the best shop I have ever had to work with and will be recommending to people I know.

Christy P

★★★★★

a month ago

AMAZING Service!!! Was involved in a car accident and it messed up my bumper and scraped my door. They guided me through the whole process and made sure to stay in communication the whole time. Mario was excellent and kept me updated. My Honda civic looks brand new !!

Ida

★★★★★

4 months ago

I had a wonderful experience with Fix Auto South San Jose, especially with Victor. From the very beginning, he made everything feel much more manageable. He was kind and patient, and he explained things clearly and helped me understand my options. Throughout the process, he kept me updated when needed and also assisted with rental car logistics and insurance communication. His professionalism and genuine care made the repair experience quite smooth. The paint work looks beautiful. The color of the repainted areas blends naturally with the rest of the vehicle, and the overall finish looks fresh and cohesive. Seeing it in person made me smile. Overall, I’m very happy with the customer service, the communication, and how the paint work turned out. Victor’s sincerity, professionalism, and the way he truly looks out for his customers made a real difference. I really appreciate everything he and the team did.

Priya Narayana

★★★★★

a month ago

We had a great experience with Mario and Mario jr, and the whole team. They really went to town for us, helping us deal with Tesla Insurance (note: don't ever get tesla insurance- they have no concept of customer service) Mario was relentless and really did justice for us. The customer service and over all experience was fabulous. Thanks Mario and team!