Four Star Automotive, Inc.

Chris Gmail

★☆☆☆☆

9 months ago

Some portions of repair were good other items not fixed. Will take truck elsewhere in the future as it's a waste of my time.

Mitch Fontaine

★★★★★

9 years ago

Broadway Sheet Metal & MFG give 4 Star "FIVE STARS" Bruce and Jeff and the rest of the crew have maintained our large fleet of trucks for 25 years. They have also maintained the personal vehicles of 3 principle owners, as well, several employees. Their service is courteous and prompt. 4 Star Automotive and Truck repair is highly recommended.

Agaperion Rex

★☆☆☆☆

9 years ago

Called two days in a row and spoke to two different people who were equally rude and unhelpful. Furthermore, I wasted that day in the meantime because the first person had led me to believe they could get my vehicle in for service within the week, whereas the guy the second day first revealed that they were booked "for a week or two" before finally revealing that they didn't service my type of vehicle. Altogether, after my experience on the phone with these guys, I wouldn't give them my business anyways; if they are that inept and unprofessional over the phone, I wouldn't trust them under my hood. Too bad for them because I'm in the market for many thousands of dollars worth of bus overhauling.

El shadai

★☆☆☆☆

a year ago

I when there and they overpriced me for a simple fix. The representative in front lied to me and danced around every question I asked. They ended up quoting me 500 higher then the Mercedes dealership these guys are fraudsters beware!!

E Allebrand

★★★★★

6 years ago

As a young adult it's hard to figure out a go-to place for getting my car looked at. Before I moved to the Bay Area I would just take my car to any local place and just deal with whatever issues I had and it was always a sort of uncomfortable and uncertain ordeal. However, I've found that Four Star is a total change of pace! The guys there really work hard to do the best for your vehicle and are super kind and communicative, always careful to explain any issues my car is having to me (a not very mech-savy person) in ways I can understand and troubleshoot! They are quick to address problems and overall a wonderful place to make your regular go-to autoshop!

Rohit Singh

★★★★★

2 years ago

I went in there for a Smog Check for my car’s registration. It costed me 65.75$ and was done under 10 minutes. They are very professional and give you advice and opinions on any questions you would have about your car and its parts.

Derek Powell (Firefistus)

★★★★★

6 years ago

These guys are amazing. I have an old chevy diesel and not even Chevy will work on it because it's too old. But these guys not only would work on it, they knew EXACTLY what was wrong. I've been to literally dozens of mechanics for my chevy (it's 30 years old, so it's seen some repairs). And no one has known this truck as well as these guys. When they made repairs they made the right repairs and the truck is now running better than I've ever seen it run. Just absolutely fantastic. They do charge more than other repair guys, but honestly I saved money in the long run by having the right repairs done instead of other mechanics trying to guess what's wrong. Which I HAVE had in the past.

Justin Yaeger

★★★★★

a year ago

Fantastic service from drop off to pickup. Jeff always keep me informed of progress. I started using them exclusively for all my vehicles, business and personal.

Scott Gordon

★★★★★

13 years ago

Four Star has maintained all our company vehicles and several of our personal vehicles for more than 15 years. All phases of auto and truck repair from replacement of wiper blades to replacement of engines. Jeff and Bruce are super experienced, super knowledgeable and their opinions are free and almost always right. I'll say that Four Star is not the cheapest place to take your car. But it's worth every penny.

Mrs Jara

★★★★★

3 years ago

Money well spent. We bought a used recreational vehicle during covid. You can't just bring an RV to any mechanic. I read reviews of a few places and went with 4star. I didn't know what to think when they quoted me over $8000 in repairs. I've never had a bill that high before. I literally waited over a year to post this review. Our rv has been great and I recommend this shop. Thank you four star, you have our trust.

Cassandra R

★★★★★

3 weeks ago

Went for a smog- Quick, kind, and helpful!

Christen Scanlon

★★★★★

5 years ago

Bruce, Jeff, and the 4Star team are awesome! They aren't the cheapest, but worth it in my opinion. I've been going to this shop for almost three years now. They first worked on a 1964 Corvette Stingray for my family. And, after the expertise, professionalism, patience (non-car people like me), timeliness, responsiveness, and all around customer service I experienced I started bringing my own car (Audi) to the shop. They can do classic to European cars. Makes me think they can work on almost anything. Also, if I need a ride to or from the shop they've been kind enough to provide one. And, every single time I get my car back it's sparkling and perfect! Just all around super knowledgeable, professional, friendly, fantastic group of people. Can't recommend them enough!

Dave L

★★★★★

8 years ago

My brother and I have been going to Four Star Automotive since the 1980's. I had not visited them for quite a while as I do most of my own maintenance and repairs and have also been very lucky with my vehicles not needing major service. Unfortunately my luck ran out and my truck needed some major engine and steering work. Fortunately, knowing the quality of work that Four Star provided me in the past, it was a no brainer to give them a call. Spoke with Bruce whom I have known since the 80's but had not talked with in years. He treated and spoke to me like he had seen me the week prior which I thought was fantastic. Long story short, I took them my truck, they did all of the repairs, gave me my truck back completely fixed and cleaner than when I brought it in. Even under the hood was spotless which was nice to see especially knowing the whole top of the motor had to be disassembled on this visit. Very happy with all of the work that was performed! Bottom line for me... Bruce and Jeff are very knowledgeable and great to talk with when I have had automotive questions or concerns! The mechanics/technicians are very capable/excellent and have always treated my vehicles as if they were their own! Other than me, Four Star Automotive is the only facility I would feel comfortable with working on my vehicles.

Philip Blagg

★★★★★

a year ago

I was stuck with a beoken spring on my 20 ft travel trailer on Memorial Day. When I called on Tuesday to explore my options for repairs, everyone stepped up to assist. I limped over to their location and was greeted in a fiendly, proffessional manner by everyone there. They stepped up to get my trailer safely and securely parked while I went to pick up a new spring the next day. I returned with the spring Wednesday afternoon and they got it installed on Thursday, as promised, at at the estimated rate. I know quality professionals when I aee them. Everyone I met at Four Star Automotive met that standard. I was fortunate to have been taken care of by their team. They are the best!

Rebecca Reber

★★★★★

a year ago

If I could give these guys more stars, I would! We had an RV transmission self destruct while someone else was driving it in San Francisco. It got towed to Four Star, and we’ve had nothing but the royal treatment from them since! Even though we live in Utah, they treated us like we were down the road - diagnosing, storing and then fixing our transmission perfectly. They even picked my husband up from the airport when he flew out to drive the repaired RV home. This is the repair shop everyone should be using!

Cassius Jones

★★★★★

3 weeks ago

I had a flat and wheel damage on 101. Four Star was friendly, timely and reasonable in helping me fix the issues. I’d take my car back anytime.

shiella arches

★☆☆☆☆

4 months ago

This has been one of the worst repair shop experiences I’ve ever had, both as a customer and as a business owner who relies on honest communication and timely work. We dropped off our truck on Tuesday with the clear understanding that it would be worked on and completed within the week. Instead, the truck literally sat there untouched until Friday. No updates, no progress, nothing. We were repeatedly told the truck would be fixed “this week,” but that turned out to be completely untrue. By the time Monday came around, still absolutely nothing had been done, and we had no choice but to pull the truck out—after losing almost a full week of work and productivity for our business. The lack of communication is unbelievable. No one called us about anything—not status, not delays, not parts, not approvals. We had to constantly call them ourselves just to find out that nothing was happening. On top of that, the parts they quoted were way overpriced, which added insult to injury considering they didn’t even start the job. And the customer service… incredibly unprofessional. Shoutout to Quentin for making the experience worse than it already was. He wouldn’t even look at us while talking, like our business didn’t matter or wasn’t worth his time. When someone treats you that way, it tells you everything you need to know about how they value their customers. Between the lies, the wasted time, the overpricing, the zero communication, and the rude customer service, this shop has earned its one star. If you value your time, money, or your business, I would strongly recommend going somewhere else. We will never return.