Frank and Sons Auto Body

Adela Valencia

★★★★★

9 months ago

Excellent communication from Sheryl and the front desk.

Mary J. Sarrantonio

★★★★★

2 years ago

Did a great job on my vehicle Got it back in three days Sophia is a doll

Diana Brown

★★★★★

Edited a year ago

The staff is so friendly and helpful! Great customer service. They were prompt and dependable.

Mitchell Crook

★★★★★

a year ago

I highly recommend Frank and Sons. The parts got there real quick at a fair price!

Tim schweiger

★★★★★

3 years ago

Amazing job by these guys, I highly recommend them! My job was smaller but they technically didn't have time for for a while I was able to leave my car with them while I went on vacation and they ended up getting the whole job done way before they gave me their initial estimate

alex johnsten

★★★★★

a year ago

Friendly, fast, and very frank with you! Frank and sons Auto Body does great work,they handled the warranty department and helped get my rav 4, rear door hinges fixed,and covered by Toyota warranty. This is a known problem for Toyota which they tried to cover up. Thank you guys so much!

Yesenia Acosta

★★★★★

2 years ago

After calling multiple repair shops and hearing them being booked out until the end of the year or early next year, I stumbled across FNS. They were able to get me in two weeks from my estimate. They were thorough and explained everything. My repairs look great, they did a great job. Plus, everyone was warm and welcoming!

Senchy Sul

★★★★★

a year ago

They did a perfect job (replacing and painting the rear bumper) on my red 2023 Lariat a few days ago. Didn't know about them till State Farm offered me a few shops. Pick them up. Didn't regret it at all. They did an amazing job. Will choose them again. Thank you.

Tracy McPherson

★★★★★

Edited a year ago

Always a good experience here! Always do great work and great to work with! Car was repaired 3 days before the estimated date and looked better than it did new! I will recommend this place to everyone! My family and friends have used them numerous times and are always amazed by how good it looks after they fix it!!

Jeffrey Lambert

★★★★★

a year ago

This is the third time I have been to Frank & Sons on Columbia Drive. Last 2 times with its current owner, the first time when it was still Jacks. Everytime I leave there happy and with a beautiful vehicle. They fixed my 4Runner & most recently, last month or so, my Camry. I stopped by there today actually, and they adjusted my door, which had sagged a bit. No charge and it was finished in 5 minutes. They didn't have to adjust it as they hadn't removed my door as previously thought. They fixed it, just because thats who they are. They are usually a few weeks out, but a busy shop is a good shop. Don't waste your time going anywhere else, choose these guys. Highly recommend and a customer for LIFE. But truthfully, I hope I never have to use them again. But my luck hasn't been the best when it comes to the ability to keep my body panels straight.

Barbara Smith

★★★★★

4 months ago

I took my Camaro too them after a tree branch fell on the hood and side they kept in touch with me letting me know how the repairs was going they found more wrong and talked too the insurance too do the extra work and get it approved and did the extra work it was done in a week and now it's beautiful again we will use them thank you

Lorna Runge

★★★★★

a year ago

Unfortunately, My parked car sustained some damage a few weeks ago so I took it to Frank and Sons. Today it was returned to me in beautiful condition by Tim from there! Great job everyone!! Sheryl has been wonderful keeping me updated on the progress of repairs. A great experience! If you find your vehicle in need of repairs, this is the place to take it!!

Dayle Lum

★★★★★

11 months ago

Sheryl did a great job keeping me informed of the progress of my car. They did a great job in fixing the dent on my car. You can't even tell there was any damage at all...and they did it in 3 days!

Lona Brown

★★★★★

a year ago

Super helpful, got me in quickly, worked with my insurance! Returned the car vacuumed and looking great! Sheryl in the office is a Gem and so patient and Tim was great to work with. Communication was great. Would highly recommend this shop and team!

Scott Frankenfield

★★★★★

3 years ago

Great auto body repair experience! I was a little concerned when I didn’t see any online reviews for this new company, but they exceeded all my expectations. Good price, surprisingly better timeline by 2 months, repairs done ahead of schedule, and beautiful body & paint work topped with friendly & professional staff. I’ve used a few well known auto body shops in the tri-cities over the years, and I’ll definitely be using FNS again if ever needed again in the future.

Ben Latimer

★★★★★

a year ago

Just stellar. Great customer service and the work impeccable. We had a complication in that we don't live in town -- and it would be a month before we returned. Frank and Sons completed the work, put a charge on the car (EV) and housed it for us until we could return. They even offered to have us pick up outside of working hours if it made our return to town easier. So grateful to have found them -- and to have our car back, whole again!

D Wimes

★★★★★

a year ago

These guys did an Awesome job! They kept in touch with me throughout the entire process! I was able to get truck back in about 10 business days! Staff was also very nice! I would definitely recommend!