About Business
Conveniently located in Greenville, SC, Fred Anderson Honda Service has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto electrical service, Auto tune up service, making them a top-choice Car Repair specialist in Greenville. Backed by 712 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Greenville, SC residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Fred Anderson Honda Service is the go-to destination for quality and service in Greenville, SC.
Google Reviews
Margaret Brown
★★★★★
a month ago
The Asst Service Manager, Brody, that helped me was excellent. He answered all of my questions and was very polite. He even sent me a text asking If I made it home OK. That was especially meaningful to me since it was raining that day and I am an older lady. I would highly recommend Brody and Fred Anderson Honda to anyone .
Andrew Bell
★★★
☆☆
2 months ago
Happy with the work performed on the car. Absolutely cannot stand the telephone system and the lack of updates provided on the work being done. Mariah for the most part was good at communicating. Her replacement on the day off didn’t realize my car was in the shop when I’m doing 3k worth of repair to the vehicle. Didn’t appreciate the attitude either. Last time I had work done the dealership damaged my throttle gage. They were quick to repair the damage done at no additional cost and admitted wrong doing. That’s why I came back. Thankful for the technicians and good work being done on vehicle. For a place that has at least ten people + standing around the service floor it’s surprising that communicating with customers and providing updates is so difficult. Closing and checking out was seamless and I appreciated (Eric I believe was his name) who honored previously discussed pricing and was cordial and professional. Probably will return if service is needed but it’s very expensive.
Latika Montoute
★★★★★
a month ago
I recently took my Honda Passport in for service at Fred Anderson Honda, and I cannot recommend Luke Hohl highly enough. From start to finish, the experience was seamless and professional. Luke is incredibly attentive and a fantastic communicator. He went above and beyond by: Detailed Explanations: He broke down exactly what my Passport needed in great detail, ensuring I understood the priority of each service. Recall Management: He proactively explained the status of current recalls and handled them efficiently. Warranty Transparency: He made sure I was fully informed about the warranties on all the new parts being installed, giving me great peace of mind. It’s rare to find someone who combines technical knowledge with such a kind and helpful personality. If you’re heading to Fred Anderson Honda, definitely ask for Luke! Thank you Luke! Latika Montoute
Hermes Transportation
★★★★★
2 months ago
We had a great experience at the Honda service department, and I want to give special recognition to Brian Heisler for his outstanding support. From the moment we arrived, Brian was professional, knowledgeable, and genuinely attentive to our concerns. He took the time to clearly explain the service process, kept us informed with timely updates, and made sure everything was handled efficiently and correctly. There was no pressure—just honest communication and a clear focus on making sure the vehicle was well taken care of. It’s refreshing to work with someone who values customer trust and delivers consistent, high-quality service. Brian made the entire experience smooth and stress-free, and because of that, we’ll confidently continue servicing our vehicle here. Highly recommend asking for Brian if you want excellent service at Honda.
Brent Driver
★★★★★
2 months ago
Excellent Honda service team. Seamless process from my walk-in/no appointment needed service today. Not my usual approach to servicing my CRV, but we’re very accommodating to getting me in and out in a very timely manner. The mechanics video of his findings was so transparent and my advisor Luke kept me updated and was very personable. Can’t say enough good about the professionalism, efficiency and expertise I witnessed today at the Honda dealership that has won my future business by far! Thanks Kuke and team!!
POLE ROOL
★★★★★
2 months ago
Cory! He went above and beyond to take care of my vehicle. Excellent service, such a professional advisor. If anyone reads this, have concern about going to Honda, Fred Anderson, Greenville, find Cory, he will help you in the entire process
Omar Jarquin-Jarquin
★★★★★
3 weeks ago
Went in and got my vehicle checked relatively quickly. Shoutout to Noah, he was really thorough and explained everything clearly and kept me updated with how my service was going. Great people and great service.
Scott Nightingale
★★★★
☆
2 months ago
The worst part of this experience was trying to get connected to someone by your AI phone answering system. I tried talking to someone several times through throughout the afternoon. It was slow, you couldn’t talk to it like a normal person, it always connected me to the service department, and the phone rang and rang, and no one answered. When asked by AI if I wanted to be connected to the service department, I said no I want to speak to someone, and then it said I will connect you to the service department. I did not receive a phone call or text back telling me my vehicle is finished. From what I understand the AI system was supposed to text me. Well that did not happen, and I could not get in touch with anyone. The way I understand my phone number was in the system as a home phone number and not a cell number, and that could’ve possibly been the problem that I didn’t receive a text or phone call when my car is ready. Updates throughout the service that takes several hours as much needed. My service include transmission and brake fluid and an oil change. An update telling me that the oil change was yet to be done or my car would be ready would be appreciated by the customers. My fault was that I did not call the direct number to My service representative. I was calling the main direct line which I wouldn’t recommend to anyone, it doesn’t work. Bottom Line Good Customer Service can’t be replaced with AI.
Lindee Hyde
★★★★★
7 months ago
Drove 2 hours away to test drive a potential '22 Subaru Crosstrek Sport. RJ was my original sales person however he had an emergency & had to go. He left with me no worries and in good hands. Thanks RJ! Randall took over and killed it! Randall and the team provided excellent customer service, honesty and man were they patient?! I immediately got asked for a bottle of water and coffee. It was truly a "mi casa, su casa" kind of deal. I mean you just feel right at home! Everyone answered all of ur questions and concerns and with No pressure to buy! They made the ENTIRE process EASY and worth while. I will be coming back and telling my friends and family on my experience!! Randall, RJ and the entire team... you got a forever buyer in ur hands! See you soon! PS: HOW CUTE IS THE BLUE BEAUTY? Still thinking on names: maybe carolina?
David Thompson
★★★★★
2 months ago
Very professional service. My service advisor Noah went above and beyond to keep me informed/updated on the status of my service. I bought a 2025 Nissan Pathfinder at Fred Anderson Nissan of Asheville and was using this facility to have my oil changed. Using the family plan to have my first service the team went to Nissan and purchased a factory oil filter for my oil change. It was a great experience!
Janna Berdys
★★★★★
3 months ago
This was our second time back to service our new van and it was exceptional service. Just what I would have expected from a Fred Anderson auto dealer. We were greeted before opening the door, no one standing around doing nothing. Service was honest, fast and worth going back for stress free environment. Caleb was awesome. Kind, knowledgeable and very helpful to us. We appreciate businesses who really take care of their customers like other Honda dealerships are where we live. We drive across statelines and 1hr and 15mins for good service.
Kelly Amos
★★★★★
2 months ago
Once I got past the AI receptionist, it was a quickly scheduled appointment. Upon arrival we were promptly greeted and assisted by Brian. I was impressed with the video inspection texted to my phone. I appreciated Brian's thoughtfulness in addressing maintenance options that could be grouped together at a later and more logical time as this appointment was specifically intended for a recall issue and service was not yet due.
Rebecca Murphy
★★★★★
3 weeks ago
My car was ready earlier than anticipated & I also asked them to check brakes last minute, which they happily accommodated. Matthew was quick to update me on progress, courteous, & professional.
Becille Hoang
★★★★★
a month ago
Caleb and Cameron were very helpful in helping me to be done with my car maintenance. They did an excellent job! Thank you very much guys. I will definitely come back to let them help me in the future.
Linda Hicklin
★★★★★
2 months ago
Mr.Theodore Davis, Assistant Service Manager, is exceptional at his ability to attend, respond, and resolve ALL my many needs (8-10 Services in 1 appt) in the most efficient manner just before a winter storm. My Technician, Brandon, made me aware of 5 services that made my 2008 Odyssey like new. Please call on these honest and caring Honda Specialists for your vehicle service. They are more than worth every bit of your valuable time and resources!!
Amanda Perkins
★★★
☆☆
3 weeks ago
This is the 3rd time I have been to this Honda to get one of my cars serviced. Their customer service could be better. They are not as friendly and warm as the dealership I purchased my cars from. The service advisor that I had today was very slow and seemed like she didn’t want to be there. One thing I do appreciate is that they don’t push you to get services done on your car.
Howard Levy
★★
☆☆☆
2 months ago
Took my vehicle in for a software upgrade. Service advisor was excellent. Vehicle moved quickly from reception to work area. Lounge was nice. Restroom was clean but out of paper towels. Car was ready when promised. Was told 30 minutes to 1.5 hours. Hard to believe that it took one and one half hours for a software upgrade. Maybe a slow connection or not enough ports but 1.5 hours to upgrade software. What's waste of time or maybe there were other vehicles being upgraded and my vehicle had to wait for an open spot. If so very poor planning.
Mark Krawczyk
★★★★★
2 months ago
This was my first visit to Fred Anderson service after buying our first Honda last year. It was OUTSTANDING! I was amazed by the courteous, professionalism, excellent service. Brian my service agent was outstanding. After this visit, I will never go anywhere else. Simply GREAT!
Nicole Mcclintock
★★★★★
3 months ago
Thankful that I bought my car from Fred Anderson! Free oil changes when you purchase there! Kayla is awesome, love her bright spirit every time I come in! Made an appointment for 8 but thought I made it for 7. Still got me in and out in an hour. They have complimentary water and coffee & nice lounge! Fantastic staff all around!
Charles Runge
★★★★★
a month ago
Hanna, my service advisor, provided excellent customer service. She communicated with me throughout the entire process. The work was done quickly and efficiently. I will be back.
