Frisco Automotive & Transmission

Mirian Reynaga

★★★★★

7 months ago

Everyone at Frisco Automotive is very knowledgeable and trustworthy. My vehicle was diagnosed and fixed at a reasonable price. I was very hesitant when choosing a mechanic shop, but for any mechanical issue I will be definitely taking my vehicle to Frisco Automotive.

Laguanda Rayshone Thomas

★★★★★

2 months ago

Absolutely love Angel and the staff. Angel is an amazing General Manager. The ladies in the white shirts are friendly and warm.

Jamie Gutzler

★★★★★

6 months ago

Richard and the team at Frisco Automotive are the best! My dad always instilled in me how important it was to fine a trustworthy mechanic, and I’m so grateful to have found them when I first moved to Frisco in 2010. They have more than earned my business over the years, and I highly recommend them.

Pasha Carter

★★★★★

9 months ago

My husband and I have been looking for someone we could trust to work on our Jeeps. We went to so many different dealerships and repair shops, and either the prices were way too high or the quality of work just wasn’t there. When we found Frisco Automotive, it was such a relief. They were so kind, helpful, and knowledgeable—and the price was actually reasonable. Most importantly, the work they did was excellent. We’re so glad we found them, and from now on, we’ll be bringing all of our cars here. Highly recommend if you’re looking for a place that actually cares and does great work.

Joirdan Jackson

★★★★★

7 months ago

Wow, 10/10. Having car problems is never good, especially when it’s unexpected, however this business made this experience SO MUCH better! Jack & Pattie gave top tier customer service, and Jack was able to give me a price very affordable for all the work being done and parts being bought. They have been open 30 years, and we see why! To put the cherry on top, if you live nearby they have shuttle service that will drop you off and pick you up when your car is ready! This was my first time here, and they have made lifelong customer out of me! The work done to my care was affordable, timely and done exceptionally well. Thank y’all so much.

Sarah Brown

★★★★★

6 months ago

Stopped by today after going to 3 other places that kept trying to find all these issues wrong when all I needed was break pads and new rotors. Bill and everyone else there today (9/23/25) was beyond helpful and extremely friendly ! I sat and ate lunch and had wonderful conversations while they updated me about 9-10 times throughout my times about my car and what they could do to help! I highly suggest this place for anyone who has issues getting up charged or just not feeling very welcome at places! I will definitely be back!

Brenda K

★★★★★

a year ago

Wow, the service and the hospitality at this place is outstanding! The two gentlemen that were at the front desk were the friendliest people I’ve ever met at any service stations! I was able to get a name of one and his name is Jack! My tires were low and they were happy to help me and then I was on my way! If you need any auto service and you’re in Frisco, please check them out! I highly recommend them!

Ashley Ellerbee

★★★★★

6 months ago

This review is long overdue! I really appreciate how quickly they were able to get me in for an inspection, which was a huge help with my busy schedule. The team inside was incredibly kind and easy to talk to. They come across as genuine and trustworthy, not the type to upsell or take advantage of you. That’s especially important to me as a woman, since I’ve experienced places that try to scare me into unnecessary expenses. Not here! From now on, this will be the only place I take my car.

Yolanda C.

★★★★★

4 months ago

I have been very pleased with the service and helpfulness of this shop! I’ve been there twice…unexpectedly for emergency tire situations. Though that isn’t their specialty, they treated me like it was. Patty at the front desk was very friendly and Caleb in the shop took care of my car and got me in and out. Thank you all for such great service!!

Khevan Dueck

★★★★★

4 months ago

I purchased a used car and took it in to address a few concerns that were a bit above my DIY capabilities. They fixed the issues, diagnosed a few minor items I brought up, made honest recommendations and were super friendly, professional and fast! I highly recommend them.

Jo Beth Robison

★★★★★

4 months ago

Efficient! I drove to work today and light that my engine was overheating came on. I was suggested to come to Frisco Automotive and did first thing. They were able to check my car and fixed it before the afternoon was done! They were able to get me to and from work without delay. They gave me clear expectations of possible cost a head of time. Very professional and very nice.

Lawrence Fantoli

★★★★★

7 months ago

I have been going there for the past 3 years with all 3 of my cars and have been very happy with their service and attention to detail. Richard, Jack or Bill will be happy to work with while charging a reasonable price to get your car fixed. Since Frisco Automotive has been around for years indicates how they run their business, with honesty and integrity. Highly recommended you give them a try in the heart of Frisco!

LeAnn Graham

★★★★★

4 months ago

I had a fantastic experience here. The staff was knowledgeable, the service was done quickly, and the price was very reasonable. It’s so nice to find an auto shop you can truly trust. I’ll definitely be coming back, and Holly recommend them.

Merari Ortega

★★★★★

3 months ago

I want to give a big shoutout to Jack at Frisco Auto Automotive and Transmission. I came in with a potential car issue, and instead of immediately charging me the $199 diagnostic fee, Jack listened carefully to what I described and was upfront about what he thought the problem was. Given the circumstances, he didn’t charge me for the diagnostic and clearly explained everything. I really appreciate his honesty and transparency—it’s refreshing to see a shop owner prioritize integrity like that. Highly recommend!

Alison Murphy

★★★★★

2 months ago

I am soooo thankful I found Frisco Automotive!! I’m new to the area (and Texas in general) and we hadn’t found a mechanic to do regular work on our vehicles yet. But on Christmas Eve, I found myself with the dreaded dash board lights on! When I just wanted to run out for pregnancy snacks — the truck definitely had other plans! From the very start, the entire team was kind, patient, and reassuring they would figure out what was wrong! It took so much stress off of me! They took the time to clearly explain that when we had the brakes done at a different shop, the truck’s tire and wheel bearing had been assembled incorrectly. The entire shop had honest information and felt me feel well informed and safe with the vehicle being fixed! Which left me feeling reassured that my husbands truck would be fixed and safe for him to drive. What truly went above and beyond was their willingness to help with transportation. They gave me a ride home from the shop and then picked me back up once the truck was ready. which meant so much to me, especially on Christmas Eve! I loved the front desk girl too! She was so friendly and kind!! Finding a trustworthy shop isn’t ever easy, but I am so grateful I found Frisco Automotive when I did. I highly recommend them to anyone who is looking for a shop!!

Jennifer Kincaid

★★★★★

a month ago

These guys are great! They were recommended to me by a current customer. Very friendly and helpful. Not only did they fix an ongoing issue that others couldn't figure out, they fixed 2 other smaller issues that I just hadn't had time to get to and did not over charge. They offered me a ride home. They needed to recode my key fobs and instead of asking me to bring my 2nd fob to them, they came to me and picked it up! Highly recommend.

Kevin Mann

★☆☆☆☆

5 months ago

I’ve been going to Frisco Automotive for about five years, but things have really gone downhill. They actually damaged my car, and when I brought it back in, they tried to charge me a diagnostic fee … on top of that, they were rude and kind of intimidating about it. Really disappointing, especially after being a loyal customer for so long. And seriously, try calling them after hours… the voicemail doesn’t even work. Pretty frustrating overall.