Fullerton Ford

Anthony Le D

★☆☆☆☆

2 months ago

Don’t waste your time bringing your car here to sell. Their online service offered to buy the vehicle brought it in, wasted 40 minutes for them to tell me they’ll pass on the car because it looks like part of it was repainted. It’s a used almost 10 year old car does this dealer expect used cars to be perfect? Took the car down the street to CarMax and they purchased the car at a similar price this dealer “offered” got me out the door 45 minutes with a uber ride home.

Parker Duim

★★★★★

Edited 10 months ago

Easiest and friendliest car buying experience I’ve had. I bought and did everything online and over the phone and Nikos one of the managers made it a smooth and honest negotiation process along with my saleswoman Haley. If you’re gonna buy a car here ask for her. Dealerships you usually feel like you’re getting scammed but Fullerton Ford with the help of Haley made this my most comfortable car purchase. Don’t go anywhere else

ava encinas

★★★★★

a year ago

I was introduced into the ford family when my boyfriend bought his 2016 mustang and came to the Fullerton Ford dealership with one car set in my heart… A Ford Explorer I was so fortunate to meet with Imad A. And he presented me with the car of my dreams, the test drive was super fun and he was so kind to help me start the process of buying my new car. With bumps in the road regarding my credit history the team at this dealership went above and beyond to help me finance my dream car and I never once felt like I wasn’t being taken care of. Even when I was no longer at the dealership, Tarek and Chad worked constantly to help me and congratulate me on buying my first car. Thank you to the entire team at Fullerton. You guys are truly amazing and I am so grateful for each of you guys! I love being apart of the Ford Family <3

jan d

★★★★★

Edited 4 months ago

Fullerton Ford's Service Department is wonderful - they are the best in OC! We recently returned from a long road trip and had our service light come on. Art Bravo helped us with a complete vehicle inspection and noted we needed a new battery (t had a good run since 2018). He also discovered our rear breaks and rotors needed replacement. I was expecting high dealership repair prices. We did call and check with competitors and Fullerton Ford had the VERY BEST prices. Plus, they will take you to\from the dealership for service. Thank you Art Bravo for exceptional customer service! Until next service:)

Devin Bennett

★★★★★

a year ago

I had an absolutely fantastic experience working with Huntington! He stood out among the many salespeople I had been talking to over the last three weeks. Unlike others who pressured me to order a truck or settle for something I didn’t want, Huntington took the time to actually listen to what I was looking for. Not only did he make me feel comfortable enough to answer his calls, but he also went the extra mile to find the exact truck I wanted—even tracking it down at another dealership I was already speaking with! What really set Huntington apart was the respect he showed me throughout the process. As a female buyer close to his age, I appreciated that he never talked down to me, which is unfortunately something I’ve experienced with others. His professionalism, efficiency, and willingness to work around my busy schedule made the entire process smooth and stress-free. Ford of Fullerton, don’t lose this guy! Huntington is exactly the kind of salesperson who makes your dealership stand out, and I couldn’t be happier with my purchase. Highly recommend!

Jason Gaw

★★★★★

3 months ago

We just bought a new Ford Ranger from Fullerton Ford. It was a great experience, and that usually doesn’t happen at a car dealership. The salesman was easy to talk with and took the time we needed to make our decision. The buying process was faster than I have experienced at other dealerships.

Ricardo Montes

★★★★★

8 months ago

Fullerton Ford service has done a great job every time I take my 2019 Ford Ranger for service. The Service Department staff is very friendly and easy to work with. They are prompt, and they always do a good job. In the past, my truck had some issues since new, and after taking it to various Ford dealers where they worked on it, and none of them were able to resolve the issue, Ford Motor Company asked me to take it to Fullerton Ford, who within 30 minutes was able to diagnose the problem and fixed it once they got the appropriate parts. So besides being very friendly, and do a great job, their service department mechanics are very good with lots of experience. I highly recommend Fullerton Ford for any Ford car service.

Veronica La Chulada

★★★★★

4 months ago

I love Ford and have always enjoyed their vehicles. My first experience went well with my first purchase, but then later I went to a Ford dealership and was ignored and made to feel bad. So I avoided them and purchased my 2nd vehicle elsewhere. This time I decided to go back and I was so happy I did they were kind and their Salesman Cristian was so helpful and explained everything Ford had to offer. I ended up getting my Ford Ranger and so happy with my truck. I definitely will be returning when I purchase another vehicle in the future.

Nick Cadena

★★★★★

4 months ago

Fullerton Ford and their technician David went over and beyond to help me with my 2019 Ranger. I noticed my Transmission slipping when I gave gas to accelerate. This was my 3rd ford I bought from Ken Grody. I went to KG and explained my problem, Omar their tech said it was out of warranty by 3 months. I asked if anything could be done to assist me, there is only 27,000 miles on it! He said bring it in and they would diagnose it for 221.00 dollars! also they would not be able to look at it for three days. I felt no empathy and that after buying 3 trucks from Ken Grody there would be a little concern! I called Fullerton and they told me immediately I might qualify for assistance. I did and they fixed my trans, they saved me 2700! The new Transmission cost me 1500.00 with a two year warranty! Thank you David and Fullerton Ford, my Ranger is running beautiful, I will be buying my next truck from Fullerton Ford. Another reason I am happy is that FF is veteran owned by a Marine Who is no longer with us. Semper Fi Fullerton Ford, thank you for being trustworthy, I will be sending my friends and relatives to you.

L Ramirez

★★★★★

a month ago

Bob Fernandez at Fullerton Ford delivered truly outstanding service from start to finish. He was professional, knowledgeable, and genuinely cared about making the entire process smooth and stress-free. Bob took the time to answer every question, explained everything clearly, and never made me feel rushed or pressured. It’s rare to find someone this honest and attentive in the car business. If you’re going to Fullerton Ford, ask for Bob Fernandez, you’ll be in great hands.

Jan

★★★★★

a month ago

It's always a great experience here in Ford Fullerton. Mr: Daniel Zamora, l can't thank you enough for your professional work and amazing customer service, you always doing your best to the the job completed perfectly not only my Ford Edge but also my wife's car. I've previously tried two different Ford dealers, however, you guys are the best in Socal 🙏🙏

Lilly Acquistapace

★★★★★

9 months ago

I had a very nice experience purchasing my first car at Fullerton Ford, and Haley was a huge part of making it so smooth and enjoyable. From the moment I walked in, she took the time to really understand my needs and preferences. After showing me a few different broncos and test driving I decided on the one that suited me best, which turned out to be the perfect fit for me. Haley’s knowledge of the cars was impressive—she knew all the ins and outs of the Bronco and helped me feel confident about my choice. Throughout the entire process, she was patient, informative, and never pushy, which made the buying experience feel relaxed and straightforward. The whole process, from test-driving to paperwork, went seamlessly, and I couldn’t be happier with my new Bronco and the service I received from Haley at Fullerton Ford!

Christian Feliciano

★★★★★

3 months ago

Art Bravo, Service Advisor at Fullerton Ford - Exceptional Service!!! We purchased my son's Ford from a non-Ford dealership, and shortly after taking delivery a warning light appeared on the dash stating "Charging System Service Soon." This was especially concerning given that we had just bought the vehicle. From the moment we arrived at Fullerton Ford, Art Bravo was outstanding. He took the time to clearly explain what the technicians would be checking, what the issue might be, and how they would diagnose it. His professionalism, patience, and detailed communication immediately put us at ease. The issue was identified and resolved the same day, and we picked up the car that afternoon. My son is extremely happy, and we are incredibly grateful for Art's thoroughness, understanding, and compassion throughout the entire process. Thank you, Art, for turning a stressful situation into a positive experience. We truly appreciate your exceptional service.

edgar garza

★★★★★

Edited 6 months ago

We recently purchased a 2025 Bronco Big Bend from Fullerton Ford, and our sales rep, Juan Saldana, truly exceeded our expectations. After a frustrating experience at another Ford dealership, Juan and his team completely turned things around for us. He was professional, patient, and went the extra mile to make sure we felt confident and taken care of throughout the process. When my wife had a last-minute change of heart on the color of the Bronco, Juan and the team didn’t miss a beat—they quickly made it happen and delivered exactly what we were looking for. Thanks to their dedication and customer-first approach, what started as a stressful search ended as an outstanding experience. We love our new Bronco and will absolutely be recommending Juan and the Fullerton Ford team to friends and family!

Mohammed Sherif

★★★★★

6 months ago

I rarely leave reviews, but my experience with Fullerton Ford truly deserves to be shared. After purchasing a 2025 Raptor from a dealership in Orange, CA, I discovered a defect that came from the factory. Naturally, I assumed the dealership I bought it from would handle the repair—especially for a brand-new vehicle under warranty. Unfortunately, that wasn’t the case. Their service department made it clear they were too busy to take on the repair for weeks, and it became apparent they weren’t interested in helping because it wasn’t a particularly “lucrative” job. That’s when I reached out to Fullerton Ford, and it turned out to be the best decision I could’ve made. From the very first call, Chris in the service department was outstanding. He listened, explained the process clearly, and most importantly, treated me like a human—not just another ticket number. Chris went above and beyond to get my vehicle taken care of, and he did it with professionalism, honesty, and integrity. He didn’t hesitate to help, even though it wasn’t a high-dollar service. That kind of character is rare, and it left a lasting impression. Thanks to Chris and the Fullerton Ford team, I’ll be bringing all my Ford vehicles here from now on. This review is completely unsolicited—I was just genuinely impressed and wanted to share my experience. Huge thanks to everyone at Fullerton Ford, and especially to Chris in the service department. You’ve earned a loyal customer.

Nabil R.

★★★★★

11 months ago

My wife and I recently purchased a Bronco Heritage Edition from Fullerton Ford for our daughter, and we had an excellent experience thanks to, Nikos and Haley. They were both incredibly helpful and professional throughout the entire process. Nikos took the time to answer all my questions and made sure we felt comfortable with our decision. Haley was fantastic in finalizing the paperwork quickly and efficiently and going over all the features of the vehicle. We highly recommend Fullerton Ford to anyone looking for a great car-buying experience! Make sure to ask for Nikos and Haley, they truly do care more about the customer vs the sale.

Jazmin Cordero

★★★★★

2 weeks ago

I had a great experience purchasing my daughter’s first car from Fullerton Ford. From the start, there were no gimmicks or pressure. Just a straightforward and honest process. I had been searching for the right car for her and was excited to find the perfect one on their lot. The team was attentive, responsive, and made everything feel simple and efficient. Diego and Christian were especially helpful and made the entire process smooth from start to finish. They answered all my questions, kept things moving quickly, and made what could have been a stressful purchase feel easy. If you’re looking for a dealership that values transparency and great customer service, I highly recommend Fullerton Ford.