About Business
For professional Car Repair care in Thousand Oaks, CA, Thousand Oaks, look no further than Function Factory Performance. Their team excels at delivering top-tier results for Auto repair shop, Auto parts store and related Car Repair needs. Their customer-centric approach has earned them a 4.0/5 rating based on 36 pieces of feedback. They have become an integral part of the Thousand Oaks, CA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Thousand Oaks, Function Factory Performance is ready to assist with your next project or repair.
Google Reviews
Chris Smith
★★★★★
7 months ago
I was able to get a UPR catch can adapter for my intake after upgrading for cheaper than directly from the manufacturer. Came quickly, and was in new condition. Went back again for steeda trunk struts, but those are still in the mail. Great online parts depot, will be going back.
Bobby Morris
★
☆☆☆☆
11 months ago
BUYER BEWARE! Problem 1: Website lists items as in stock when in fact they are not. Owner claims his website does not offer “live stock” on items and to read the fine print on the bottom of website. This is simply just false advertising with a legal loophole. Scam artist behavior. Problem 2: You will not get your items if you buy from this website. The owner will continue to make excuses to justify the delay on shipping until you are out of your window to file a chargeback. Luckily, I noticed this trend and filed a chargeback. If you want to pay hundreds or even thousands of dollars for parts that you will never get then this is the website for you! Otherwise spend your hard earned money elsewhere!
Martin Family
★
☆☆☆☆
a year ago
I made an order as a gift for a family member, and was then informed they purchased the items already. I literally reached out within an hour of making the order to cancel the items, and then two more times the following day. Charles responded saying he needed more information, and I reached out again to no responses. This evening was notified they have processed payment and ignored all request. I would recommend a more reputable and responsive vendor, car parts can be tricky and you need companies that work with you. I was excited about their inventory, but communication is poor at best.
Michael Leslie
★★★★★
7 months ago
They had issues with supplier. Was not their fault. They resolved it immediately. The poor reviews on here dont really align with their actions. Supplier had some issues. They worked with me daily to get it resolved while keeping me informed. Got my turbo VERY close to on time. Good business and very transparent. Absolutely will do business with again in the future. Thankyou evan.
Ryan Fabian
★★★★★
7 months ago
Absolute masterclass of a shop. Brought my new McLaren 750S to them and they helped me spec out the parts, installed immaculately, and dyno'd. Great owners who know their stuff around a McLaren for sure, and damn good techs. They will put in the work for you. 10/10 would buy again
John Hnatyschak
★★★★★
5 months ago
There was a slight bit of confusion with my Order. One phone call to Evan and it was all taken care of immediately. Great service.
Paula Diamond
★★★★★
3 months ago
For a woman that doesn't know anything about trucks, they helped me. So much in getting headlights taillights, running lights for my husband's truck for Christmas outstanding customer service.
Randall Smith
★
☆☆☆☆
Edited 7 months ago
I called this company to report an incorrect contact phone number for me on my order.. Gave them the correct number. The contact info was never corrected. When I had issues with this order and sent several emails, they wrote me and said I didn't answer my phone and I hung up on them several times. Could it be that they called the wrong phone number on my order as I reported? This is a rather long and converted story. My order was cancelled but not before FFP was paid. Now my bank is involved and was informed it could take several months to resolve. By the way, my contact info is still incorrect.
Jesse Owens
★★★★★
7 months ago
Don't be quick to judge this shop from past reviews. Charles and his team deliver. I recently ordered an Anderson Composites carbon fiber hood for my c7 zo6. After I submitted my order and I received confirmation, the team kept me updated with tracking and they were there for any issues during the delivery process. I received the product in box at my door even before the listed time frame of two weeks or more for Anderson products. The hood came in excellent condition and was well packaged for it's trip to New Jersey. It also came with OE hardware as mentioned in the product description and it was a seamless fit just like the OEM hood. I even have been getting a lot more compliments on my car after installing it. I definitely recommend these guys and will be shopping for more carbon soon. Thank you again!
Tony Avalos
★★★★★
5 months ago
This item I purchased was of very high quality and functions as described. Love the different modes and the overall product. Packaging was neat and protected. Would totally recommend to a family or friend
Jeff vanasse
★★★★★
Edited 2 years ago
Best shopping experience I've had. Charles makes every work if there's ever a problem. I've been shopping with this awesome company for almost 4 yrs now without any issues.
Sebastian Felicidario
★★★★★
11 months ago
Grabbed an ADD bumper from these guys a few weeks ago. Fairly priced and very communicative with solid customer service. Products arrived faster than originally anticipated as well. These guys are great!
Daniel Vagnerini
★
☆☆☆☆
5 months ago
Do not buy from this place. I ordered some parts, and a week after ordering I didn't receive any tracking. So after 10 days of no movement I requested that if it wasn't shipped to please cancel. They responded it was shipping that Friday and still didn't happen. Neither was done and after a month I requested cancelation again, still nothing, then a few days after that I requested again. Still nothing and no tracking after a month and last week they refunded me 10%. So now I am going through legal to make things right for me after all of this. Poor comms, poor business just avoid the headache for nothing, there are plenty of good/great business' out there for performance parts. This just isn't one. Sucks! because I hate writing stuff like this, but it is what it is.
Reviews Rating
★★★★★
8 months ago
Charles is BEYOND fantastic. Literally made the transaction quick and painless while also ensuring that I was informed throughout the entire process. Thanks dude. I’m a beyond happy customer and I will be returning.
William Irizarry
★★★★
☆
3 months ago
I have to admit I was worried about my purchase after reading a lot of negative reviews, but I must say my experience with FFP was quite different. I had a great experience with my order. It came within 5 business days. Thank you FFP for your services.
Mr T
★★★★★
10 months ago
You want a real review I will give it to you. Where others fail, Charles and his team SHINES. I unfortunately decided it was a great idea to fill my 2017 C63S with 87 octane. How exactly that happened isn’t the point. SHOP AFTER SHOP kept giving me the run around which is when I got into contact with Charles. From day 1 I knew he was the man from the job. From offering transport and his personal Raptor as a loaner he made me feel like family. Now the work! Charles knew of where to find my motor in perfect near new stock condition. He sourced a motor for 50K LESS then the dealer wanted and with 10% of the miles (1500 vs 15K miles). He was a PERFECTIONIST with my car. Constantly updating me in the process. Now for the fun part. While my motor was out he asked if I wanted to add anything special FFR / Technica Auto Parts sauce. I SAID OF COURSE! He custom fabricated me catted emission friendly downpipes, added a BOV and did a complete overhaul prior to install. This car is a BEAST. Charles knows how to treat a customer and his techs are incredible. I cannot say enough good things. Following the work he has always checked in with me to ensure everything is up to the standard he knows I like to keep my cars in. I WILL NEVER GO ANYWHERE ELSE
Frank Pavia
★★★★★
a year ago
I know there has been a lot of negative reviews but my experience has been great I made a large order of carbon fiber parts for my 2024 mustang. First shipment arrived in about 3 day from the order date and all the pieces I receive were excellent. One piece that was the Anderson V-5 hood vent did not arrive so I call Function Factory and spoke to Charles he contacted Anderson and I received the last item. It took about 2 weeks but they FFP stayed in contact with me and everything was good. All the items I receive were well packaged and excellent quality. I had a very good experience with FFP.
Nathan Briley
★★★★★
3 months ago
I recently brought my bmw M5 to FFP in Thousand Oaks after my Valvetronic exhaust was badly damaged. Their team thoroughly assessed the issue and confirmed it was beyond repair, then helped me get a replacement ordered right away. The level of professionalism and communication was outstanding from start to finish. My car was handled with real care, and when I picked it up, everything was spick and span installed perfectly with zero issues. It’s rare to find a shop that’s this knowledgeable, efficient, and easy to work with. Highly recommend these guys for any performance or specialty work.
Alex Renteria
★★★★★
5 months ago
I purchased a simagic drift package from them back in march. Their shipping and delivery was timely and never got to the point of questioning my purchase! Fast forward to September I ran into an issue with my TB-1 handbrake type C cable where it got damaged. Evan was in constant communication with me seeking to resolve the issue. In the end they ended up sourcing me a USB-C 90º CABLE that fixed my issue and is better suited for my set up!! THANK YOU!
Aryan Avanesian
★★★★★
4 months ago
I had an outstanding experience with Function Factory Performance. They replaced the spark plugs and coil packs on my McLaren 570S and the service was exceptional from start to finish. The team went above and beyond by inspecting the entire vehicle without me even requesting it, which was truly appreciated. If you own a McLaren in Southern California, this is the shop to trust. They operate as Thorny Motorsport Los Angeles for McLaren service and their expertise clearly shows. Thank you to the entire team for the top-tier service and for getting me back on the road with confidence. Highly recommended!
