G & C Auto Body, Inc.

Bruce McGregor

★★★★★

5 months ago

When a large deer tried to avoid my oncoming vehicle by leaping over the hood, misjudged badly and ended up centered in my windshield, I thought that the car would suffer the same fate as the animal. My agent (Lars) at G&C Auto Body was courteous and efficient, kept me informed regular on the progress of the repair, and supervised what was a magnificent job. The car came out of their shop looking brand new, and every element of a very complicated sensory/self-driving system operated perfectly. I give G&C the highest of recommendations!

Jose Gonzalez

★★★★★

Edited 3 months ago

This G&C Auto Body is top notch when it comes to auto body work, very informative estimates right on the money. Keeping you informed on every process before job is completed thanks again for the good quality work.

Yesenia Ibarra*

★★★★★

8 months ago

The whole passenger side of my car got swiped by a Transit bus in SF. The handles the mirror and all four panel panels needed to be replaced. It took about a week to get my car back, but it’s so nice to have it back to normal. It’s pretty impressive how great the match was and all the sensors and movement of the handles and side view mirror work without any issues thank you Paul and G&C!

Red

★☆☆☆☆

3 weeks ago

This is just a shame actually, because the quality of customer service that I received from Ryan was very professional, accommodating, and understanding. When I brought an issue to his attention, he immediately took action to rectify the problem. What happened was that the rear window seal, or something within that area had allowed rain water to enter the truck on the vehicle, causing damage not only to the lining on the trunk, but also to the property within the trunk. Again, Ryan was very helpful. I explained to him the personal reasons for there being a lot of belongings in the trunk that I was claiming damage to, and he further verified this with the technicians who confirmed that there was a lot of personal property in the trunk. Now, this is where it takes a turn. I offered to just come up with a reasonable estimate of the damaged items as a whole and that I wasn't worried about an itemized "one for one" reimbursement. As the norm, Ryan was understanding and told me he was going to run it by his GM and he didn't see a problem with it. After several days I reached out to Ryan, who advised me that Cory in corporate would be handling it. My wife received an email with an offer of a 100.00 gift card as sufficient compensation for the loss of, at least 4 pair of leather shoes (2 being Jordan's), several blouses with the tags still on them, at least 15 undergarment and clothing items, as well as brand new makeup. After receiving such friendly, understanding customer service from Ryan, I thought that this was such a slap in the face. After being a victim of a hit and run, the last thing we needed was to suffer further financial hardships, due to loss from a situation we didn't create. It's not my fault the craftsmanship was less than acceptable, causing the trunk to fill with water damaging our property. It's not our fault that they're paying someone who's soul purpose at this establishment as a Quality Control Technician is to make sure everything is done and working as it should be prior to returning the vehicle to the customer, and to ensure the quality of their guaranteed work. They're the ones who put the stamp of approval. And knowing we've already been through all of this, Cory still had no problem with sending us that ridiculous offer, and that's what I have a problem with. Customer Service: GOOD, Quality: LAUGHABLE, Upper Management: TRASH.

Nancy Hayssen

★★★★★

a month ago

Best of the best! Took great care of me after auto incident. Felt in good hands.❤️

Jonathan Anzurez

★★★★★

2 weeks ago

Had a great experience, Paul Ratazak was the one I mostly dealt with great communication and kept me updated, as well for letting me know that there was one thing that did not sit well with him and it was just my mud flaps that it was just a bit off so he had order me a new mud flaps. And a week later it had arrived and had installed it for me. I had go to G&C auto body off of Bellevue Ave. definitely recommended coming here.

Nici Roberts

★★★★★

2 months ago

Great, efficient, quality service. Kept me updated every step of the way, and even worked with the rental car agency to get me mobile while my vehicle was worked on. Also, the interior of my vehicle, which, as a busy Mom of 3, wasn't the tidiest when I dropped it off, was *clean when I got it back!

Lane Norman

★☆☆☆☆

3 months ago

Absolutely the worst service ever. They tried to convince me to not be able to drop my car off on a Friday, even though that was the only day that I was available to do so, all because they didn’t wanna mess up their scorecard with AAA I ended up going to a shop in Petaluma And they caught a bunch of stuff that GNC missed. And also did some work on other part of my car unrelated for free I do not recommend GNC to anyone. If I could put zero stars I would

Gregg Robbins

★★★★★

Edited a year ago

G&C always does a fantastic job. 2011 Tahoe looks amazing! Before and after photos attached. Items to be addressed, highlighted in red. G&C made a 2011 Chevy Tahoe look brand new! Nicely Done G&C!

Jennifer Brooks

★★★★★

2 months ago

I just picked my car up yesterday and it looked amazing the entire experience was so easy and the staff is so friendly and helpful the front desk woman amazing and the gentleman who helped me amazing! They make it simple and work with rental olaces so i never even had to go anywhere to recirve or droo off my rental the entore process seamless and my car was perfect and looked amazing they even washed it inside and out I am so grateful

Debbie Pisano

★★★★★

5 months ago

I had my car towed to G & C for collision repair on Bellvue Ave in Santa Rosa after being hit by a large pick up. The damage was fairly extensive requiring lots of body and electrical repair. G&C was great. Charles checked in with me twice a week with updates. It took a month to get car parts, make repairs and paint but Charles was there through it all. I’m very happy with the repairs and communication. I highly recommend them.

Pamela Ranella

★★★★★

2 months ago

Paul and Pamela at GNC Auto Body are fantastic, down to earth with mom-and-pop feel. Their customer service is warm, personal, and thorough, and they take the time to explain everything without rushing you. Even during the busy holidays, they were responsive by email and there at 8 AM helping people. I’d highly recommend GNC Auto Body to anyone looking for honest, caring, and reliable auto repair.

Deizzy Rivera

★★★★★

7 months ago

-Excellent Service from Start to Finish. I was rear-ended over the weekend and contacted my insurance right away. They quickly set up an appointment with G&C Auto Body Shop for an estimate, which was fast and convenient. The shop scheduled the repair for the following week, which worked perfectly for me. When I dropped my car off, they had already arranged for Enterprise to pick me up for a rental—super smooth process. Throughout the repair, I received regular updates on the progress, cost, and estimated completion time, which I really appreciated. When I picked up my car, I was impressed with the quality of the work—it looked great! They even followed up afterward to make sure I was still satisfied with the repair. The entire experience was stress-free, professional, and well-handled from start to finish. Excellent communication and workmanship. Highly recommend!

fatima avalos

★★★★★

4 months ago

I have came to G&C Auto Body for a few years now. Every time I have been involved in a car accident, they are my go- to repair shop. Customer service is more than 5 stars and they always return my vehicle like brand new. I highly recommend G&C Auto Body.

Annie

★★★★★

7 months ago

I had a such a great experience at G&C. The price was competitive, the body work was top notch quality, color matching the red perfect, and all done so fast! Nelson was so clear, thorough, personable and quick in assessing my Tesla damage and following through in the whole process. I got other quotes and almost didn’t bother with G&C because I thought they would be overpriced, but it was not true! They do amazing work at a fair price. Such a worry free experience. Hopefully I don’t need bodywork again, but if I do, I would absolutely trust them with my car again.

Christina

★★★★★

4 months ago

I was very happy with the service that I received from G & C Auto-body, while my car was in their shop. They made the process very smooth and kept in contact with me through The whole process from start to finish.

Junior Avila

★★★★★

2 years ago

A family member of mine brought their 2023 Honda civic in for repairs, their vehicle was hit from behind and after the repairs it’s as if nothing happened. I’m not sure how they do it but G & C Auto Body does quality work. I live 1 hour and 40 minutes away from this shop but based off of their previous work I brought in my personal vehicle for repairs on the front end. They did an amazing job and exceeded my expectations. When I picked up my vehicle not only did I notice that they fixed my ride but they detailed each of my wheels! When I brought my car in all 4 of my wheels were dirty and they gave me my car back cleaner than when I dropped it off, that’s more than I can ask for. The staff have great communication, they answered all of my texts and calls in a timely manner and they were very respectful. 10/10 I will be back if need be in the future.