Gabriel's Automotive & Towing

Chef Ashley Pitts

★★★★★

7 months ago

Gabriel’s was amazing the customer service was the best I have received at a car shop. Their knowledge was great. I had to leave my car to get brakes done and they gave me a ride home and even offered to come pick me up to get the car when it was done. Now my brakes are working amazingly!

Dean Martin

★☆☆☆☆

3 months ago

Had an issue couldn't figure out what it was so I took it to Gabriel's and they figured out the issue quickly and efficiently, they then tried to charge me an outrageous amount to buy a new part instead of just fixing the old one. Also according to other reviews this happens a decent amount just be careful with this place and don't take their word as an absolute

Delories West

★★★★★

a month ago

Went to Gabriel’s for service on my BMW got great service friendly customer service I recommend Gabriel’s for all your automotive needs.

JaidaSause 1

★★★★★

4 months ago

Always my #1 spot. Quick, friendly and great prices. Gabriel and Lilian were just the best and the customer service was on point. Thank you so much and I will be coming back!

bluesoul18XD

★★★★★

4 months ago

Gabriel’s was so fast on the repairs of my car maintenance. They are so kind dealing with and last minute tow to his garage. I will come back again for future fixes/ maintenance.

Joe Bertola

★★★★★

6 months ago

My good friend as I expected your work is second to NONE. I was concerned about the availability of parts for the Pontiac but your staff rises to the occasion and delivers what they promise. I would like to meet the mechanic that did the job. Good people are hard to find and even harder to keep, which you have a gift for determining who is good and needs to do the job. I mean everything I have told you and I believe you have people's best interest in each and every job you complete. I was shocked about the "little old lady", who did not have a clue about her car and what she needs to spend or what the issues with her vehicle. I listened in the background thinking this was going to be ugly ... But the honesty and integrity YOU bring to your company is something other companies lack and for that you have my service for ever. Thank you for the car it's perfect and I could not be more pleased. Also Lillian is a great asset for the customers in explaining the work needed and pricing the cost of the job. On that note I will see you soon I hear a noise coming from the brakes in front that I will need to address soon. Thank you for everything and you and yours are the real deal. Joseph A. Bertola.🙃😎🥁

Allison Jones

★★★★★

7 months ago

I have used Gabriel's Automotive a few times. All of the staff are very courteous and professional. They don't try to upset you on items for your car. The whole team is aware of all the cars they service. When you call with question they can all answer your questions. Gabriel. Lillian, David and all the crew behind the scene are continuing to do a great job. Yes I will use them in the future!

Arie green

★★★★★

Edited a month ago

Gabriel's Automotive & Towing I've taken my car to Gabriel automotive towing service multiple times for other issues I'm always very pleased with the service. My recent visit was for my 2009 Venza with high mileage was making this loud humming noise at high speed over 50 plus. The Staff at Gabriel automotive towing service. always very pleasant greeting you with a smile. Gabriel takes time to explain what needs to be done in full detail and answering your questions. After we went for the road test. The service I need was for front wheels hub bearing I'm pleased with the service that was done no longer hear the humming noise. I will continue to use Gabriel towing service for my car service

Cameron Ramirez

★★★★★

4 months ago

Gabriel and his team did an amazing job replacing the axles on our '02 Toyota Echo! We had been hearing clicking for awhile but we didnt know what it was until they gave out and park would no longer engage. We got our car back and she was running like new! I highly recommend this shop because of their hughy quality customer service, transparency, and work!

Robin Lopez

★★★★★

2 months ago

My car was liking oil and Gabriel’s fixed and even gave me a car to loan that was great because he didn’t have to let me use a car. There aren’t Automotive places that have cars to use I’m very thankful. My Nephew told me that the price was great I don’t know prices

norma shields

★★★★★

a month ago

We were tired of being at the mercy of our car dealer, so we thought of this shop which we had passed so many times on Central, and the great review helped but we knew from our in-person visit that this family-run business cared about their customers. The work was done ahead of schedule and saved us much time and trouble shuffling back and forth to a dealership. We would return for anything else that pops up and recommend them to family and friends.

michael murray

★☆☆☆☆

2 months ago

Girlfriend's car wasn't starting, brought it to Gabriel's, explained that last year we had replaced the alternator and water pump due to oil leaking from the water pump onto the belt ruining the alternator. Explained that the new alternator was again covered in oil sludge so another oil leak was expected. Agreed to a $125 deposit that would be applied to future repairs. They called later stating that they needed to clean/detail the engine in order to identify the leak, and this would be $75. Fine. Called a few hours later, and stated that they cleaned the engine and the alternator and the car was running just fine. Went in, picked up the car and paid $200, drove home, turned the car off, then tried turning it on again and it wouldn't start. Called Gabriel and he stated he would be right out. He and a tech came out and tested the starter which was now identified to be the problem. Waited the weekend, dropped car off Monday morning and went back in the evening to pick it up. Charged $391 for alternator and labor. I asked that the $125 deposit be applied to this, and they refused. They stated 'That because it wasn't an oil issue like you originally said, we can't apply it. And we didn't charge you for 3-4 hours of looking for a non-existent leak, and we didn't charge you for coming out." Ridiculous. It's a deposit. Apply it to the charge. It' not my job to diagnose the problem, it's your job, hence the $125. Non-existent oil leak? The alternator and serpentine belt are covered in oil, it's more likely an inability or inexperience on your part that you are unable to accurately diagnose the problem. Lastly, you didn't charge for the house visit....this wouldn't have had to happen if you correctly diagnosed the problem in the first place. Bait and switch with the deposit, inaccurately diagnosed the problem the first time, and poor communication of charges. Needless to say I will never return and will continually advise others to take their business elsewhere.

Art Carter

★★★★★

4 months ago

My 69 El Camino wouldn’t start and I needed it for a quinceañera in two days and Gabriel did an incredible job getting it ready in time. Runs great and he did an awesome job getting it done with such short notice! She thanks you and the Carters thank you!

roxanne betancourt

★★★★★

a month ago

Gabriel and the staff were supportive the entire time fixing my car. He made sure that my car was completely fixed and ready before returning it to me. He also followed up afterwards checking in to make sure it was still running good once I was home! I’m so happy I found this place!

Jose Rueda

★★★★★

a month ago

I have brought my truck here several times, and each experience has been excellent. The team is always helpful, honest, and straightforward about everything. They clearly explain their recommendations without ever being pushy or insisting on extra work. I truly appreciate their professionalism and integrity. I’m very satisfied with the service I’ve received and will continue coming back. Thank you, Gabriel’s Automotive!

MJ

★★★★★

2 months ago

I highly recommend Gabriel’s Automotive for auto repair in the Chino Valley. My auto warranty company highly recommended them, and after trying out a few other shops and dealerships for similar mechanical issues with my vehicle, I decided to give this place a try. What really stood out to me was how customer-focused they are. If you're curious about your car’s status, just send a text. Need a loaner? They’ve got you covered. Want to speak to the owner? He’ll call you back promptly. You’re not just another customer here—you’re treated as if you’re their only one, even though they’re always busy. Throughout the repair process, the team kept me updated and went above and beyond by identifying and fixing electrical and performance issues that weren’t obvious at first glance. Their dedication to fully diagnosing and thoroughly testing the repairs, truly pays off and compliments their commitment to ensuring top quality service. My car is now running better than ever, and I’ll definitely keep them as my go-to for any future repairs!

Randi R. Wiley

★★★★★

3 weeks ago

One of the best auto repair shops in Chino, CA. They are very knowledgeable and kind. I was having a problem with my electric parking brake on my 2015 Kia Optima, and I took it to 2 other places, where I was told I would need a new dashboard cluster and that it would cost $2900. I couldn't afford that so I went to Gabriel’s Automotive and they inspected my vehicle and told me all I needed was a computer reset. $350.00 I was so relieved and glad that I took my car there. To go from $2900 to $350.00 was a blessing. I will be going there from now on for any car repairs. Thank you, Gabriel!!!!!