About Business
Gainesville Nissan Service is a highly-reputable Car Repair service provider based in Gainesville, FL. Gainesville Nissan Service covers all facets of the Car Repair industry, with a focus on Auto repair shop, Auto air conditioning service, Brake shop. With over 85 reviews and an average rating of 4.1/5, Gainesville Nissan Service is a trusted name in the industry. Their presence in Gainesville, FL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Beverly Varshovi
★★★★★
4 years ago
Kyle was my service rep and everything was top notch from start to finish. He took care of the problem I presented for, gave me a list of future services to consider with prices and recommended dates, and had my car serviced and washed in less than an hour! It was an excellent experience.
Samantha
★
☆☆☆☆
2 years ago
I was extremely annoyed and upset with the service department. I did an early morning drop-off and found that the key drop box does not have a lock on it. I was later told they knew this because the key for the box gets "lost" so they leave it unlocked. I scheduled a standard oil change and inspection service and asked that during inspection to see if the tires need to be rotated and an alignment done. I was contacted, and they said suggested these services be done. My car was done and ready one hour before my original appointment time at 9:30am. To my amazement after noon, when I picked up the car, unknowing to me it was not drivable. They drove it out to me and saw no concern assumingly, but as I approached my turn leaving the dealership I was thrown off the road. Thankfully, I nor anyone else was injured. I returned directly to the dealership. The service representative promptly took my car back in and found that I had two separated tires that had been rotated and aligned by their technician but overlooked. I then had to wait hours longer, buy four new tires with no apology or remorse. The representative blamed everything on the technician when, in fact, he drove the car also and should share in the blame and could have been shown some concern and kindness for the situation they put me in.
Melanie Black
★★★
☆☆
Edited 10 months ago
Make sure when taking your car in for routine service you know what needs to be done so they don’t sell you something you don’t need. Also be sure to go over the entire bill before you leave. Things I needed done or follow up on weren’t and I was sold service I didn’t need.
T. Gordon Carroll
★★★★★
10 months ago
The service provided to my vehicle was exceptional. I was also advised, and accepted, the repair and correction action necessary to my vehicle's turbo units associated with a recent vehicle recall.
Tony Cunningham
★★★★★
a year ago
Chris Kelly is very helpful, professional and always explains the process of getting my car repaired. As a matter of fact, the entire team at Gainesville Nissan work together to ensure customers are comfortable and we're being taken care of with little to no delay. Thank you Chris and Gainesville Nissan.
Ellen Collingwood
★★★★★
8 months ago
Nissan of Gainesville service department is excellent and very helpful. Jerry Fico has always treated me with respect. He is very knowledgeable and shares that with me.
David Hunt
★★★★★
a year ago
Again, the service advisor at Gainesville. Nissan Josh is excellent at his job. Got my 2020 rogue in right away. And perform the maintenance that was necessary and returned the car back washed. And the interior was vacuumed a plus as far as I'm concerned. Excellent service at Nissan of Gainesville can't saving up good things about them. Keep up the great work guys
M. Glenn Harris
★★★★★
6 months ago
Nissan Gainesville Florida provides exceptional service and receives a 10-star rating.
Robbin Wood
★★★★★
4 months ago
I’ve taken my car to Gainesville Nissan for several years. I’ve received oil changes, repairs, bought tires 🛞 I’ll continue to use Gainesville Nissan.
Carole Gilling
★★★★★
Edited 5 months ago
I had a great experience at Nissan with my last services to my car. I can attest that all my interactions at this dealership has been excellent. 100% of staff I encountered are pleasant! From the gentleman who transport to the lady at the front I think Evelyn not sure, sales staff,, service representatives. Huge shout out to Mr Dustin whom is knowledgeable and reassuring, it’s scary especially being a female and dealing with automotive workers as we are mostly sometimes taken advantage of! I do not feel like that with Mr Dustin I am very comfortable with his explanations and trust his reports. There is another middle age gent whom has been there awhile who has the same effect I forgot his name he is a service rep or manager located in the first office I believe,, both of them I’ve interacted with and I am at ease and trust their judgment! I don’t feel I’m taken advantage of! I recommend Nissan service crew I have not had a negative experience! Thanks
Greg Stealey
★★★★★
9 months ago
My buying experience was the very, very best I’ve ever had at any car dealership. My wife has claimed our 2024 Armada as her forever vehicle. Thank you!!
Vickey Adkins
★★★★★
6 months ago
Dustin Luke, our Service Advisor with Nissan in Gainesville, did a wonderful job assisting us with our Pathfinder. It is running beautifully, like a new car. He kept us apprised of the progress and price. No surprises. We will definitely call Dustin at Gainesville Nissan for our car needs.
Ruth R
★★★★★
7 months ago
I just had the throttle body replaced on my vehicle. I checked with another shop and the dealership's price was $400 cheaper. They weren't able to get the part over the weekend but the car was finished within 3 hours of opening on Monday. I appreciate the efficient service and accurate estimates. I was also able to text with the service manager directly and get a quick response. Thank you!
cali maren
★★★★★
4 months ago
Love everyone here! They are so nice and helpful and not pushy at all to make you feel like you need to get all these services done. I would recommended them to everyone! The prices are very affordable too
Emma Martin
★★
☆☆☆
6 months ago
I’ve never had an issue with the service department before today. I’ve dropped my car off multiple times for an oil change here, done within about an hour or two. Knew something was wrong yesterday when we received NO UPDATE on my car four hours later. We were never told if it was busy, if it needed to stay overnight, if any other services needed to be completed, etc. Apparently, someone forgot to press a button. Instead of immediately apologizing and compensating me for the situation, Jerry Miller said “I thought it was weird that you didn’t stay since it was a short service.” I’ve always dropped off my car, and I’ve always received a phone call when it’s ready. HE NEVER CALLED TO SAY MY CAR WAS READY. I have to drive someone back and forth to Orlando today due to his mistake, and I received a “$20 reimbursement since I’m feeling nice.” An apology was NOT given over the phone when I originally called the next day, just “weird that my message didn’t go through.” EDIT: I just got off the phone with the service manager, Steve. He was able to get me a complementary oil change due to the issue. I am VERY appreciative that he gave me awesome customer service and be empathetic to the situation. Thank you so much!
Jonathan Coron
★★★★★
2 months ago
Excellent dealership. My first salesperson was excellent and I should have gotten a second vehicle through him but he was not available when I came in to purchase the 2nd vehicle. In hindsight, I should have waited as he should have gotten the financial reward.
MAAponte
★★★★★
3 months ago
We purchased one of our newest nissans.There and I love it.Everything went through so easy fairly quick. Considering most of my experiences at other dealerships and i've continued to go there to do all my service work.They are just that nice and good.
SAB
★★★★★
2 weeks ago
Became a loyal service customer mainly do to Dustin Luke very good at his job friendly knowledgeable truly cares for his customers and tells you what you need or don’t need hard to find a good honest caring person who looks out for you and keeps you informed as you wait.. thank you Dustin Ethan
Michael Martinez
★
☆☆☆☆
3 weeks ago
Service department is horrible. Won’t return calls, won’t perform work on time. Love Nissan but after this last service experience I bought a Subaru. It was right next door and I was waiting 4 hours anyways.
Staci Alvers
★★★★★
a month ago
Always a fabulous experience at Gainesville Nissan! Jerry in service takes phenomenal care of me every visit! He makes sure everything that needs to be done to my car gets done quickly. The entire service department is perfection!
