Mavis Tires & Brakes

Jessica Rafael

★★★★★

a month ago

Lucy is always so helpful and truly looks out for me — especially navigating life as a single woman handling auto stuff. It can be intimidating walking into places not knowing if you’re getting the best price, the best deal, or even the right advice. Today she helped me with my oil change and brand-new tires, and she even gave me guidance on what type of rims would look best next. Tires ✔️ Rims coming soon 😍 It means so much to have a friend who empowers you instead of overwhelms you. My little car is about to be ADORABLE, and I couldn’t have done it without her. Grateful for women who help other women feel confident. 💛🚗✨

Alexa _

★★★★★

a month ago

The whole team is amazing. I had a great conversation with Lucy while I waited for my service to be done. She was very knowledgeable on the price of everything and what was included in what wasn’t. Don and Ermin were also rock stars I have to come back and get some more service done and they gave me a quote. Everything was explained what needs done for my coming up appointments. I don’t think anything was over sold or purposely added that didn’t need to be done to my quote. The facility was really nice and clean. I forgot my phone charger in the car and Lucy was able to grab it for me so I had a more comfortable experience while I waited. Car stuff is never fun. It’s never cheap but for an oil change that includes an inspection and tire rotation, especially for full synthetic I really can’t complain about the price!

Dylan Teets

★★★★★

2 months ago

Had a great experience here! I came in for a diesel oil change and was blown away by how quick and easy the whole process was—done in under an hour. The customer service was amazing from start to finish. Huge thank you to Lucy at the front desk for being so friendly and helpful, and to Don the mechanic for doing a great job. Professional, efficient, and welcoming. I’ll definitely be coming back and recommending this shop to others!

Steve Forehand

★★★★★

a month ago

I made an appointment online to have a wheel alignment done on my car. It was fast and easy to navigate the menu and to book the appointment. From the time I arrived the staff Lucy/Don took great care of me and my vehicle. They had me all set up for my appointment and ready to go. I was in and out in less than 45 minutes from the time I walked in the door. I am very happy and pleased with how fast and efficient they were able to get to my car and with the overall cost of the service. They did a great job on the wheel alignment. My car drives real smooth. I would 100 percent recommend Mavis Tire.

Terry Krueger

★★★★★

a month ago

wife needed a new tire on her car last week. i came here because they carried the same brand that was already on her car. great price and great service. they pointed out some additional work that needed to be done. this is work that a dealership had previously mentioned so i knew they were not making this up. came in, had the work done. MUCH better prices than the dealership and again great service with great pricing. i think they have a new long term customer. i will have to start bringing my car in also.

Clayton Campbell

★★★★☆

a month ago

Brought my beautiful girlfriend’s car here for an oil change. Employee when we got there was very helpful getting the information on her account updated. Oil change was quicker than promised which was greatly appreciated! Only gave 4 stars because they called her dad to let her know her car was ready even though she clarified her contact name and phone number when we dropped the car off.

Jeremy Turner

★★★★★

a month ago

I brought my car in just intending to get brakes done and come to find out my rotors were bad and the guy was telling me like they need done and I told him I dont know what to do cause I dont have the money and he said give a minute let me see what I can do. He gave them to me no charge.. that was the most awesome, commendable thing. They care about the customers I will stick with them now for all my days as long as I have a car and I will recommend them to everyone.. best experience!!!

Steve Szabo

★★★★★

a month ago

Edward and the team were great. They took care of me without feeling like I was being taken advantage of!! We previously purchased tires for our Defender and got the oil changed today. This will definitely be my go to anytime any of our vehicles need serviced.

Alex Harding

★☆☆☆☆

a month ago

Sheesh. Came in to get some tires after I had a couple go flat. Tire tech stripped a bolt and said it would be $70 to fix. Then he came back and said he couldn’t just do one, he’d have to replace the whole hub and it would be $200. THENNNN came back and said it’s actually $500… and that he was just guessing with the $200 quote. Ummm, how about no. Maybe don’t guess?? Is this your first day here, sir? Apparently so! They striped the bolt…. And misquoted the job to me multiple times. I will never return to this, or any other Mavis facility! Update: had another shop quote me $225 to fix it. The cost of doing business with Mavis… 🤷🏼‍♂️ Additional update: upon arrive at home I noticed they didn’t even put valve caps on the new tires. I spent $500 on these today and valve caps are NOT INCLUDED, apparently.

Ashley Cuccurullo-Powell

★★★★★

3 weeks ago

Edward is always so kind at the front desk. I like the mechanics here because they give sound, reasonable advice and do not try to sell you services that you don’t need. Always super timely! 100% recommend this shop.

emily reign

★★★★★

a month ago

Don and Lucy were soosososo wonderful! They were professional and communicative; they came off very honest and knowledgeable in their respective fields. If I don’t update assume my repairs went smooth :) thanks again for all the help and kindness don!

dequita cook

★★★★★

3 weeks ago

I popped into Mavis Tires & Brakes for a quick wheel‑cover replacement and Edward turned a forgettable errand into a genuinely good experience. I’d clipped a curb and cracked one of the plastic covers on my front wheel; I wasn’t sure if they’d bother with something so small. Edward greeted me at the desk, asked to see the damage, and within a couple of minutes had the exact cover pulled from stock. He explained how the clips work, swapped it out right in the bay, and double‑checked the fit so it wouldn’t rattle or fly off. If you need a fast, no‑drama fix and want someone who treats a wheel cover like it matters, ask for Edward. Solid, courteous work that makes a routine stop feel professional .

Kim Henninger

★★★★★

a month ago

I commute to Gainesville from Jacksonville for work. My car started back firing while in town and I brought it to Mavis. The manager Edward and my technician Elvis took such great care of me and made sure that I was back on the road safely! I cannot say enough good things about the gentleman that work here and I will definitely be back!

Megan

★★★★☆

a month ago

Quick oil change service and helpful employees! Unfortunately, despite spending several minutes updating my contact information, they contacted the other person on my account to let me know my car was ready, who I was not with. Luckily he was able to let me know but would’ve been a much worse experience if not.

Maryann Schuler

★★★★★

3 months ago

Prompt, courteous service. Had a car inspected before purchasing. Edward went above and beyond to explain what was necessary and would be considered preventative maintenance. All done at no cost. This is the third time using Mavis because of how professional they’ve been. Definitely a loyal customer from now on!

Dennis Griffith

★★★★★

3 months ago

I have used this business twice and both times have been impressed by their courtesy, reasonable assessments, professionalism and good prices. First time was a full brake job on my 2016 RAM and the second was for a second opinion on brakes on a 2005 Corolla. Second visit saved me from an unneeded brake job. Highly recommended!

janet gil

★★★★★

7 months ago

Lucy was sooo wonderful! She has a great personality and she was so great to work with! They were very busy and she was patient and friendly to EVERYONE! Just a sweetheart! A ten out of ten! Or higher!!! Give her a raise!!!