Terry's Automotive & Qwik Lube

Lauren Laboissonniere

★★★★★

2 months ago

I’ve taken my car to Terry multiple times and he always does a great job. He’s not trying to take advantage of you and he clearly knows a lot about cars. Highly recommend!

Veronica Black

★☆☆☆☆

3 months ago

If you value your time, money, and/or vehicle, do NOT go to Terry's. They'll break everything they touch on the way in to do your fix, every day they'll push your pick-up time back further, and when they finally finish, you'll get it back dirty and with more problems than you came in with, and they're still going to charge you top dollar for it all.

Mae Russell

★☆☆☆☆

4 months ago

Do not take your vehicle here if you want it repaired. Car sat there for 3 weeks while they tried to locate a part which someone else located within 15 minutes. They never made one call to provide any updates and then had the nerve to act annoyed when I called them. Save yourself the aggravation and find a real mechanic that provides customer service.

B H

★★☆☆☆

Edited 5 months ago

I purchased a set of four tires from TERRY’S AUTOMOTIVE and several months later I found out that all four tires were underinflated by 8 pounds or 25% I discovered this when my car hit a large pothole in the road causing damage to my left front custom rim costing me $400 to replace. Terry (owner) denied any liability on the part of his mechanic . Stay far away from this shop!

Victor Rocha

★★★★★

a year ago

Great and honest business! Spent some time with the owner waiting on my alignment and had great conversations! Dudes honest about what’s going on and doesn’t try to sell you on anything you wouldn’t need. Best alignment price in town I could find.

Rob Henderson

★★☆☆☆

8 months ago

Took my vehicle two times for tire rotation, oil, change and alignment. The first time was OK, except for the fact that they left greasy fingerprints all over the front of my car. The second time I took my car in when I got it back there was grease all over the leather seats, There were greasy fingerprints all over the front of the vehicle. This time I went back in and told Terry he had one of his people come out with a greasy rag To clean my leather seats and the front of my vehicle, I told that guy to stop and I left thinking that was the end of my business with Terry’s. The next day, my wife left in the morning and when I walked out into the garage, there were oil spots all over the floor. When she came back, I got up underneath the vehicle and looked, and there was oil all over the splash shield for the engine and oil dripping Off a couple of bolts. I took the vehicle back to Terry’s. They took it in the back they said everything was fine And all they can think is that the guy that changed the oil missed the opening where you put the oil in and it spilled all over the side of the engine. I do not think this is a very professional shop. Terry never extended any apology And was MIA both times after i asked for additional assistance. He immediately went back in the garage and never came back out. In addition on both visits, Terry does not call when the vehicle is ready to be picked up. On both occasions, I rode by the business several hours after i left it. The vehicle was moved to a different Parking spot than where I left it so I went in and on both occasions I was told oh I didn’t call you? I guess you want your vehicle back. I can’t imagine what would’ve happened if I would’ve had real mechanical work done at the shop. I would Research and go to another shop if you’re thinking of taking your vehicle here!

MR VEGA

★★★★★

5 years ago

Customer service is superb and you know you can trust Terry. He will tell you what really needs to be done and not do any work just to get your money. Hard to find a mechanic like that anymore. It’s pretty busy so be patient but who cares waiting a while in order to get peace of mind 🤔

Darin Webb

★★★★★

9 months ago

I had an extended warranty and no one would work with the warranty. Saw that Terry did online and gave him a call. They fixed everything and filed with my warranty. I only had to pay for a few items. I highly recommend this shop. They shown integrity and honestly with any recommendation that needed to be completed.

Hallie Parrett

★★☆☆☆

6 months ago

Very good customer service. However, a technician here told me the car needed a $200 new battery. I went three other places and the battery tested fine.

Penelope Rodonis

★★★★★

5 months ago

Terry is very nice and honest and will give you the best price he can, didn’t charge me for diagnostics this morning and I would recommend them highly!!

Zakary Woods

★☆☆☆☆

9 months ago

I asked them to take a look at the A/C in my car, however, the process and price of taking a look at it was never brought to my attention. I picked up my car (without A/C) and was informed I was being charged $300 in labor for solely evaluating my A/C. I was later informed (by another mechanic) that is state law for mechanics to obtain a customer signature to approve work to be done >$100. Despite bringing my car to Terry’s for multiple years and spending thousands of dollars, Terry didn’t seem to care about his shady charges.

Kayla Thornton

★★★★★

11 months ago

Super pleased so far! I had 2 different mechanics before Terry’s tell me they couldn’t figure out why my A/C wasn’t blowing cold in my Tahoe and wanted astronomical amounts of money to just replace the entire system. This place had my car for a few hours for more than half the price and picked it up blowing cold! I’m so happy, thanks so much!!!

A Newsharm

★★★★★

8 months ago

Needed a nail removed from my tire and a plug. I called ahead and they said to come in. 15min later I was there and 15more minutes then I was on my way. Very happy with the job done right and no run around. I would definitely reccomend this place to others.

Heidi

★★★★★

a year ago

New to the area and heard that Terry's is a good mechanic shop...SO, when my car broke down, I took my car there. The person who was in line before me said he has been a customer since the 80's and another customer told me that they take great care of their customers. Long story short, they fixed my car and the price point was very reasonable as well...will definitely be back for my car care needs!

Eduardo Cardona

★☆☆☆☆

a year ago

I had an absolutely horrible experience at Terry’s Automotive and Quick Lube—I wouldn’t trust these guys to change a light bulb, let alone fix a car. I brought my vehicle in for a simple repair, and not only did they completely ignore the actual issue, but they also overcharged me for work I never asked for. When I pointed out their mistake, instead of owning up to it, they had the audacity to try and charge me even more to fix what they were supposed to repair in the first place! So essentially, I paid them to make my car worse. The customer service was just as bad—rude, dismissive, and clearly only interested in squeezing as much money as possible out of people rather than doing honest work. If you value your time, money, and sanity, avoid this place at all costs. They’re either completely incompetent or running a scam—either way, I won’t be coming back, and I suggest you don’t either.

N B

★★★★★

11 months ago

He is honest squeezed me in to look at my car reassured me about what was actually wrong with it and what needed to be done to fix the issue. This is a business you can trust and depend on that won’t tell you things are broke that don’t need fixing. Great prices and friendly people who are professional and put their customers first!

CLS63AMG WAGON

★☆☆☆☆

a year ago

Charged $300 to end up not fix a simple problem I changed the brake fluid myself on my car, and when started it up I got a warning that said brake fluid level low. I figured it was just the sensor but had no way to test it or try to replace just the sensor, so I took it to Terry’s. They had my car for two weeks and did a “diagnosis” and another flush. None of this resolved the problem, so they said the next step would be to replace the ABS pump, which would be at least $1000, maybe more, I don’t remember exactly what they quoted. This is with no ABS error codes. So at that point I took the car back and brought it to my regular mechanic, and they fixed it in a matter of hours in between other jobs for $150. It was just the brake fluid level sensor… I called Terry back to try to get some of my money back since they charged me $300 and kept my car for two weeks to ultimately not fix a simple issue, and he tried to blame me saying I bled my brakes wrong, when my regular shop confirmed that I did it correctly, and that it was just the sensor. Will never be back, will tell everyone I know not to go to this place