Gales Auto Repair

RYAN PETERSON

★★★★★

a month ago

After Garber Jeep in Saginaw couldn't find out what was wrong I took it to Gales and they found the issue in no time flat. Thank you Gales for doing an amazing job and my jeep drives like its brand new now! You have earned a returning customer!

Art Fowler

★★★★★

2 months ago

This is a Darleen Fowler. I had a major problem with my trail blazer. The team at Gales worked tirelessly to fix it as quick as possible. They made sure I got a ride home & back. They are super & did a wonderful job. Thank you Max, James, Eric and staff for you concern and hard work! I appreciate you very much!

tone roe

★★★★★

Edited 4 months ago

Gale’s service is awesome. It’s so popular I had to wait a day to get my oil change. It was with the wait, they had me in and out in 20 min or so. The price was great for a full synthetic oil change and treated me great. I will be back!

David Mell

★★★★★

5 months ago

Max is as professional as they come! I also have to say the rest of the crew did a fantastic job! Car was making a squeak and they were able to get the car diagnosed with photos in timely manner and a more than fair price I’d say!! Car has no more squeak and other issues were discovered and addressed because of the crew taking pictures and doing a professional job!! Thank you guys very much !! Will be returning !!

Dirt E. “Mojak” Roads

★★★★★

6 months ago

I had a good first impression second impression third fourth and 5th and I feel like I've been there a hundred times. They never disappoint, and I'm a pain sometimes. They worked with us to help alleviate our problems and Im very thankful for having them fix our vehicles and maintain them. I would recommend this company to anybody to treat my daughter and my wife with respect. 10 stars!

jon keith

★★★★★

5 months ago

Max and the rest of the team at Gales on State Street are the greatest guys to deal with. They always take care of my vehicles, they are friendly, professional, honest, knowledgeable and pricing is great. I highly recommend to anyone who needs their services.

Julie Backstrom

★★★★★

3 months ago

I always get the best customer service and repairs from Gales. I was referred to Gales by a friend and I will never go anywhere else. You get a full compressive review of your cars health even when you're just going for an oil change so you always know the health of your car. Joe the shop manager I assume, has been nothing but great and I am always greeted with smiles from the whole staff. Thank you!!

Melody Chappell

★★★★★

4 months ago

Gales is great! I had a HUGE repair and they handled it all beautifully. Very kind, got me in a loaner asap and got the job done. My issue isn’t listed in the list… timing chain issue. Huge job.

T

★★★★★

7 months ago

A great mechanic shop. They take really good care of you and do some of the best work around town. I never have any complaints or worries when I take my vehicle my here. Shout out to the front desk people for great service and being knowledgeable, and also the mechanics behind the scenes for all of their hard work.

tevin brinkley

★★★★★

7 months ago

Man where do I begin :) I've never been to Gales auto shop before. They left an incredible first impression. I came in to see if they could help diagnose my battery terminal electrical issue. Was told it was going to be Wednesday until they get to it, but they decided to squeeze me in asap to see what the issue was. They hooked me up with a new battery tightened and cleaned up the terminal cables as well. They also helped me financially with paying for the service. Max took care of me the entire time. Made me feel comfortable while I waited and everything. Most definitely will be bringing my vehicles here down the road. Great Customer Service and Hospitality through and through.

Vince Vasquez

★★★★★

7 months ago

07/29/25 3pm oil change and James Parts Manager was my customer service personnel. Received my inspection of all that was inspected and I approved the service. Another well done oil change at an unbeatable price of full synthetic oil. James was very helpful in supplying with my receipt for payment and also some paperwork that was done on the Jeep that I missed placed somewhere, we bring my wife's vehicle here also. Thank you James for your incredible service. I highly recommend Gales Auto Shop service.

Bonnie Honeman

★★★★★

9 months ago

By far the best customer service!!! I just had my vehicle in to get some unforeseen repairs and everyone I spoke to was absolutely amazing, especially Max. Gales did not hesitate to explain the process to me when I had questions which I appreciated. While my car was being fixed they were able to drop me and pick me back up when my car was completed. If you’re looking for a reputable place to take your vehicle for repairs Gales is the way to go. Thank you to everyone including the service guys that took good care and detail in repairing my car..

Aaron Rodea

★★★★★

Edited a year ago

Had to delete my old review praising the work here from past experience at another location. Anyways. I needed some All Season Tires for the lovely snow here. Definitely was in a bind since other Tire Shops had little to nothing in stock and not what I wanted anyways. I called up Max, him and the bros did their thing. Under 72 hours, possibly 48 hours, I can’t remember but I was in the shop instantly and drove off with some amazing General GMAX AS-07. They are definitely a night and day difference from my stock summer tires. I have a 2024 WRX and no they didn’t rev it or take it for a test drive. They treated my car with “White Glove Service” from start to finish. They even wrapped my old tires in bags to not get my car dirty. Always a pleasure working with them. Been a loyal customer since 2020 I think, possibly 2021. Just go here and get it done. Trust me!

David Hernandez

★★★★★

4 months ago

Max and the Gales team are amazing. Service, communication, price, quality. I will never take any of our vehicles anywhere else. Thank you for all you guys do.

carolyn hunt

★★★★★

10 months ago

Excellent customer service, nice clean,and it smells great in place of business. Very pleasant took care of the problem that I was having, and they did and awesome job getting me together. Thanks Eric and Max Very pleased with the outcome. So if anyone have a car problem go there and you won't be disappointed.

Charles D

★★★★★

9 months ago

Made an appointment online to get my car looked over. Thought I needed brakes, but they let me know I still have some time before they need replaced. Very honest people here! James was very helpful with everything and answered all of my questions. I like how they update you along the way with pictures and showing you the things that need work or will need work done soon. Highly recommend this place. Will be scheduling my brakes through here when they need to be replaced.

Allison Savage

★★★★★

a year ago

I recently took my vehicle to Gales on State Street after the mechanic I had been using for several years referred me to them for their expertise. From start to finish, these gentlemen are absolutely top-notch. Everything from setting up the appointment, dropping off my vehicle, waiting while my vehicle's issue was identified, being taken back in the shop so I could receive a thorough explanation of the cause of the issues and what steps were required to resolve the issues, and then since it was getting towards the end of the business day and they didn't have the necessary parts, I was told my vehicle would be done probably sometime later the following day. And then for the first time ever in my experience with any mechanic, or any service for that matter, I was shocked when I received a text message from Gales the next morning. One of the mechanics had stayed after hours the night before to complete the repairs on my vehicle and it was ready by 8:30 the following morning! And I am still floored at how fair their pricing is. Honestly it is way more than fair because my total was much less than I was anticipating having to spend on these repairs. I am beyond grateful and so appreciative of Gales on State Street, and I'm thankful for every single one of the crew members there. They all demonstrate professionalism, they are clearly highly skilled mechanics, they are very effective and efficient at their jobs, and above all, they demonstrate honesty and integrity which is very rare these days. I give them my absolute highest recommendation and I won't take my vehicles anywhere else from now on.