Gary's Service Center

Brandon Long

★★★★★

a year ago

Ahem! (taps mic) These guys are worth all the praise I seen on the Google reviews. We are new to town. We do deliveries with our pickup truck a 2019 Titan SV. The truck was recently bought from a dealership that will remain anonymous. But the truck started leaking coolant. Dealership said the earliest was Dec. 2nd. I took it to Gary's. They got us back up and running by end of day. Plus they fixed the tailgate latch. Johnathan was extremely helpful and understanding to our emergency. This truck is how we provide for our family. They have a awesome property inside and out. This is definitely not dirty and dingy shop that you may come across! They definitely have a forever customer! Top Tier A-Plus service!!! Thanks again for bailing me out!!!

Alberto Macias

★★★★★

9 months ago

Took my truck to them because it had a misfire and my a/c was blowing warm. Johnathan was very customer friendly and took care of my issue, and communicated effectively with me. Please say thanxs to your techs in the back. B.L.U.F. You have gained my business

Ric S.

★★★★★

a year ago

We’re new to Lubbock and had a wheel that was making noises. Saw all the great reviews on Google for Gary’s and decided to take it there. They didn’t disappoint. They found the issue and fixed it. It was a quick and inexpensive fix. I appreciate that they didn’t try to upsell needing something more and were honest and transparent about it. Service was great. Definitely will go back next time I need the car worked on.

Mecale Newsom

★★★★★

a year ago

Gary’s is the place to go ! Johnathan was awesome , super helpful and kept me informed. They sure made it feel like home when your in there and Gary did an awesome job on my vehicle. Now I’m up and running GREAT in no time. Thanks for making a stressful situation a better experience. If you want it done right with great customer service go to Gary’s!

Sam Schiller

★★★★★

7 months ago

Had my splash guard dragging from the bottom of my car before driving to Fort Worth from Lubbock. Came in to get it removed and trashed and wasn’t charged for the work. Couldn’t recommend them more highly to anyone in need of vehicle maintenance in Lubbock

Jacob Lassiter

★★★★★

7 months ago

AAA picked me and my wife up off the highway. They checked our vehicle and took care of us in th3 best manner. I highly recommend bringing your vehicle here!

Cole Alton

★★★★★

9 months ago

Excellent service! Recently had to have repairs done that were quoted as being much more costly that ended up not being nearly as high once work began. John has consistently been friendly and knowledgeable and I have always had quick turnaround whenever I’ve had to take my car in.

Nathan Krishnamurthy

★★★★★

6 years ago

Had my Honda CRV starter fixed here recently. I am happy with the service and their professionalism. The staff was really helpful and courteous. The front desk office lady who helped me with rides to and fro from my house was really awesome and such a sweet person. Would definitely recommend this place:)

Austin Weber

★★★★★

a year ago

Very good service all around. Staff were friendly and knowledgeable. I went to O’Reilly’s earlier that day and they said I needed a mass airflow sensor replacement. However, I’m glad I didn’t buy the part, because Gary’s said otherwise. They diagnosed that my purge valve was stuck open. Of course, I had no idea what that meant, but they explained it very simply and easy to understand. They got me in and out quickly and my car is running smoother than ever. Today, I drove around 200 miles back home for the weekend and had no problems whatsoever. BIG thanks to the guys at Gary’s for getting me fixed up quick and inexpensively!

Daniel Dameron

★★★★★

10 months ago

I had always taken my car to a dealership for service until they charged me thousands of dollars to repair an oil leak, and then after returning twice because I still had a leak, they wanted me to give them a couple more thousand to fix my rear main seal. I called Gary’s, and they told me to buy an $18 bottle of Blue Devil Rear Main Sealer. My car immediately stopped leaking oil. Since then, I have brought my car here twice. They repaired my blower motor the first time, and then they fixed my air intake issue that was causing my car to idle improperly. Both repairs were same-day-service and much cheaper than the dealership. They are easy to do business with, and they have my business from now on. I highly recommend them if you are looking for mechanics you can trust to not take advantage of you and get your automobile back to you quicker than anyone else in town.

Cooper Hale

★★★★★

5 months ago

I honestly couldn't recommend this place more. Johnathan did a great job explaining everything in detail. If you're looking for a new mechanic in Lubbock, go here !

Robert Phillips

★☆☆☆☆

3 months ago

Auctioned my whole truck away for a $200 diagnostic fee while I was working a long hitch in the oilfield. Had the truck for 11 years just for them to sell my truck after 60 days for $200

Jimmy Ratcliffe

★★★★★

a year ago

Gary's Service Center was recommended by a friend of mine when I asked for an auto shop I could trust to send my daughter to since she's away from me at school. I talked to them at about 4:45, and they were able to get her out before closing even when she got there not long before closing. She said they were super friendly and helpful. Thank you for taking care of my girl.

Zach Stone

★★★★★

6 months ago

Amazing service. They diagnosed everything and fixed my truck with fair pricing. Also gave me recommendations on muffler shops for cheaper pricing for work they would have to charge extra

Bryton Lawson

★★★★★

10 months ago

In these tough economic times, keeping our current vehicle running is paramount, and Gary's Service Center, especially under the incredible management of Johnathan Taylor, went above and beyond to ensure just that for us. We had unfortunately neglected our car for a couple of years and were bracing ourselves for a hefty repair bill after requesting a comprehensive inspection and addressing some known issues. To our delight, Gary's Service Center not only identified and expertly fixed everything our car needed at an unbelievably reasonable price, but they also demonstrated exceptional customer service and integrity. I was scheduled to drive out of town to pick up family for a week, and despite being closed for Good Friday upon my return to Clovis, they went out of their way to accommodate me and ensure I didn't have to make an unnecessary two-hour drive back to Lubbock to get my car. This level of consideration was truly remarkable. What impressed me even more was their honesty. I had suspected a problem with my suspension and asked them to inspect and replace it if necessary. Instead of simply taking my word for it and charging me, they called to explain that the suspension was actually in good condition and that replacing it would only address a minor squeak. They could have easily taken advantage of my assumption, but their integrity shone through, saving me unnecessary expense. It's also incredibly commendable that Gary's Service Center actively supports the military community, a fact I learned without even having to ask. I cannot recommend Gary's Service Center and Johnathan Taylor highly enough. Their exceptional service, honest approach, fair pricing, and genuine care for their customers make them stand out as a truly stellar automotive service provider. Thank you, Johnathan, for the peace of mind and outstanding experience!

Jesus & Birdell Valdez

★★★★★

5 months ago

Gary’s was turkey a blessing for my family’s vehicle. I had battery issues and my Vehicle wouldn’t shift into gear, was stuck in Park. Needed to drive back home so I was towed there, the work was super quick and staff was extremely nice, 10/10 recommend if your looking for a good spot w reasonable pricing, Check them out you won’t be disappointed.

Michael Beard

★☆☆☆☆

a month ago

They demand that I bring the car in the morning and they are closed on the weekend, which makes this place a very inconvenient place to do business with. They are completely unhelpful to those who can't drop their car off. Also, I can't even schedule a time to drop the car off with these people. A completely unreliable place to try to have your car looked at. I will never do business with these people again. I managed to find someone who can work with me and look at my car at a time that is convenient for me, instead of one that I have to go out of my way to see.