About Business
GAVITO AUTO brings expert Car Repair solutions to the local community in Provo, UT, Provo. From Car dealer, Auto air conditioning service, Auto auction to complex Car Repair projects, they maintain high standards of service quality. Local residents in Provo, UT appreciate their attention to detail, leading to a consistent 3.9/5 rating from 90 reviewers. By focusing on the specific requirements of the Provo, UT area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Provo, UT and beyond.
Google Reviews
Jay Weight
★
☆☆☆☆
3 years ago
**Update after the company's response** Why would you have called me after you finalized the sale when we asked you to let us know if anyone was interested in the car so we could come and purchase it then? You should have called us before you sold it. We had been looking for a good price on a used vehicle, we found one here and drove it multiple times, took it to a mechanic to have a look at it. We told the salesman we were 90% sure we'd purchase the vehicle and that we just had one other to look at and that if anyone else was interested in it to please let us know. We checked out that other car, we didn't like it, and then called the salesman back to let him know that we wanted to purchase the car- but he said he had just sold it. I called him back and told him how dishonest he was even after he said he'd call us back to let us know he had someone else interested in it. We tried to pay a deposit to secure the sale, but he wouldn't take it. I don't trust this business and wouldn't suggest it to anyone.
Jose Falcon
★★★★★
a year ago
Gavito Auto did an excellent service on a Ford Expedition I took in for a Check Engine light. The mechanic pin pointed the issue and got it fixed quickly.
Shai Jones
★★★★★
7 years ago
My husband and I are new to the area, we just got stationed here from Oklahoma. I found out about this company online and decided to purchase roof rails for my Jeep Renegade. Not only was the communication quick, but the customer service was amazing. They even went out of their way to install them for us and saved us the hassle of doing it ourselves later. Very thankful for these guys! 10/10 would recommend!
Diana Coe
★
☆☆☆☆
Edited 4 years ago
I bought a minivan from these guys on Nov 1st. Sergio signed an agreement that he would take care of the DVD player if it still didn't work when the remote arrived. Well when the remote arrived it still didn't work and it's been months now and he still hasn't honored his word. He hasn't been good at returning our calls or texts especially after the new year. He promised the first week of January after my husband stated he might get his brother who is a lawyer involved. It is very unfortunate since the main reason I bought the van was for the DVD player. The van also started minor leaking soon after we purchased it. Because it didn't leak when we took it in they didn't do anything about it since it is basically a slow leak that shows stains overnight. So all and all we've had a bad experience. I will update this review if the customer service changes. I will give them the benefit of the doubt and maybe they are still recovering from the holidays. Update:. We got the DVD player fixed 1/18/19 so they did finally come through. Update: Lemon Alert! I have now spent thousands of dollars fixing a number of major issues. Before buying from these guys I would definitely get a mechanic to take a look at it. I wish I would have!!
Amanda Garner
★
☆☆☆☆
4 years ago
We bought a car from them after they showed us the services that had been done. When we got it home we had a ton of problems with it. Took it to our mechanic and he said he’d never seen such bad breaks or a dirtier air filter (white clouds were even coming out when we ran the AC!) The suspension was all messed up too. All these things were checked off as done by Gavito but it was clearly a lie and he absolutely refused to work with us or make it right in anyway! Don’t trust them!!! They are very deceitful!
Jillian Redd
★★★★★
3 years ago
We bought a repaired mini van from them and traded in our other car. The employees at Gavito Auto are very kind, knowledgeable, helpful, and trustworthy. They also helped us out with a temporary permit and kept to their word on deals. We highly recommend them!
JusticeLeagueut
★★★★★
7 months ago
Has always done an incredible job fixing my car I’ve been going to this shop for over 7 years!
PapaOB1
★
☆☆☆☆
a year ago
I [contracted] them to repair an engine and then remove and replace said engine in a vehicle. In the initial conversation the Father said to the Son in Spanish, "Careful what you say, she[meaning my wife who is from Mexico] speaks spanish." They sat on engine and vehicle despite my communication with them. They lost their trusted machine shop here in Utah and said they would need to ship the engine to California to be repaired by someone they trust. As if there is not a single machine shop that could do the job they would be requesting. They "had" to move their shop from one location to another, they upgraded shops, and told me they would be charging me a transportation cost to move my truck and engine from one shop to the other because, and I quote "we are not a storage facility." To which I responded, "We didn't [contract] you to store the vehicle and engine, we [contracted] you to repair it. Eventually, after much protestation they agreed to not charge me to move their inventory. They may have good prices for the vehicles they sell but in terms of my experience with them in trying to get my truck repaired, the experience was horrible.
Ioelu Toilolo
★★★★★
3 years ago
if u are looking for a fair price and good and honest mechanic this is a place to go to the owner is so cool and very honest with his work!!!! highly recommended
Malachi Hatfield
★★★★★
8 months ago
Love this shop so much they have worked on many M in of my cars including my drift car and they have done a lot of amazing work would definitely recommend
jaycee tratos
★★★★★
4 years ago
Sergio was definitely the most laid back guy I've dealt with. He was professional, courteous, and respectful. The vehicle I bought from them is a nice Honda and he went beyond the normal for me. I'm very glad I found these guys. Also very happy with the sale. All around great company. Thank you for the car and the great experience!
Richard Hyrum Norman
★★★★★
a year ago
Thank you to such a great shop and family! I bought a wrecked 1996 Cadillac with a nightmare Northstar motor. Their mechanical and body work was amazing! They also did it at a competitive price and it was prompt, professional service! Nothing was cut rate about the repairs or service! They’re worth everything they charge and then some! Thanks Gavitos!
Matt Sprague
★★★★★
2 years ago
Very good dealership, Sergio is very transparent and honest with talking about his vehicles. My experience was smooth and I felt comfortable while dealing with this company. They fixed and looked over some minor things for me free of charge. They allowed me to take the car to my own mechanic to have it looked over and everything checked out.
Andrew Landau
★★★★★
7 months ago
Great shop! Very knowledgeable and fairly priced. I brought a truck here for some air conditioning work. I couldn’t be happier.
Luis Fernandez
★★★★★
a year ago
Gavito Auto is the go-to shop for reliable and professional automotive work. Their team is skilled, honest, and always delivers quality service at fair prices. Whether it’s repairs or routine maintenance, they get the job done right. Highly recommend!
Agustina Moreno-Bric
★★★★★
7 years ago
Just bought my car from them about a month ago. They are a family owned business. Super nice and friendly people. My husband and I left very feeling confident/comfortable with our purchase! Definitely worth your time! 😊 thanks so much you guys!
Leslie Titus Bryant
★★★★★
7 months ago
I can't say enough positive things about Gavito Auto. As a woman, I always feel like I am being taken advantage of when I take my car in to be serviced. In fact, one of those "bad" places even told me not to use Gavito Auto, and after my negative experience with them (overcharged and didn't fix anything), I now know why. What they didn't or couldn't fix, Gavito Auto easily and quickly DID! This place is the best and worth the drive. More than anything, they are honest, and they literally have the skill and knowledge to find and fix everything, even with my vague ability to describe the issue. One time, just recently, my son was told he needed to get a new AC compressor for his car (Honda) and all it needed was charged. I didn't know I could pick where I wanted to take my car for repair, even when or if your insurance company hasn't worked with them before. Gavito Auto helped me navigate the process with my insurance company, and they saved me so much money. Another time, Sergio noticed my car (Porsche Cayenne) had a door ding I hadn't seen, and they masterfully removed it. Very thankful for their help (Jose and Sergio), decades of experience, professionalism, and absolutely fair pricing. Hands down, highly recommend them. One very satisfied customer! Thank you for being one of the good guys.
Stephanie Uata
★★★★★
6 months ago
Super friendly and honest staff! Called in about my explorer having AC issues and they took my vehicle in and had it fixed the next day. Will be returning here!
Faith Bryant
★★★★★
7 months ago
I bought a used car (not from Gavito Auto) and have had alignment issues from day one. I have had to rotate my tires and align them like every 6 months or BigO Tires won't honor the tire warranty. It has been years of expensive frustration and disappointment until I found Gavito Auto. This shop is the only shop that told me they would help me uncover the root cause and fix it. And they did it! Great shop, honest and hardworking group. Thank you for your help. Totally recommend this place!
Morgan Ellis
★★★★★
3 weeks ago
I can’t recommend Gavito Auto enough. After my car was involved in a wreck, they handled everything with professionalism and care. The repairs were flawless, the paint matched perfectly, and the turnaround time was great. They truly exceeded my expectations.
