Meineke Car Care Center

Nicole Sanchez

★★★★★

a month ago

I will be returning my vehicles Lindsey did an awesome job. Lindsey is very polite and explains everything to you! I would highly recommend her for any car peoblems

Amy Poff

★★★★★

3 months ago

The staff is so friendly, thorough and transparent. I loved the communication while my car was in the shop. I was able to get clear estimates and photographs of what was going on. Would highly recommend! Check your Smith's receipts for coupons

Ian Rodriguez

★★★★★

5 months ago

Every other shop in the world has to look to this shop as an example of how they should be running. Cuz these guys absolutely ROCK. Lindsey and Leona with their team are the absolute best. They are clear and transparent with what is to be expected while they work on your car. I love that they updated me every step of the way. I brought in my Mustang and they told me what was not working and WHY it wasn’t working. And giving me timeframes of diagnosing and with the repairs. I recommend this location to anyone having troubles with their car. If I could give 100 stars I would! 10/10 🙌 Also they have inspired me to be better in my automotive career once I start. I can’t thank them enough for everything :)🙌

Seth Bullock

★★★☆☆

a month ago

People were very kind and nice and helpful. Their prices are a little high I believe. They’re gonna charge me A few hundred dollars more than the dealership to fix a starter. But lowered it when I told them the price the dealership quoted me But it was still more expensive than the dealership.

Dan Plagge

★★★★★

a year ago

PROVO’S BEST AUTO SHOP HANDS DOWN!! Lindsey and Her Team of Professionals are a Prime Example of Customer Service Experience At Top Level of Excellence!! Super Helpful and Highly Informative. Fresh Baked Cookies every day! Super Clean and such a cozy place too. Drinks and Snacks,WiFi and Charging Stations with a kids cove for coloring and toys to entertain your children! The bathrooms are super clean and that shows me how much they appreciate my family.WOULD RECOMMEND EVERYONE THIS SHOP!! 11 OUT OF 10 ⭐️ STARS!

Ariel Barksdale

★★★★★

4 months ago

I was pleasantly surprised at the great service I received from the Provo St Street location. I dropped my SUV off later in the afternoon, expecting to pick it up the following morning based on their work load and how late I dropped it. I quickly got a text letting me know I needed new pads and rotor on the back but that I had a solid year left on the front. No attempts to upsell me on those at all. That same late afternoon/evening, they had the work completed ahead of schedule, and I was able to take care of payment and pickup without physically going in and talking to them. They responded quickly to my texts and were clear and professional in their communication. Zero complaints.

Connor Horrocks

★★★★☆

2 years ago

I recently visited this service center for an oil change and tire rotation on my 2021 Toyota Camry. The service for the oil change itself was competently handled and completed in an average amount of time (~50 minutes from time of appointment). The staff were professional and the overall service experience was decent. However, I do have some minor reservations. During my visit, a technician brought me my dip stick and said the oil looked dark, and recommended an engine oil flush for $50, which I feel was likely an unnecessary recommendation for my relatively new car with only 20,000 miles, especially since it has been well-maintained. I’m knowledgeable about cars and aware that such a service is generally not required for newer vehicles unless there are specific issues, which my car has not shown evidence of. I do know that the BG oil flush service they offer is reputable and can be helpful for older cars, I simply wish they had been a bit more transparent about the details. While I appreciate the overall service quality, I believe it’s important to be transparent and educate customers who may be less knowledgeable. It’s crucial for auto service centers to provide not just quality service but also trustworthy advice. I would have rated the experience higher if not for this concern about the engine oil flush recommendation.

Mai Yer Lor

★★★★★

5 months ago

We love this specific location! Lindsey and her team have serviced our car for the past 4 years. We’ve moved to SLC and when we got our check engine light checked and “fixed” they charged us $750. The same lights came back 2 days later and we went back to the meineke in Provo. They discovered it was a simple fix and didn’t charge us for taking a look. Their advice for how to care for our car if the light came on again was super informative and helped us feel secure if more problems occurred.

Anna Nizhoni

★★★★★

7 months ago

I have been coming to Meineke of Provo for 4 years now. They always provide top notch service with honesty and fair pricing. The owner, Lindsey, knows everything automotive and is as friendly and dedicated to her customers as can be. I recently brought my truck in to have the AC repaired. Their master mechanic had it fixed in no time and I was back to enjoying a cool cabin in the August heat. Forget the rest and bring your vehicle to the best!

Brooklyn Hintze

★★★★★

2 months ago

My brakes had a squeaking noise and shuddered so I made an appointment, dropped my car off, and they texted me the problem and fixed it with approval super quick while i was at college!! Good quality, good customer service!!

Adam Droge

★★★★★

7 months ago

I was in a bit of a tough situation with my car and this location did a fantastic job of getting me in, letting me know exactly what was wrong, and helping me out with the financing options. They were clearly super busy, but got me in, anyways. They were friendly, helpful, and knew what they were talking about. I had taken my car to a different location that gave me the exact opposite experience, so I was extra grateful for the team here and the help they gave!

Jared Gulland

★★★★★

6 months ago

I feel like lots of people worry about going to an autoshop and getting ripped off. I purely went to this one because the reviews online were “honest” and “affordable”. They delivered exactly that. Amazing service and price. 10/10! I’ll be going there from now on and recommending it to anyone who has needs.

Heather Cardoza

★★★★★

6 months ago

Lindsey and Leona are great. They are top notch! Lindsey knows her stuff with cars and Leona has the perfect front desk friendly personality. I 100% trusted them with my car and as a first time customer, I will be using them in the future!

Ahnika Sandberg

★★★★★

6 months ago

The receptionist on the phone did a wonderful job explaining things to me, and setting up an appointment quickly. They worked quickly on my vehicle, and had prices communicated clearly to me. Thanks for fixing my car!

Nicole Fuga

★★★★★

9 months ago

Lindsey and her team at Provo Meineke are so nice to work with! They have flexible service hours and the after hours drop off makes things more convenient. Lindsey is knowledgeable and very transparent when it comes to service needed on your vehicle. They do not push for sales, but rather tell you the issues you could face, the severity of the needed services, and their professional recommendation.

Noah Sparks

★★★★★

a year ago

Exceptional service and pleasantly surprised with the level of communication and care shared! Stellar experience getting a quick emissions test with no appointment. In and out under 30 mins. Many sincere thanks!

Kaja Muaka

★★★★★

Edited 2 years ago

Super friendly and fast service. Wifi & goodies to keep you entertained while you wait. Best price on an oil change I could find, and they helped diagnose some other problems with my car. Will be sending the homies to this place. 5/11/23 update: Went during my lunch break to get the oil changed in a new vehicle. They were as friendly as always and had me in and out. I love the personalized names in the waiting room, as well as the snacks and wifi. I also love to see female mechanics as work! Always impressive. Just had to add to the review because this place is the best and I’ll be coming here as long as I’m in Provo.