About Business
For professional Car Repair care in Provo, UT, Provo, look no further than Doug's Auto. Their team excels at delivering top-tier results for Auto repair shop, Auto body shop and related Car Repair needs. Their customer-centric approach has earned them a 4.8/5 rating based on 76 pieces of feedback. They have become an integral part of the Provo, UT community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Provo, Doug's Auto is ready to assist with your next project or repair.
Google Reviews
Liz Real
★★★★★
3 years ago
I worked with doug as my customer and as my mechanic he is a 1 man shop he doesnt beat around the bush and tells you things straight out,he isn't rude he is just a straight forward person. Best honest mechanic around totally recommend.
Fehi Tuavao (Koko Ru)
★★★★★
a year ago
Doug Auto is like finding a good Doctor that you can trust. But I trust him with my vehicles. He serves with a smile.😃
Ruth Gillett
★★★★★
7 years ago
Doug is amazing!!!! Fixes at a budget I can handle. Doesn't take long. Intelligent, honest and if I would always use him. I know he's retiring so provo will be suffering
Robby Myers
★★★★★
13 years ago
I could not be more impressed with Doug. I had a very messy problem with the clutch in my car. I was upset to even have to go back to the mechanics in the first place since I had replaced the same part a little more than a year ago. However, I was referred to his shop through a friend who told me Doug was an honest, cheap and hard working mechanic. Doug went out of his way to find out why the clutch had gone out so fast and after spending a ton of time researching it, he found out that the clutch that the last guys had put in actually was the wrong one. According to specs, it should have worked, but after reading a lot of reviews and doing a lot of research he found out that this is a very common problem for my particular car and that clutch, and that even though it fits and will work, it will burn out again after a short period of time. He ordered the correct one and gave me as big a discount that he could on all the parts that he had to order since it is already a fairly expensive job. He made sure to walk me through every little thing that he did, including showing me the broken parts and explaining why they were broken so that I knew I wasn't being cheated at all. Overall, it was an incredible experience with Doug. I will never go anywhere else.
Kasen Burris
★★★★★
13 years ago
Doug's Auto is great. I have '91 CRX Si that I care about dearly. It wasn't running right and so I took it down for them to take a look at it. They looked at it for free and then called me and suggested a tune up. The tune up was $75 bux and my car has been running GREAT! Great, honest people and a great, honest small business.
Scott Gemmell
★★
☆☆☆
12 years ago
I had heard very good reviews about Doug's shop. I walked up, Doug didn't even say hi to me as I entered the office. They told me the price of the oil change which then I set up my appointment for the next week (pretty booked). When I got my oil change, they charged me $5 more than they told me it would cost with nothing extra that they did (or at least that they told me) and they said they topped off my car fluids. The next day, I opened my hood to get work done on my car by another mechanic (they were cheaper than Doug's) and there were absolutely no fluids in the car. I'm sure they're great but I was not impressed. I plan to go back speak with them about the two issues I had.
Roger Chouinard
★★★★★
6 years ago
Doug is beyond a doubt, the First Honest Mechanic I've found after MANY other area failures. He does the job best for the price that is most agreeable and keeps you informed of other issues if they arise.
Eric Young
★★★★★
8 years ago
I had work done here when I lived here a few years ago. It's a simple shop with a simple mechanic. Don't expect red carpet treatment, glossy counters, or even much conversation; go to a franchised shop for that. Doug just gets his work done. Correctly. My experience was that he solved my problem completely and when he said he would. The thing I respect most about his business is that he wouldn't even take my vehicle until he was sure he'd have time to devote to it. In other words, no run-around, no delays, no wondering.
Kensei Sato
★★★★★
8 years ago
First of all this place is not "permanently closed" He's not too much of a talker and prefers to let his actions do the talking. He's done a honest work with fair prices and i feel very content with his work. he's even taken the time to show what he fixed and give me a detailed explanation on the repairs he has done. this man shows passion in what he does and i actually feel safe having him work on my car. Thank you Doug
Rebecca Rodriguez
★★★★★
3 years ago
Doug is straight forward. He will fix your car issue, or recommend where you can take your car if it is not his expertise. It’s hard to find an ethical mechanic. He’s honest and charges fairly.
Justin “JD” Delgado
★★★★★
3 years ago
Best mechanic I’ve ever gone to! Doug is one of the few honest and trustworthy mechanics around! Been going to him for years! I’m 31 and my older sister, who’s 45, has been going to him since she was old enough to drive!
Bucktimus Prime
★★★★★
12 years ago
I've been going to Doug for a while now, and have never been disappointed. He is not a salesman nor a customer service representative; he's a mechanic. And a darn good one at that. Personally, I prefer a good, hard-working, fast, honest mechanic like Doug to a pretty face or schmoozy voice that will overcharge and under-deliver. What I love about Doug is that he won't fix a ton of stuff that doesn't need fixing - he'll fix what needs to be fixed. Great prices, honest work. He'll give you a heads up about what might be needed next/soon as well. Doug knows his stuff. The only drawback is that these days he's often so busy that it's hard to get your car in to him immediately!
Tamara Lawrence
★★★★★
Edited 9 years ago
Our family has gone to Doug for many years. He isn't the most talkative guy, but he does excellent work! We trust him completely, he's very reasonably priced, and he's fast. We couldn't ask for more. If you want a job well done, go to Doug. He's busy, but always gets us in. We'll be sad when he retires because it's so hard to find a mechanic you can trust!
Erin Boone
★★★★★
3 years ago
We've been going to Doug for more than 10 years (I'm only 31). My sisters-in-law have been going to him for longer. We've taken at least six different vehicles to him. Never had an issue. Always been less expensive than anyone else. Will use parts we bring him. Does only what needs to be done and let's us know what we can nurse along and what needs to be done now. He'll check our vehicle before we go on a long trip free of charge. Sometimes it takes a while for him to have time to get to our vehicle, but he doesn't let us drop it off until he has time. A few reviews talk about him being rude on the phone. He's just a man of few words. I can see how that could throw you off of you're not expecting it, but he's really not rude. He's just straightforward.
Zac Simmons
★★★★★
13 years ago
I have been going to Doug for about 5 years. He has serviced multiple different vehicles and has been amazing every time. He and his crew are good hard working people, and the most honest people I have ever met in the mechanic industry. I have called around to compare pricing multiple times and they have been the cheapest, usually by a good amount, every time. Doug's auto has my loyalty for years to come.
Greg Thompson
★★★★★
3 years ago
I first went to Doug back in 1999 and he brought a 1982 Honda Civic back to life on my budget as a college student. Fair, honest, straight forward. I moved out of state in 2001 for a number of years and then came back and have been going to Doug for the last 8 years and I do not have enough good things to say about him. His does excellent work and if something is not as you want it or needs another look, he gets it right back in with no additional charge. If you want a nice waiting room and a man who is going to talk about the weather and other pleasantries, then this is not your shop but he is a very nice man and excellent human being just a little on the quiet side. He also has a family ranch that he takes care of so he is gone some days for that, but I am more than happy to wait until he can get my vehicles in. His work is quality and affordable and I recommend him to anyone who will listen. I do not know what I will do when he retires one day!
Asia Haws
★★★★★
a year ago
Doug is one of the best mechanics around. Doug is friendly and helpful, and always attentive. He is kind and honest, and a very knowledgeable mechanic. I always go to Doug for my car troubles and he is great. I would highly highly recommend Doug’s Auto!
Cody Black
★★★★★
6 months ago
Doug is top notch at what he does he is great on electrical issues. I've been doing business with him for years
Steve Goodman
★★★★★
10 months ago
Best mechanic I've ever used. A very honest person. Keep in mind that because he is so good, be prepared to wait to get an appointment. If you don't have the flexibility to wait for an appointment, go someplace else.
Lindsey Beck
★★★★★
a month ago
I’ve been taking my car to Doug for about 10 years. He’s professional, honest, and very attentive to detail in how he maintains our cars. He’s a no fluff guy but exceptionally generous in his work, saving us thousands of dollars in car repairs. As said in other reviews, he’s typically a one man show so it can be a wait at times, but it’s absolutely worth it. I don’t trust anyone else with our auto maintenance, and we’ll be devastated when he retires!
