Glass Doctor of Monroe, LA

april (apstockley)

★★★★★

6 years ago

Single moms— and anyone else!! I strongly and undeniably recommend Donald L Arnold and his business, Glass Doctor in Monroe for ALL your glass needs! He and his staff are friendly, courteous and super helpful and professional. They filed my insurance claim to replace my cracked windshield, answered every question I had, and even came to my house to fix it. Additionally, they helped hunt down a glass piece for a broken side mirror that had been cracked for too long because I struggled to find the replacement anywhere I looked. Two problems solved very quickly and easily! Glass chips are fixed for just $25 and he guarantees the windshield for a year. If you are looking for a business to fix your glass needs, please check them out!

Melissa Rose

★★★★★

2 years ago

Quality service... Wonderful staff... Great price... I highly recommend Glass Doctor for your windshield replacement. I couldn't be more satisfied! Thank you!

Loc Empress

★☆☆☆☆

6 years ago

I called and went by the company Friday around 2pm and no one is there, but the door says M-F 8-5. Lady calls me back to schedule an appointment. I schedule the appointment, which is almost a week away. I also call the morning of to confirm the appointment. They call me the day of, after the schedule time to inform me they didn't have my glass and can't get me in until later the following week. And that's only "IF" they're able to get the glass. I'll pay more money for professional and dependable work.

Scott Beeson

★★★★★

7 years ago

The nursing home I work for needed a few windows replaced, so we called glass doctor of Monroe. Donald quickly came out to the facility and had our (free) quote shortly following his visit. We were very pleased with the job Donald did, and highly recommend The Glass Doctor of Monroe for any of your glass needs.

Debi Bell

★★★★★

2 years ago

I highly recommend Glass Doctor of West Monroe, Louisiana. Initially I had my windshield replaced and a day later, an 18-wheeler slung a rock and cracked the new windshield. I brought it to Glass Doctor and Donald ordered a new replacement which was covered under warranty and they installed it at my place of employment.

Sherry Williams

★★★★★

6 years ago

I recently called Glass Doctor to come out to our home for a quote for window glass replacement. Before they could get out here, my husband passed away from brain cancer. I called to let them know that we would need to put things on hold awhile. That day they came on out and got their measurements. In a day or two they sent me the nicest sympathy card. And then in a couple of weeks I received my quote. I thought I got a very fair price and I called to let them know they could start the work whenever it was convenient. It touched my heart that someone that I don’t even know took the time to buy a card. People nowadays don’t seem to take time to do the little things that mean so much, so I thought. But what I have found out is people do care and I needed to know that when I was going through the worst time of my life. That’s someone I want to give my money to and trust to do the work. So would I recommend someone like Glass Doctor, absolutely!

Sherlyn Ezell Powell

★★★★★

2 years ago

The process of replacing my windshield was smooth and effortless! I called them and we made an appointment for them to come to the house and replace it. I paid on line, and for less than 2 other places I’d called. That’s it! I highly recommend Glass Doctor!

Ayush Shakya

★★★★★

6 years ago

Excellent work and service with warranty. Gave me the best rate around town. I didn't have to wait for the job to complete. They dropped me off to work and picked me off too. Very nice people. Highly recommend!!

Pam Lowery

★★★★★

6 years ago

What I was quoted was what I was charged the day of service. Cheaper than where I live and they came to my house 45 min away and it was no extra charge. I don't remember names of the guys who put my windshield in but, they were very nice and very quick. They also loved on my old dog, Daisy, and she had no complaints either haha

Cooper Eyre

★★★★★

6 years ago

Donald and the team are great. Quick, convenient, and professional. Highly recommended. Set up replacement on Friday. They came to my office Monday morning and took care of business. Even gave me a voucher for my new inspection sticker and the new windshield is spotless. Will definitely be recommending to everyone.

Ashley Ross

★★★★★

2 years ago

Very professional guys. The install for my new windshield was quick and they did an amazing job! I couldn't have asked for better service! They are all so nice and willing to help however they can.

Tampa Cassels

★★★★★

9 months ago

Great customer service and fast and friendly service. Avery and Don and the ladies up front were very professional and helpful. Thanks I will use you in the future❤️

Taylor Brown

★★★★★

2 years ago

I called to get a quote on having my windshield replaced. The girl I talked to was very nice and knowledgeable about the process of getting on the books. I was able to schedule the install within 1 business day from calling and they came to my office to do the job. They touched base multiple times leading up to their arrival to let me know what time they would be there and confirm my location. The price was the cheapest in town and I'm very pleased with the finished job. Definitely will recommend to anyone needing glass work. And will definitely use them again in the future for my own needs.

Judy Amos

★★★★★

11 months ago

Very smooth process. Everything was taken care of by phone and I never had to leave work because a very nice gentleman came and picked my car up and brought it back very shortly. I highly recommend the Glass Doctor of Monroe.

Chris Freeman

★★★★★

a year ago

Fast service! The 2 guys that showed up to replace my windshield knocked it out fast even in the 100° temperatures out in the direct sun! Will use again

James Wilson

★★★★★

8 months ago

I called Glass Doctor of Monroe, LA about replacing the windshield on my Kenworth T680. The lady who answered (forgive me for not catching your name—you deserve a plaque) was so helpful, attentive, and genuinely caring about my situation that I seriously considered risking a two-day delay on my delivery just to get the repair done there and meet her in person. Her professionalism, empathy, and attention to detail were so refreshing that it felt like I was talking to someone from a time before “customer service” became a lost art. She didn’t just answer the phone—she owned the moment. To the management: this is the kind of person who makes a business unforgettable. Recognize her, reward her, and whatever you do, don’t let the world’s growing supply of mediocre customer service ever touch your shop. If this is the level of care over the phone, I can only imagine how good they are in person. You’ve won a customer (and a storyteller) for life. P.S. She was so good I almost want to break another windshield just for an excuse to call back.

Karen Wages

★★★★★

a month ago

My windshield looks great I'm glad I chose to come there for my replacement and the price was not bad the time it spent to replace it wasn't bad. I didn't have to wait very long, I will definitely use this location from now on.