Goodyear Auto Service

Anthony Lea

★★★★★

2 weeks ago

Very good service also a comprehensive knowledge of the mechanics that's goes into performing and giving the customer the best service possible. Thank you Good Year Bladensburg NE Washington DC

Tracy Moore

★★★★★

6 months ago

I had a great experience at Good year Auto care on Bladensburg road. The staff here are professional, knowledgeable and very friendly. They took the time to explain what was going on with my car and gave me honest recommendation without trying to upsell unnecessary services. The work was done quickly, and I could really tell they were about their customers.

Lorielle Akintunde

★★★★★

4 months ago

Ann went above and beyond! I needed to have a tire replaced for my road trip the next day. She drove all the way to Arundel county to pick up the tire and had my car ready before the time she gave me. That’s what I call superior customer service! I’ll be back & will refer everyone I know.

Alex Nowacki

★★★★★

2 months ago

I've been coming to this Goodyear since moving to DC 5 years ago and am very pleased with the work they do and their friendly customer service, which is hard to find around here. Thank you for taking pride in your work and making me feel more than a transaction.

RK Family

★★★★★

3 weeks ago

Dewayne was such a great help and his customer service skills is off the chart he is a great and hard worker and I appreciate him for all of his hard wrk

Thomas Merryman

★★★★★

3 months ago

“I had my truck serviced at Goodyear and the experience was excellent from start to finish. Dwayne at the desk was friendly, honest, and quick to explain what needed to be done. The work was finished on time, the pricing was fair, and my truck drives better than ever. Really appreciate the great service—highly recommend!”

Valerie White

★★★★★

a month ago

I came into the shop with one issue and one question and Jessica was able to help me with both, the question turned out to be the quicker and easier fix. While the problem turned out to be more than I expected Jessica explained everything to me and what needed to be done and I made an appointment to come back and have the necessary work done.

Jazzy Smith

★★★★★

5 months ago

Jessica and her staff was awesome call with my schedule appointment. She was e to say to go! She really made a big difference I was there three weeks ago horrible experience . Jessica keep up the outstanding service you provided to me. Thanks, Again.

Reyan Tuck

★★★★★

2 months ago

Armani was amazing! He got me in immediately after my tire popped. Got everything fixed fast! Best location in DMV!

Crystal Burt

★★★★★

4 months ago

I recently went in for an alignment and was greeted by two incredibly pleasant employees. From the moment I walked in, both were welcoming, attentive, and genuinely helpful. As I was checking out, I mentioned that this visit felt completely different from previous experiences. The store manager, Jessica Paredes (though at the time I didn’t know she was the manager), asked what I meant. I explained that the older woman who usually works the front has always been mean, dismissive, and honestly difficult to deal with. I arrived today expecting the same attitude. But today was a GOOD day—no attitude, no nasty looks, no negative energy. I was relieved and truly happy, especially for a Friday. Jessica apologized for my past experiences and shared that she was the new manager. I immediately told her I would definitely be returning as a customer. Honestly, the only reason I gave the location another chance was because I didn’t feel like driving farther—but I’m glad I did. Dwayne, who assisted me first, was also extremely helpful and kept me updated on the status of my vehicle. And I have to give a huge shoutout to Mr. Clarence, the mechanic—he is absolutely awesome and highly professional. His expertise and thoroughness gave me confidence that my vehicle was in great hands. From a customer’s perspective, the front desk is the first point of contact, and the person in that role should understand just how important customer service truly is. Customers should always feel welcomed, valued, and comfortable—especially when spending their hard-earned money. I want to thank Goodyear for making a management change that clearly prioritizes customer service and respects the customer experience. Leadership matters, and Ms. Jessica Paredes is proof that great leadership sets the tone. The improvement in morale, professionalism, and overall experience is a direct reflection of her presence. Excellent job to Ms. Paredes—leadership starts at the top, and it shows in how her staff engages with customers. I appreciate the positive changes and will absolutely return.

Linda Wilkinson

★★★★★

a month ago

I visit my favorite Goodyear for total vehicle services. Management and staff are professional, competent, qualified and courteous. At a time when everything is AI, it is wonderful to receive great personal service.

Deborah Banks

★★★★★

a month ago

This is my second time The Goodyear on Bladensburg Road in in DC and I dealt with Dwayne and Jessica, both of them are pleasant. In fact I dealt with the mechanic as well everybody there is personable, professional, and easy to get along with and to speak with and very helpful above all so I love this store and I’ll give it a five star rating every time, Dwayne Jessica and everyone else.

Lorenzo Davis

★★★★★

3 months ago

Jessica Paredes was amazing with her customer service and knowledge. She explained the offers they had available and my vehicle was serviced properly. I wasn’t there long and I’m pleased with the service. There was a gentleman behind the counter with Miss Paredes but i didn’t get his name. He was very friendly and welcoming as well as Miss Paredes. I will continue to go to this location.

Sarah Wagner

★★★★★

a month ago

I had a flat tire that I needed replaced right away. Not only did they match my urgency, but their customer service was top notch throughout the whole process. I was able to get my new tire and have them install it in the same day. I also didn’t feel like they were ever pressuring me to buy unnecessary services/products (like other places). By far the best experience I’ve had with an auto shop thus far. This place is going to be my go to from here on out!

Rep4Rep Fitness

★★★★★

a month ago

Service was excellent. Staff was very professional and welcoming. Dewayne and his staff installed 4 brand new tires on my vehicle in an timely matter. If you're looking for new tires or installation service's, Goodyear on Bladensburg Road NE- Washington, DC offers excellent servcie.

Genesis Neely

★★★★★

a month ago

I had a wonderful experience today at Goodyear on Bladensburg rd! They were slammed when I arrived and I thought it might be too busy to be seen today. I was greeted by a really kind lady (who I believe is the manager) and she looked with me at my tire issue outside and let me know there would be a wait to be seen. Dwayne took over from there and explained my options. Turns out my issue was much smaller and I didn’t need a new tire!! I really appreciate that they were honest with me about that and didn’t try to upcharge me. If I could give 6 stars, I would!!

Nicole Learner (contentfromcole)

★☆☆☆☆

3 weeks ago

I will never bring my car here again. I went in for an oil change and a few days later I noticed a leak coming from the filter. It was significant enough to see that the oil was splashing up on the filter. I went back to tell them something wasn't right because that has never happened before. One of the mechanics came over with a rag to soak up the oil in the tray and told me that's just how the car is and it's supposed to do that. As I tried to explain further, the mechanic sucked his teeth and walked away like a big grown toddler. I wasn't trying to undermine their work but something clearly wasn't right, and I was hoping they would at least check the filter to make sure it didn't have a defect. I went somewhere else and they put a different filter on and guess what no leaks!